Wilson's Plumbing & Heating

C S.

Dan recommended a $1800 sewer pipe repair. He claimed there was broken clay pipe in the line. I called out another plumbing company. They sent a camera down the line and found roots in the line not clay pipe.

lewis s.

I disagree with the dissenters here who gave a negative review. On Friday night we had a blowout of a water pipe in the bathroom last night and were very lucky that we were home to shut off the water. Called Roto Rooter (supposedly 24 hr. service) and the plumber took 3 hours to get back to us and then he advised that he would come out in the morning to see what parts he needed but could only come to solve the problem on
Monday. Called Wilson's in the AM and they were here by mid afternoon. Their guy, Richard, was very professional, answered all questions clearly and was able to fix the problem in 20 min. He provided detailed paperwork and gave us a clear estimate for if/when we wanted to replace all piping in this 65+ year old house. We are switching to them for all future needs.
Lewis

William M.

My kitchen sink was clogged yesterday. Richard came right from a different job with in 20min. He used a snake and was here for no more than 20min and the job done with a smile and he knows what exactly to do.

Frank M.

Like so many in Pacific Grove, we own a very old, historically protected home (ours had 100 year old plumbing mostly still intact). Retrofitting this old home to modern plumbing has been quite a challenge. A very old, heavily protected tree (with its roots) encroached on our sewer line, so we were required to run a lateral line to the city sewer line. This was done expeditiously, without trenching or digging up the yard and with no damage to the surrounding structures. No more sewer backups! A low flow toilet was required by law, and the existing galvanized effluent pipe was so corroded that the low flow toilet could not work well enough. Just getting access to the old piping was a challenge. However, that work has been trouble free for almost 10 years! Finally, the old galvanized plumbing in the kitchen needed to be converted.

On each and every event (6 times) over the past 10 years in which we have used Wilson's to fix the decrepit and outdated plumbing system, they have been friendly, professional, courteous, clean, and expert in their work. They are always supremely prompt. They answer all of my questions in fine detail. They obtain permits when required. There has been no collateral damage to any of our property. They respect the old architecture of these old, protected homes. All of our work has been extensive--I have not called them for a minor leak, and I install my own faucets, wax rings, etc. Their prices have been around $300/hour per worker on site.

M C.

STAY AWAY from these crooks, quoted $4,100 to replace a 50g standard gas water heater. Had it done for under $1k. Do yourself a favor and get 3 bids

d p.

I wouldn't hire anyone who has complete disregard for human lives and local laws. I watched one of these drivers blatantly blow through a 4-way stop sign right next to an elementary school during the morning dropoff. In his haste he crossed a crosswalk right in front of a mother about to enter the crosswalk with her children, then he sped off at at least 30 mph in a 15 mph zone. Totally unacceptable. It's one thing to drive like a jerk when you're in you're own car, but in a work vehicle representing a company, not brilliant. Not someone I would want working in my home.

Kathy H.

I have been using Wilson's Plumbing since 2007, and I can't imagine going to anyone else..Each of their techs has been friendly, on time, & cleans up after the job..And they always give me a quote before they begin, so I never have any surprise costs..
The reason I am writing this after all this time? I just got a postcard from them, asking me to rate my last service call, to ""help make Wilson's Plumbing Number One"".. I have never had any business do this before, to care that much about how the customer is treated..
I just wanted to say how much I appreciate their strive for excellence..

Wolfgang J.

Just met up with Gary Wilson with Wilson Plumbing & Heating to get a free cost estimate on potential plumbing issues ... I also had him look at a couple of other potential issues ... Gary took the time to explain everything in detail and make service recommendations which was in OUR best interest, the homeowner; he was also very generous with his time ... That's how you build TRUST. I have a hard time believing that this business only collected negative yelp reviews based on their reputation in the community.

John P.

They came out to my house in salinas and did a wonderful job. The technician was very professional and the people on the phone were well organized. They were more expensive than your small plumbing company with out the resources which a large company has but they have a great warranty and are licensed and fully insured. You have to remember that you get what you pay for. Should you pay more for professional service? That's up to you but it is worth it to me. John P

Steve B.

Had a sink drain cleared and a leaking faucet on my sink repaired. My opinion is that I would explore other options in the future vs using Wilson Plumbing and Heating. This is because they are absolutely HIGH in their pricing. They were here for less than an hour and it cost me over $400 to do the work. What was really ridiculous was the price to repair the dripping faucet: $280.99. The faucet was less than $80 when I bought it new. It took all of 5 minutes for this work to be completed.

The response time was quick. Less that an hour.
The plumber that came to my house was courteous and professional.
Clean up was done after the work was complete.
THE PRICING IS OUTRAGEOUS!

Do yourself a favor and try someone else.