William Cruz Plumbing

Lynanne J.

Mr. Cruz gave us quick information by phone on the weekend to stop a leak. He then fit us in to his already scheduled Monday. He was easy to talk to and very helpful.

Senya M.

I made at least twenty phone calls to plumbing companies on memorial day for a furious leak in a pipe outside in my back yard. Half the companies didn't respond, and half of them had some kind of ""special"" charges--- one company had the utter balls to say they would charge $395.00 just to come out and do an estimate on memorial day! Others had charges ranging from $90 to $190 just to come out and give an estimate, and many said they had no one working on memorial day. I called William Cruz Plumbing, and Natalie told me she might be able to get someone out in the afternoon or next day, she would check and call me back. She said they would charge $55 for the estimate l if I didn't hire them to do the work, and if I did hire them, they would only charge for the work. Natalie got right back to me, the plumbers came out exactly when they said they would, they worked efficiently, and it appears they did a good job. They charged a reasonable amount for the work, and were very pleasant to deal with. You really cannot ask for more. I will definitely call them whenever I need a plumber!

Ursula S.

William and his guys are fantastic! We needed two bathrooms in our new condo made wheelchair accessible and William was there with us all the way. Actually, he is still working with us right now on other needs in our unit and continues to be a true partner in this process!
He is fast, very responsive, very friendly and made this daunting process entirely doable.
We look forward to continuing to work with William and I cannot recommend him more highly for regular and more unusual plumbing and remodeling needs!

Andrew B.

William and his crew came on a Saturday when my sinks all started backing up. The work was done expertly and quickly--the explanations were clear--he took the time to show me what was going on. He and his team were also very friendly, which I really appreciated. Will definitely call William again when I need plumbing help. You should, too! You will not be disappointed!

Willetta F.

They were really great. They didn't give up until they were finished. I highly recommend to anyone

Sara H.

A+++++

William is so professional and FAST!

I called him on a Sunday night because a shared line in my apartment got clogged and backed up into my kitchen sink. He answered right away and calmly walked me through the steps to take, from calling the landlord and talking to the upstairs neighbor, to recommending cleaning afterward. He arrived first thing in the morning and was very thorough, even walking me through what he was doing and why, preventative steps if something like this happens in the future, and informing me about possible reoccurrences if certain things aren't fixed. Great communication skills is a real plus too. I can't recommend him enough!!

10/10

Masha B.

William and his team are amazing. They completed a full bathroom remodel in my condo in a matter of weeks. I had to deal with 2 unreliable contractors in Oakland before I finally found William, and it was a HUGE relief to finally work with someone so professional and skilled.

William's work is exceptional. He and his team always showed up on time and with a smile. They worked fast and kept me informed about every step in the process. I took out a permit from the city of Oakland for this job, and we passed all the inspections with flying colors! Thank you, William and team! I will be calling you for help with all my house-related projects going forward.

His prices are very reasonable and he really makes sure you are happy with the end result. If you are thinking about a remodel, or need just need some plumbing work done in your house, look no further!!

Annette C.

Despite not doing any work in my home - William Cruz Plumbing gets five stars! I contacted the plumber who initially did work on our house but said he was too busy and referred me to two other plumbers. One never returned my text and the other was William Cruz Plumbing. When I called William asked if I was free as he could be at my house in Oakland in 15 minutes. In less than 15 minutes, my doorbell rang. He and an associate carefully inspected my shower leak and gave me straight up advise on next steps. It's really easy for experienced plumbers to provide immediate customer service and concise input without doing a full repair. So why do most lose this quick opportunity? William Cruz Plumbing has expertly figured that out service excellence and responds accordingly. They will absolutely be my first and only call for plumbing issues going forward!!

Tricia A.

Our sump pump stopped working on a Saturday morning just in time for the rain. Our 9 yr. old pump is in in the garage so I was quite worried about flooding. William took my call early and offered to stop by to take a look at the pump after he finished the job he was at. After I sent a few pics he told me he was on his way and stopped by his supplier and picked up a new pump, just in case, but told me I wasn't obliged to go with it if I didn't want to. I liked his efficiency.

He gave me updates on his arrival and once he looked at and worked with the pump, he told me I didn't necessarily have to replace it and the stop was just a malfunction probably due to the age of the unit; he advised that it would be a good idea to replace it but gave me the option not to as long as I understood the risks. Although the pump did have some wear left on it I did decide to replace it to avoid a future flood. William did the work (and showed me how to do it) quickly and efficiently. Vacuumed the area afterwards and left it cleaner than it was prior to the work. Flat price was reasonable for a Saturday ""emergency"". Will definitely be calling William again for any other plumbing issues. Praying for rain again and not worried...

Anita R.

Called William Cruz this morning, we had a backed up sink, he arrived within 20 min. He is very professional, I can't stress this enough he explained everything he would be doing, and we watched while he worked. He is fine with people watching him work, he quoted us a price and stuck to the price.. He was able to fix the clog in no time, and explained and showed us what caused the clog. He is reasonable with his prices, and you just can't get better service than this. We have been ripped off in the past and very careful of who we trust, he has restored our faith in honesty.