Zaragoza Plumbing Team

Brad M.

Timely response. No BS. Fair pricing - $1000 less than our initial quote -- would hire again.

Alan F.

Zaragoza Plumbing is what I call a ""true service organization"" that focuses on taking care of the customer.

My water heater decided to take a break, and Jose was able to come out within a couple of hours and get it back to work. He explained that at 17 years the unit was well past its life expectancy so problems may reoccur. He gave me several options for dealing with future problems, including inexpensive ways to try to get more life out of it.

Well, sure enough, it gave up the ghost soon thereafter, and they were able to come out and replace it within a couple of hours. They even accommodated a last-minute change when I decided on a different model.

They are very responsive and competent, and super easy to deal with. They will be my go-to plumbers going forward.

alina g.

AMAZING Service!! They deliver on their word!
I bought a new water heater, they installed and came defective.

They came to see the issues, and after two tries to fix it, Jose told me he was going to replace it with a new one.
Jose, has been an incredible business owner, he came personally to see the issue.
Most companies do not give this kind of service, so I have to say he has done an incredible job keeping his reputation as an incredible company.

Diane P.

Lovely, family run company and I appreciated having a young person along who could do translation. However, I can not recommend them. They came to fix the faucets in the bathroom tub and told me that if this did not work, they would have to rip the wall open to fix more. Their fix did not work. I called them to request that they return. No one from the company ever returned my call. I called another plumber who discovered that there was no additional problem. Zaragoza simply had not tightened something completely in the wall. Disappointed at no returned call and that they did not complete the job the first time. It would seem they rarely disappoint so this is probably not how they normally operate.

zita k.

The only reason I am giving three stars is because of the price. We had a leak at our meter box, right past the meter. It was at a shutoff valve. We had Cesar come out, take a look on Friday, and quoted $730 to fix. I was kind of shocked at the price and thought I would shop around. I was unable to get another plumber to come out in the next few days, so I called them back and they were able to come Monday morning. Cesar came out, was able to fix the part in all of 1.5 hours. He was quite friendly, wore a mask, and did a great job. While I appreciated his efficiency, I was shocked that the price was still $730 for 1.5 hours of work. Now, granted, they had two trips out to our house. I then called and spoke with Jose, who was not able to explain to me why the cost was so high. He repeatedly stated ""you agreed with the price"". It is true, we did agree on the $730 price, but I honestly assumed because it would be a much more involved job. I am by no means a plumber, so this all may be normal, but without an explanation I can't help but feel as if I was swindled. The problem is fixed, but I'm still in sticker shock. I would advise that anyone who uses them gets a detailed idea of what the fix will entail and a guesstimate of the time it will take.

Jennifer C P.

Sink. Sank. sunk. My kitchen sink was being a grinch.

Highlights: Friendly professional service, COVID precautions in place, affordable pricing. CALL THEM

So my kitchen sink betrayed me by clogging so badly I not only plunged it with the sink plunger, poured chemicals guaranteed to work down the drain, I changed my garbage disposal, and bought a snake to then wear my arms out snaking the shit out of this pipe that was relentless,

I failed. Time to call a plumber. A professional.

I was scared because no one has been in my house since we quarantined after voting the primaries.

The person on the phone assured me covid precautions are solid, I can do contactless payment over the phone, and everything would be ok.

The appointment was also fast which I appreciated based on the duration of the clog I failed to mitigate.

Plumber arrived masked, gloved, and shoes in disposable booties. He waved hello and got to work minimizing conversation in the house. He released the stubborn clog with his power snake. I appreciated his bucket and drop cloth set up in case of mess.

After triple confirming the clog was clear he cleaned up after himself waved goodbye and we were dancing in the living room Charlie Brown Christmas style.

I highly recommend for their efficiency\experience, Covid precautions, friendliness, ease of scheduling, and pricing.

Now that the kitchen sink is clear I can get back to the all day quarantine cooking and baking I love doing for my family.

I feel really happy the clog is gone while my home and family remain safe.

Ben L.

Fabian and his team were great! I got my water heater replaced and cannot be happier. Arrived on time, hauled the old one - even removed and recycled the packaging. Left the basement cleaner than when they arrived.

Also they handled Covid better than expected - and the water in my home has never been hotter!

Lisa S.

Cesar and Miguel are the BEST! They were so kind and knowledgeable! They both arrived on-time, worked fast and they cleaned up once they were done. I also appreciate the fact that they put up with me ( I am the client who asks a 1 million questions until I fully understand what the problem is). They were patient and they took the time to explain the problem in detail and the explain the plan of attack to fix it!
They have been out to my house twice: The first time was to repair some old leaky pipes and the second time was today, when a contractor accidentally hammered a nail through a pipe.
They were able to get me on the schedule promptly in both instances. I greatly appreciate that they were beyond accommodating today, coming out for an emergency without prior notice.
If anyone is in need of these sorts of services (eg: plumbing, electrical, appliance repair etc) then you understand how difficult it is to get on the schedule, especially now with COVID. This made me ever more grateful/appreciative of the fact that they got here ASAP on both occasions.
Susie, the receptionist is also stellar! I had left a voicemail over the weekend and she called me first thing this morning right when they opened!
Overall, this is a wonderful family run business. I truly cannot say enough good things about my experience. I have and will continue to recommend them to my neighbors, family and friends!
COVID precautions: they wore masks the entire time they were here and they followed all the standard social distancing guidelines.

Javier M.

Great work.

Jose's team installed a drain and water lines for a new washer. It wasn't the easiest of jobs but his team got it done without any hassle!

We live in a building with shared plumbing. Other companies said they'd have to turn off water to our building and other units for many hours, but Zaragosa worked around that challenge and did not disrupt water service.

Its been over 3 months and I couldn't be happier with their work.

Joon K.

My water heater was old and starting to leak, so I called up a few places to get a quote going. I should have just called Zaragoza first. They were professional, courteous and respectful of Covid precautions. A few other places I had called out asked me if I had done my homework and other really sketchy comments before giving me outrageous quotes.

Shout out to Cesar from Zaragoza. He was on time and did a great job with the install. We've used them in the past for our sewer lateral, and i will be sure to go with them again in the future.