Zoom Drain

Yao C.

Zoom Drain!!! My 3 year old unfortunately flushed his hot-wheel and a pair of sunglasses down the toilet in the same week!!!

The toilet got clogged but we tried all the DIY tactics to unclog a toilet! From the plunger, to pour down hot water, and using dawn soap.... And nothing worked so we contacted different plumbing services but decided to go with zoom drain!

Zoom drain is great because it is 7 days a week and they respond very quickly!!! Aden responded so fast in regard to the schedule and the technician!

At first, Aden scheduled a technician to come the next day! Also, Aden scheduled me for the same day in case a technician gets the availability to do so!

Later that day, Maurice called me saying he is available and he came in the next 30 minutes! He came and he explained the steps he will perform, he also explained other options he could perform if he doesn't solve the issue! He also wore booties over his shoes which was cool!

The service he performed was using a huge 6 ft snake tool to remove the items as well as push whatever was slowing down the pressure of the water!

Maurice successfully hooked the sunglasses, as well as clearing the whatever was blocking the water pressure!

Overall, the service costed me $216 which sucks but knowing the problem was fixed was a relief!

Maurice was a cool dude, very nice, professional and No BS, glad he came and fixed the issue! Also, props to Aden for getting Maurice out to my house the same day!

Gee M.

Excellent service provided. Kyle was very professional. He was able to resolve our toilet/sewer/drain issues. He was able to remove the disgusting roots that built up for years. Thank you very much Kyle! You did a great job!

Great thanks also to the receptionist who answered our calls. The price is very affordable. Would call Zoom Drain again in case of any toilet/drain problem. Highly recommended company.

Chris S.
Elk Grove CA

Doug G.

Had some plumbing issues yesterday and received a referral (recommendation) to ""Zoom Drain"". Very pleased with the process, outcome, and price. Both the toilet in question and a bathroom sink are now as good as new.

Kyle, a Field Supervisor arrived on time, accessed the situation, and provided us with a very reasonable quote. He was an excellent communicator and worked quickly, keeping us informed as he progressed.

Based on this experience, I highly recommend this Company.

Brian S.

I discovered a clogged first floor toilet on a late Monday evening with minor water leakage around the toilet base. I snaked and then flushed the toilet only to see the leakage around the base increase significantly. I dried up the leakage and assumed the clog was not in the bowl but in the drain under the floor...no worries since we still had the upstairs toilet to use. I eventually used the upstairs toilet only to hear my better half yell that the downstairs toilet was gurgling and leaking around the base again. I then realized that the main drain was clogged somewhere. I checked YELP for rooter services and based on its positive reviews called Zoom Drain (I was particularly impressed that the owners cared enough to respond to every YELP review), who dispatched Kyle within an hour. I was very satisfied with the professional service provided by Kyle who was able to clear the clog from the outside Cleanout to inside the house and also trim some tree roots growing inside the drain from the Cleanout to the street sewage connection. I went from fearing a major expenditure to replace the drain line under the cement floor to paying a reasonable price for their zoom jetting/cleaning service.

Eric C.

Highly recommend, quick response time, honest pricing, very professional. This company will not try and sell you anything you don't need and will provide you with all the information you do need.

Khalilah M.

Did a great job!!! I was very pleased!!! I would recommend this company to other friends and family.

Anthony D.

The people who answer the phone do not work for the conpany and have no idea what they are doing. It was clearly a call center. She forgot i called a plumber.

Tatum ..

They responded to my Yelp request within 30 minutes and were able to fit me in within a few hours. Their technician, Kyle, was so nice, professional and informative. Pricing was fair and transparent. I hope to not need any plumbing services in the future but will def use them if I do.

Queenny X.

Arrived service location on time; price is reasonable, Kyle is extremely friendly, work is done well

Jenny W.

I wish I went to Zoom Drain first! You should to save time and money. I know who I will call going forward.

I used another business before for something else, while they were good and had 24/7 availability, they charge $95 just to come out. Zoom Drain offered to come out and look at my yard pipe (there was water build up from all this rain and it just seemed a bit clogged) without any charges. And it looks like I'm just at the cusp of their service so I'm super glad I found them.

So with my pipe, with all the rain there was some water build up. It didn't seem too bad so I went with the cheapest quote (should have known better) since I figured it's just to snake the drain/pipe. As soon as that other person/business came out, it went from $93 to $250... then they told me they couldn't do it, and I had to hydro jet for about 3 times more the cost than Zoom Drain! Or to replace my pipes altogether for $8000!!!!!!! Given they had very little review I wanted a second opinion and additional quotes. I know Zoom Drain would come out free of charge so I immediately contacted them and they came out the same day! Literally just a couple of hours after I contacted them.

Maurice came out and he was professional, patient, just super duper nice. He explained why there was water build up and how it's normal! Basically my drain for my yard pipes is just too high up on my front yard, and places like San Francisco even drill holes into the sidewalk to drain. But as long as I'm not flooded anywhere, there's no issue. He checked everything and even if I needed to hydro jet it was about 1/3 of the cost the other place quoted me! He didn't even offer to snake my drain since the other business tried but ""failed"" and told me I needed to replace my pipes... *insert side eye emoji right here*

I did end up asking Maurice to run diagnostics, he tested all my drains and everything was working normally. And that's it. Saved myself a whole bunch of money. Would have saved myself a lot of time/stress too if I just went to them in the first place. Lesson learned.

All I can say to Zoom Drain is: thank you thank you thank you! And a big thanks to Maurice!