Westcoast Plumbing Service

Noel N.

I highly recommend Pierre and his crew. Communication was excellent, response prompt and quotes very fair! I needed my shower valve replaced and received estimates from several places ranging from $800-$1400 if they supplied valve... I bought a replacement Delta valve myself for $100 and hired Westcoast to install it! Edwin did an excellent job, (soldered the new valve and replaced the galvanized pipe going to shower head with copper). I will be using them from now on for all my plumbing needs! They are very professional and are NOT in the business of taking advantage of people like others!

Peter C.

I needed a new sewer system because roots were growing into my sewer. Pierre gave me the middle price out of three bids. There was something I didn't like about the lowest bid, so I went with Pierre. They did a trenchless sewer replacement, but there were two minor problems and one HUGE problem.

A year after the job, my plumbing backed up and a different plumber said I had roots in my sewer. I asked how this was possible and he told me that the new sewer only went from the clear out to the street. Pierre left a two-foot section between my house and the clear out that HE DIDN'T REPLACE! I called Pierre, and he told me that the job that I signed up for didn't include that section. I told him that I specifically asked for the entire sewer to be replaced and it didn't make sense to replace 90% of the sewer only to allow roots to block the entire system near the house.

He said he would come by and try to give me a deal to replace the remaining part of the sewer. He never did.

The two minor problems aren't worth mentioning. The reason that I gave him 2 stars instead of one is because a couple of months after the sewer replacement (before I knew he didn't complete the job I wanted) his crew replaced a water heater and they did a good job. The price was a tad higher than it should have been, but they did a good job with that.

I'm writing this right now while I wait for another plumber to snake the sewer. Another waste of money.

EDIT TO ADD: After the owner LIED just now below this comment, I have to respond. The job was NOT supposed to be from the street to the clearout!!!! It was supposed to be from the street TO THE HOUSE!!!!! Yes, I'm complaining about it a year later because I only found out a year later that you DIDN'T DO THE ENTIRE JOB! Very shady.

Michelle O.

West Coast Plumbing is awesome!!! We kept having a problem with our water backing up in our bathrooms and other plumbing companies would just temporarily fix the the problem and the issue would arise again. They would just rip us off.. Until we called west coast plumbing. They fixed our problem for good!!! We no longer have issues!!! Francisco & Daniel are very knowledgeable & professional.. I highly recommend this company!!!

Sandy Q.

After I washed my clothes in our washer, I noticed a puddle of water on the ground. I ignored it for a while but whenever I wash my clothes, the puddle will reappear. I finally convinced my husband that we need our washer to be repaired. So I called an appliance repair company and they told me that it's a plumbing issue. After that technician left, I called my company's handyman to see if he can help me out. He came over and cut a piece of sheet rock around the pipes that connects to the washer. He told me that the pipes are clogged and I should call a plumber instead. Originally, I called the plumbing company that helped me with a previous plumbing issue but they no longer work on Saturdays. So I went on Yelp to find another plumber. I called a few companies and settled for this one because they told me that their examine the problem and give me a fixed price. I know plumbers charge by the hour but I just don't like surprises when it comes to expenses so I was quite happy that they provided me with a fixed amount. The following Saturday, someone came by our home to take a look at our pipes and he realized that it's a bigger problem than he thought. I was immediately given a quote and was told that if I want them to do the work, call them to schedule an appointment. After discussing the costs with my husband, we decided to use them. On the day of repair, two guys showed up. One guy ended up going underneath our home to replace the pipes. A couple hours later, we were told that the work is done but they left a fan underneath our home to run a few days so that the puddle of water would dry up. About 2 days later, one of the plumbers was supposed to come by our home to pick up their fan. We told them to come in the morning by a certain time because my husband had to leave for work. Unfortunately, the plumber was stuck in traffic so my husband told him to come by the next day instead. Overall, we're really happy with the service. It's been a few months now and there are no leaks. However, I do notice that when the washer is on, the sound of the water running is pretty loud. I noticed this since the first day after it's been fixed.

This review is a couple months overdue. I don't even remember the names of the plumbers that came to my home.

Eric Z.

We had a toilet leak 11:30pm at night, so I called them, Dania texted me back and was able to schedule someone to come the next day 8am(that part was great).

The plumber showed up next day at 8:30am(great), took a look at the problem, and told us it's going to be $1000. I asked for a written estimate, but he won't do it. I thought it was a little high but need the leak to be fixed asap. the plumber fixed the problem, we gave him a check of $1000, and he left at 10:30am. (2 hours total)

Even though we were able to fix the leak promptly, I definitely felt they took advantage of our urgent need to get the leak fixed. A contractor friend later confirmed that plumbers should charge by the hours they worked ( usually around 250 - 300/hour), and it's illegal to not give estimates.

I will not use them again, or recommend them to other people.

Amelia K.

We had a plumbing leak from our bathroom and was so stressed out from it because it was inside the wall. We never called a plumber before so finding one and one that would be honest and affordable was becoming another source of stress. Thankfully Yelp has a feature where you can request quotes from multiple businesses with one message. Pierre responded promptly and less than one hour later, one of his plumbers Ziesel was at our door. Ziesel began right away to diagnose our problem and let us know up front what the cost would be and what the repairs would entail. Another hour later, Ziesel fixed our plumbing issue! I can't begin to express how relieved I am not only that our plumbing issue is resolved but that we dealt with a plumbing company that was honest in manner and in cost and repair. Westcoast Plumbing Service is definitely our go-to plumbers from now on.

Daniel J.

Daniel and his team came out and did an outstanding job with a major repair. They were on time, professional and kept me informed of what they were doing. They will be my first call when we re-pipe our house later this year.

Roojuta L.

Pierre I great to work with. We re-did our plumbing as it was too old.
He came in time for our first appointment and gave us a quote that evening. We got quotes from multiple people , but all of them discourages us from doing it with Permit and quoted different price for ""with permit"" and ""without permit"". When Pierre was honest about it and said permit only adds 300 bucks, but he needs to split the job into two days.

His crew did not know much English, but were very helpful. They cleaned everything after they moved out all three days. They also told us about smell which would come for water for couple of days coz of new plumbing. So we were not surprised :)

Also, when we complained about certain things they sent a guy very next day!
All in all I could not have been more happy. Less friction and great customer service.

Q.li M.

Very responsive, patient and good service. Daniel helps me a lot.

Will refer to friends and neighbors when they are in need.

EL G.

This review is long overdue. I had my house repiped last year. I called around and got some estimates. In the end I went with Westcoast Plumbing, and I'm glad I did! They gave me a great price. Pierre and his staff were very professional and pleasant to deal with. I was very satisfied with their work. Will for sure contact them again for any plumbing issues in the future.