Webster Plumbing & Heating

Cary L.

I got a call back on Monday and scheduled an appointment for today to fix my slow hot water in my kitchen sink. Two plumbers came over and fixed my problem by installing a new value for my hot water, it was completed in 30 minutes. They showed me what the problem was too much sediment in the line and broken pieces of the value. Good guys, thx.

Tina B.

We're currently in week 3 of quarantine due to Covid 19 coronavirus pandemic. My kids sinks both are clogged. I haven't seen another human outside my family in days. I call 3 other plumbers, they're not making house calls. One guy recommends Webster. In under an hour cheerful and efficient Randy comes to the door respectful of social distancing requirements. He waits to be let in sporting a mask and gloves. It takes him all of 10 minutes to fix the problem, and clean up the area. Thank you Randy for coming out. Thank you Webster for working during this unsettling time. 5 stars!

Cheri M.

A big ""Shout Out"" to Webster Plumbing & Heating for donating hundreds of masks to Morristown Medical Center and Newton Medical Center during this difficult time. They are truly a ""Love Thy Neighbor"" business. Many of the plumbers at Webster are also volunteer firefighters for the community and are always stepping up in times of crisis. We've needed plumbing done in our home in the past and they were quick to respond and reasonably priced. Please call them for your plumbing needs, they exemplify what it means to be professional and they are a salt of the earth company. Thank you Webster Plumbing and Heating!

Allison F.

Webster Plumbing did an excellent job diagnosing and then replacing my boiler, which was certainly no easy task in my crawlspace. I had them back in a week later to replace my outside hose bib with a frost-free one. Every plumber I talked to kept me up to speed through every part of the process and offered me great advice for maintenance. Best of all, there was no trouble at all scheduling appointments. Their prices are very competitive with local competitors, and I trust the work that they did.

Erik S.

After calling three or four other plumbers in the area who were not able to come on the same day and some who did not even pick up the phone, I called Webster plumbing and heating. The dispatcher picked up the phone within 10 seconds and had a plumber at my house within 15 minutes.

The plumber who arrived was named Kevin Ford. He was super professional and courteous and within 15 minutes he had completely fixed a serious clog In one of our toilets.

He was careful to lay out a tarp so as not to make any mess. Hey saved the day!

I strongly recommend Webster plumbing and heating and if you can ask for Kevin. Five stars!

Tim K.

I'm giving this 5 stars already and Liam the service man is here and hasn't even fixed what seems to be a water level issue yet. Prompt, extremely knowledgeable and nice guy! He told me exactly what he thinks the issue is and even educated me on how my furnace works. Who does that anymore! Webster does! I have a really good feeling there will be heat in no time! Thanks to my friends Mike and Glenn for independently recommending Webster!

Look no further than this company for your heating needs!

Heather R.

Webster has worked numerous jobs for my parents.
My parents' house is almost 100 years old. They have always provided excellent service. On the one occasion when a complication arose after they completed a job, they came back in a timely manner and took care of it.
I'm sure the entire crew is excellent but Jason Gaynor is the employee we are most familiar with.
I am certain that you would never be disappointed in the quality of his work or his professionalism.

Kristine N.

We've only had the best experiences with Webster Plumbing which is why I called them when a 7 week old kitten fell down a pipe and into a dry well that was 6 feet down. Mike and his entire team came immediately. They spent 4 hours digging, scoping, drilling through pipe and concrete to reach the kitten who was down 6 feet and crying, while a crowd of 20 watched hopelessly as they worked to save her. Oden (one of their employees) squeezed himself into the hole while the guys held his feet and was able to pull this adorable kitten to safety. The entire team took heroic measures and never gave up! I rushed Grace (which we named her) to my vet where she spent 2 weeks recovering from hypothermia and undernourishment. She was quickly adopted and now has a loving home. Lastly, when I asked them for the bill they said, ""No worries - we're just were glad we could save her."" Needless to say, all of us who witnessed this miracle will always use Webster Plumbing! They are truly hero's and brought so much joy to so many!

Sam L.

Webster plumbing came out to service the boiler I have in my home. It wasn't working properly and they said I would need a new one. After a closer look they figured out they would be able to fix it at half the cost of replacing it. I'm very thankful they were honest and came forward with this information instead of trying to squeeze as much money out of me as they could. I can tell this is a truly honest company with great guys. Will definitely be doing business in the future and would definitely recommend to a friend.

David K.

I wish I could put two 'star ratings' for the same review... Service would be four star but pricing would be one star. I have used Webster Plumbing three times. The first time was a complicated job that two other plumbers failed at (required wiring and plumbing). The other two jobs were basic - replacement of zone valve for example. Their work is excellent. Their rates are extremely high. This is our second home and I have used plumbers no less than 15 times. Webster is the most expensive but I know the job will be done right. I will however be looking for a new plumber for most of the jobs I need. I can no longer justify $300/job in labor when total work took less than 20 minutes (charged two hours labor). The three times I have used them, they have had to go get the part - for the basic jobs, most plumbers have the parts on the truck. Not having the part allows them to continue to charge the hourly rate while they are driving to get the part. Pricing for parts seem reasonable. They are right in the middle of what I could order from reputable places over the Internet and from the local plumbing supply store. I wouldn't say they are dishonest at all but rather are only worth using for larger or more complicated jobs.