Watkins Plumbing

Rose L.

Recently bought a home and had issues with leaking of my water heater.
My home insurance sent Watkins Plumbing. Josh came out and explained what the problem was, great customer service.

I highly recommend Watkins Plumbing.

Thank you Josh!!

James H.

Previously My wife called & Josh from Watkins came by to snake our overflowing washing machine.
Everything went good, he was very professional & we're back to doing laundry without overflowing.
Recently our water heater went out & Josh came out once again to help.
Newly installed 50 gal State water heater in record time, including new nat gas valve / flex, new earthquake straps etc. Professional & quick, can't thank y'all enough.
Now my wife can take her scolding hot showers!

T. L.

Our pressure valve died late in the afternoon in 100 degree weather leaving us with no water! Richard answered our call and came in about 3 hours. After a full days work, he had to lay in the hot dirt and mud after digging up our box at the street. He was wonderful! We had water within an hour.

Lance H.

Had a leak in the main pipe from the street to the house. I dug it out and found the leak. The truck showed up and said it COULD be a huge problem as the old pipe may not be able to be fixed. Quoted me $480.00 for the repair. Dug more and found a broken pipe at a TEE going to an unused pipe. The plumber grabbed a plug from the truck, screwed it in and fixed the leak. Took maybe 10 minutes tops. I had to fill in the hole. Relieved I said, well that's going to be a lot less than $480.00. Nope he said. That was the quote.

Brittany C.

I called at 10:30 am to get my hot water heater replaced. Turned out I only needed a service & 2 parts replaced. Hot water by 12:15pm. Less than 2 hours later! He really worked to get us in and it was so appreciated.

Rob D.

The plumber was really rude and left an enormous mess for us to clean up when he was finally finished. He was very angry at us when he couldn't get his massive rooter machine around or through our house to our septic tank. At least he was able to drag a smaller unit through our house and run it through a bathroom but he left boot prints and puddles in the house. He shoved our brand new garden hose up the sewage line and the left the hose black and filthy with sewage which we had to clean. He called the landlord and told him we had been putting things down the septic like wipes and cotton balls neither of which we ever use - we're really careful about what we put down the drains. We were just happy to have our system functioning again but, man, this dude was a really one angry, rude and messy person.

Nick R.

My grandmother contacted these people to come out to fix a ""leak"" that she had with her water heater. The guy comes out and gives us the hard sell for a new water heater, $489 for some water pressure BS, $189 for some release valve, on top of the $159 it costs for them to come out just to tell you this! From the time she called til when they showed was almost instant, basically had nothing to do, this wasn't an emergency call.

I tore out a piece of the dry wall to get to the ""leak"" and saw that it needed to dry out. I spoke with the plumber and told him that we would use him to fix it but we need to figure out more about this ""leak"".

Fast forward a few days and we realize that the leak is coming more from the AC unit, that is right next to the water heater, open it all up and notice that the water isnt falling into the pan. We adjust the pan, and no more ""leak"".

I live in a community with a lot of seniors and feel that this company is a predator with all these sales upgrades. Completely misdiagnosing the problem and selling us stuff we don't need? How can you feel good about yourself trying to swindle someone that has no clue about new technology. There are a few companies that has done this to my grandmother in the past and we will never use them again. Adding this company to that list as well.

Enjoy the $159.

Maggie J.

Watkins fixed a leak on top of my water heater, parts cost $20, and I was charged $513!!! Took less than one hour! Will never used Watkins again!

Carmen E.

I had a bad leak at my water main. I called the first online Plumber. I'm a recent Widow and I unfortunately told the Plumber Rick this fact. I feel I was definitely taken to the cleaners.
I was charged $985.00 for 1 hour of work and a fitting. I was given an estimate and balked. I was told there was a lot of digging involved. I figured there was hours of work if he was charging $985.00. Nope. 1 hour.
A friend in my Church called him and complained. He basically said too bad, I was given an estimate. This is a true account and he should be ashamed of himself for being one of the tradesmen that take advantage of women on their own!
I don't think it's a coincidence that all the complaints of overcharging are from women.
I'm going to complain to the Contractors Board.

Wayne W.

I had a broken main waterline to my house on a Saturday morning. I tried calling my ""regular"" plumber but only got his voicemail. I did a search for local plumbers and found Watkins Plumbing. I placed a call and spoke with owner Richard Watkins. After describing the problem, Richard said he would be out in an hour. Richard worked several hours in 100 degree heat and got a temporary water line in service to the house for the night. The next day, Sunday morning, Richard was back at 8AM to finish the job.

Richard was professional, friendly and very methodical in his work. We saved several hundred dollars by helping with the excavation and back fill work.

I never heard back from my regular plumber. Watkins Plumbing will be my new regular plumber.