Wrench Re-Pipe

Ronnie V.

Problem: Ceiling water stain on my first floor. Bathroom located on second floor. Great! (NOT!)

Communication: A+
I'll be honest, Allen was not the first plumber I called. But thank goodness my original plumber cancelled on me and none of the others called back (in a timely manner). Allen called me back and came out the following day. Communication was on point and he kept me in the loop the entire time. I was able to move about my daily chores without having to wait at home from 1pm-5pm like other providers.

Knowledge: A+
As I described the problem over the phone he immediately knew. Of course he won't know the exact problem till he arrives. The following day he promptly came as promised. Drilled a small 1in hole in my ceiling and looked in between my first-second floor to find my leak. Funny thing, he drilled the hole exactly below my leak and we were able to see it on his camera. Seems like he had an intuition where the leak was. Keep in mind, the water stain was about 1.5ft in diameter.

Leaked was coming from my toilet. Apparently, my donkey butt of a contractor did not install my toilet properly creating an improper seal. More on this contractor in my other reviews that I have yet to type. Allen went to home depot and got the new part and re-sealed my toilet. Allen repeatedly stayed by the toilet and kept flushing the toilet to see if the problem was fixed, and it WAS! No more drip-drip! One week later, still no drip-drip! Gave some pointers on how to fix my dry-wall stain and the rest was history.

Overall: A+
- Had a great conversation about cars. He gave me pointers on other plumbing projects I plan on doing myself.
- Spent his time making sure there was not a persistent leak after he fixed the problem. If it was me I would have left after I fixed the toilet.
- Described the problem to me in laymen terms.
- Professional
- LICENSED! I'm always cautious of those people on craigslists and standing in front of home depot claiming to be a plumber, arborist , electrician, etc.
- I will be using Allen again for sure when i remodel!
- Price is very competitive compared with other plumbers! I had various plumbers/insurance adjusters come out to fix/estimate a busted pipe underneath my bedroom on a concrete slab (in Dallas) at the same time I had Allen do his repairs.

Yolanda V.

I needed a plumber for weeks and had been putting if off due to cost and not sure who I can trust. I love Yelp for all it's feedback so I figure Allen was my best choice. I emailed him and within the hour he got back to me and set up a date 2 days later with a quote.

My issue was my dishwasher and sink smelled like rotten egg and everything I tried to do was not working. He came out and did some crazy scouring with power pressure of my pipes to push all the junk out and not with cables but the newer stuff. He even did my washer line since it was in my kitchen also. He noticed my dishwasher pipe was not put in properly and he fixed it for me and said this will help with not getting dirty water inside my dishwasher. He talked to me step by step everything he was doing. So professional and gave me amazing tips to maintain it. Right before he was leaving he noticed my air conditioner was dirty. He turned on the water and showed me how to clean it gently to get all the dirt off. He said that will help with my bill and the house cooling down faster. Which I have noticed that my air hasn't been as cold as it was 2 months ago. I thanked him for all his advise and will use him again and recommend him to anyone. So nice to meet someone who is genuine and nice.

He didn't even charge me more for the other things he did which I was pleasantly surprised.

Thank you Allen!!

Joshua S.

Unfortunately I am out of their service area, but I'm super impressed at the quick referral to a contractor more in my area.

Connie D.

Quick, fast & efficient. A friendly & courteous repair man. Did a good job! If you need someone to come out quickly & do a good job then you should call this guy!

Dan R.

I didn't purchase, only requested a quote together with 15 to 20 more vendors and Allen was the only one who took the time, he was honest and very informative. Really appreciated it, he even extended his hand and asked me to send him quotes I receive from other vendors so he can go over it and make sure I do not get ripped off! Saved me a ton of time and gained valuable info! Thank you!

Leslie P.

I first contacted him because of his reviews on Yelp. We had a water main pipe leak at our meter. Wrench Re pipe was the first company I contacted for a quote on a repair. Allen was doing another job but texted me to let me know that he would call me back in an hour. I contacted a couple of other companies while I was waiting and ended up scheduling with one of the others. I sent a message to Allen to thank him for his quick response, but we had scheduled with another vendor. You would have thought that would have been the end of it; however, Allen called me just to find out what the issue was and to give me some words of wisdom and some valuable information as to what to look for and possibly what to ask for: Never trying to dissuade or make me question my decision.
I wanted to say that I feel Allen's professionalism, honesty and customer service is STELLAR .I will definitely call Allen Wrench Repipe the next time I need a plumber.

Joanna G.

Allen is now my go-to for all things plumbing. Allen has completed two separate jobs for me; one large and one small. He is extremely knowledgeable and very honest, and will explain what is needed and why. Allen is very easy to contact and responds very quickly. I highly recommend Allen for any plumbing issue you may have.

Jay S.

He came out to assess our issue, and when we realize the issue was more than what he thought, he stepped away from the situation and did not charge me for everything he did up to that point because my landlord would not commit to going further. He went above and beyond and explaining what needed to happen which left me confident in his assessment. I would definitely hire this guy in a second if I knew something was going on with my gas or any plumbing issues.

Edward M.

Wrench Re-Pipe did a fantastic job for my bathroom remodel and always point my friends and clients in his direction when they are looking for a re-pipe or need plumbing work. Reliable, on time, and is a qualified pro. Wouldn't recommend anyone else.

Christopher C.

I had a quote from another ""retail plumber"" for twice as much and they would not tell me precisely what I was paying for. Allen told me what I was going to get and then did it with higher quality parts, more shut off valves, and more unions (allowing me to fix and maintain the system better myself). Its been over a month now with NO PROBLEMS. Friendly, great communicator, clean, and craftsmanship! Note, this was all for a leak at my water service entrance to my house. ""Wrench Re-Pipe"" will be my first call when I need a plumber from now on.