Western Sales & Services
Company Overview
We are a local business that specializes in domestic and small-scale business HVAC, air conditioning, and pipe services. Differently from numerous of our peers, we are a service-driven company. We present our customers with options and empower them to determine when to fix or replace.
Western was created in 1948 by Arthur Liles and Robert Bowie in the West Jefferson area, which is why we are called Western. The founders were both served as service technicians at Alabama Gas Company before launching the business. The main focus of the business was gas heating. AC installation and repair turned into a significant aspect of the company in 1958. In 1955, Arthur Liles assumed the role of the sole owner of the business. He led the business until his passing in 1972. At that time, he left the business to his wife Myrna and his sons: Bill, Johnny, and Sid. One of his sons, Sid led the company until his exit in 2015, at which point he handed it over to his associate Josh Durden. Josh had been with Western since 2012 and endeavors to lead it with the same focus on integrity and excellence that has driven Western to succeed since 1948.
My name is Josh, and I have been with Western since 2011. I entered the HVAC sector when I began assisting my father in his business at the age of 13. After completing high school, I was employed during the summers for a local HVAC contractor in Tuscaloosa while I studied at Shelton State and then the University of Alabama, where I received a degree in Marketing. After graduating from college, I was employed for two HVAC and plumbing distributors, which provided me with insight into how both sides of the industry functioned and what separated the good contractors from the bad ones.
I value treating my coworkers with dignity, being truthful with everyone, and having pride in excellent work. We are not a high-pressure sales business, and we will not dictate a customer's decision for them. We merely want to enlighten them about their issues and let them to make the most suitable option for themselves.
Business Services
- HVAC installation or replacement
- HVAC system repair
- HVAC system maintenance
- Water heater installation
- Water heater repair
Business Location & Hours
| Mon: | 8:00 AM - 5:00 PM |
| Tue: | 8:00 AM - 5:00 PM |
| Wed: | 8:00 AM - 5:00 PM |
| Thu: | 8:00 AM - 5:00 PM |
| Fri: | 8:00 AM - 5:00 PM |
| Sat: | Closed |
| Sun: | Closed |
Recommended Customer Reviews
Jim H.Western is the only business I CHOOSE to have do our plumbing. I always call them first, and have for years. I have never thought their prices too high, and I'm going to be in a serious hurt for an honest plumber should they ever discontinue the plumbing side of their business. Years ago my central air died, and I of course called Western. They came out, they looked it over, and the service man told me if it was his, he wouldn't fix it, he'd go with window units instead, as replacing the dead central air unit would cost too much. Said they would be happy to do the work, but it wouldn't be cost effective for me. I put in 3 window units and my power bill dropped considerably. MANY other companies would have simply charged me a lot of money for something I didn't need, to increase their profits. Instead, they chose to keep a customer happy, and with them for years to come. I wasn't the least bit surprised, because they had been dealing with me honestly for years before that.
Terri R.Remember that first snowstorm of 2014???? Well, 2 hours into it our hot water heater started leaking. I had a lot of time to check out different companies and had initially decided to purchase one from Lowes. $500 and I had to install it myself...the reviews looked like it was a piece of cake. We went out to look at them and it looked cheap and flimsy. My dad insisted I call Western and they quoted me a flat rate of $1150. No thanks. But husband insisted we use them in case there was a problem with us installing it. Jay came out the next day and fiddled around and since our house is so old, there were a few installation problems. He had to use a different model because of size limitations, and while wait for his partner to bring it, totally redid the piping. He also vaccummed and cleaned the area. He installed the Ruud unit nicely and it took over 3.5 hours. I was very impressed with everything that day but the icing on the cake??? Yesterday we got a $350 rebate in the mail from Alagasco. We didn't fill out anything..they did! We will use that rebate to install a new oven now. Nice surprise!
Similar Companies
G & M Remodeling & Home Repair
Birmingham, AL
Around The Clock Plumbing
2560 Alton Rd, Birmingham, AL
Vines John Plmbng Contr
5851 Service Rd, Birmingham, AL
Dave's home repairs
Birmingham, AL
