Westcoast Plumbing Service

Eric Z.

We had a toilet leak 11:30pm at night, so I called them, Dania texted me back and was able to schedule someone to come the next day 8am(that part was great).

The plumber showed up next day at 8:30am(great), took a look at the problem, and told us it's going to be $1000. I asked for a written estimate, but he won't do it. I thought it was a little high but need the leak to be fixed asap. the plumber fixed the problem, we gave him a check of $1000, and he left at 10:30am. (2 hours total)

Even though we were able to fix the leak promptly, I definitely felt they took advantage of our urgent need to get the leak fixed. A contractor friend later confirmed that plumbers should charge by the hours they worked ( usually around 250 - 300/hour), and it's illegal to not give estimates.

I will not use them again, or recommend them to other people.

Amelia K.

We had a plumbing leak from our bathroom and was so stressed out from it because it was inside the wall. We never called a plumber before so finding one and one that would be honest and affordable was becoming another source of stress. Thankfully Yelp has a feature where you can request quotes from multiple businesses with one message. Pierre responded promptly and less than one hour later, one of his plumbers Ziesel was at our door. Ziesel began right away to diagnose our problem and let us know up front what the cost would be and what the repairs would entail. Another hour later, Ziesel fixed our plumbing issue! I can't begin to express how relieved I am not only that our plumbing issue is resolved but that we dealt with a plumbing company that was honest in manner and in cost and repair. Westcoast Plumbing Service is definitely our go-to plumbers from now on.

Daniel J.

Daniel and his team came out and did an outstanding job with a major repair. They were on time, professional and kept me informed of what they were doing. They will be my first call when we re-pipe our house later this year.

Roojuta L.

Pierre I great to work with. We re-did our plumbing as it was too old.
He came in time for our first appointment and gave us a quote that evening. We got quotes from multiple people , but all of them discourages us from doing it with Permit and quoted different price for ""with permit"" and ""without permit"". When Pierre was honest about it and said permit only adds 300 bucks, but he needs to split the job into two days.

His crew did not know much English, but were very helpful. They cleaned everything after they moved out all three days. They also told us about smell which would come for water for couple of days coz of new plumbing. So we were not surprised :)

Also, when we complained about certain things they sent a guy very next day!
All in all I could not have been more happy. Less friction and great customer service.

Q.li M.

Very responsive, patient and good service. Daniel helps me a lot.

Will refer to friends and neighbors when they are in need.

EL G.

This review is long overdue. I had my house repiped last year. I called around and got some estimates. In the end I went with Westcoast Plumbing, and I'm glad I did! They gave me a great price. Pierre and his staff were very professional and pleasant to deal with. I was very satisfied with their work. Will for sure contact them again for any plumbing issues in the future.

Charlene B.

I did not have an inexpensive fix. In fact, it was very expensive. But the job was dirty and difficult. Daniel and his partner worked in a very professional manner and got everything cleared and to code. I have peace of mind knowing the work was done properly by licensed and knowledgeable plumbers and with a warranty. Everything was clearly explained each step of the way. Photos were taken to document the before, during and after stages. Really great job! Thank you, Daniel and West Coast Plumbing!

Simon A.

I don't get it.

I called for an appointment about my main shutoff valve being stuck (I cannot turn off the house water to fix a dripping faucet). A friendly woman answered the phone right away, and she checked with someone who said the valve may need to be replaced. I specifically indicated it was the main shutoff valve for the house AFTER the water meter. OK, I was kind of expecting this may cost me some money, but I needed it fixed. Not an emergency, just wanted to have a working valve. I get an appointment for the next morning at 8-9. Very happy it was that early as I have to work right afterwords.

Technician arrives shortly after 8 (nice), and I show him the valve and the problem. I said it was stuck and I cannot turn it off, and the valve may need to be fixed/replaced. He didn't even take a look at the valve closely, but right away said he didn't want to try to close the valve because if it broke he would be liable! But ... that's why I wanted a plumber to fix the valve! He called his manager (the owner?) and said no they would not do it. He said I have to call the City to get it turned off. But I pointed out this is the valve AFTER the meter, not the city's problem. He left.

I really don't get this. Was he trying to say I have to get the city to shut off the water valve so he can fixed it? No, that isn't what he said. He seemed to be saying I needed to call the city to turn off the water whenever I need it turned off? But that's not fixing the problem, just ignoring it. They have all sorts of pictures on their web site installing pipes underground on much more complex jobs than my simple stuck valve, so I was comfortable they knew what they were doing.

I managed to fix the faucet myself anyway, so the pressure is off. I still can't control the main valve properly, and need someone to fix it. Obviously this company won't do it so I will have to try someone else I guess (sigh).

I'm giving two stars for prompt service and good communication, but I don't think I can recommend them.

Keila P.

Great Job! very satisfied with service, on time, very nice and professional. I highly recommend WestCoast Plumbing.

Virginia P.

We contacted 11 plumbers to remove the clog in our sewer pipe. When Daniel Z. and Francisco arrived we knew we picked the right men for the job. Fast, friendly, smart, hard-working and honest describe them best. The job ballooned into a full re-pipe, but it was expected because of the old cracked galvanized pipes (original to the 1957 home). The team took care of us like we were part of the family. We were constantly updated on the progress. Their integrity and work ethic was amazing...like people used to work back in the day. I still shake my head at the amount of work they completed for us, they just don't quit. Westcoast is the only plumbing company for us.