Water Quality Plumbing

P R.

Very happy with their service. Gave me a good rough estimate over the phone. Oscar came out and did a great job. Saved me $100 compared to a competing bid.

Elisha B.

Water Quality plumbing is the best, simply because of their professional and honest approach. I work in the water industry, and I have seen many plumbing companies come and go, but Water Quality is still around because of their top customer service and delivery of quality services. Looking for any service provider can be difficult because you never know what you will get.. this is not the case with Water Quality. Top service every time, prompt and on time, and always a friendly ear to ask questions to!

Biggie V.

They have ruined all other plumbers. I wouldn't dream of calling anyone else. Jeff was so nice and very professional. He went above and beyond, working fast and throughly. He replaced our toilet and fixed our disposal, fixing little things to make the repair better.

I highly recommend!

Robert H.

It was after 5pm on a Friday evening, my wife called me to tell me water was coming through one of the ceiling light fixtures downstairs. Somehow, the bathroom upstairs was leaking water from the toilet. The water in the toilet was down really low, and the reservoir was full with water and yet the floor was covered in water... So I went Yelp, and found WQP and called them because the reviews sounded promising. Since it was a Friday after 5pm, I wasn't sure what to expect. Someone picked up after the third ring, took down my info and told me Chris would be calling me shortly. He called, told me he had another customer ahead of of me but would get to me as soon as he could. $180 to come this evening, or $125 to wait until Monday. He did tell me over the phone I could print out a coupon to save 10 bucks online which was helpful.

Bottom line: Very professional and courteous. Turns out my toilet is old, and got clogged, I could have fixed it myself if I'd had an augur at home. Live and learn. I will buy an augur from Home Depot to have it next time in case my toilet gets backed up again. I'm only giving them four stars because it really sucked to have to pay 170 bucks to have some come to the house to unclog my toilet. Seems excessive, but like I said, I didn't call anyone else to be able to compare prices.

Tuan T.

I called them in the morning at 8 am for my leaking hot water heater. The plumber showed up at 9:30 am the same day and started the installation. Richard was efficient, clean and friendly. I highly recommend them. Great prices as well!

Lisa L.

Wonderful experience! I contacted Water Quality Plumbing for hot water pressure issues we had in our master bathroom. The minute I explained to them my concerns, they reassured me that they would send a plumber to fix it. They sent a plumber, Jeff and he's the best! He went right to work (being conscious about time -they charge by the hour) and explained everything to me while he fixed our water pressure. He is very honest and personable and incredibly knowlegable. He recommended copper repipe but didn't pressure me to buy it. It took him about an hour to fix our hot water pressure so I asked him to help me with other plumbing problems we had in the house.

Competitive pricing and great availability....They actually answer the phone! : )
Hats off to you Jeff! Thank you for your help - you truly saved the day. 100% Satisfied! I highly recommend Water Quality Plumbing for all your plumbing needs.

Kim A.

I contacted WQP to inquire about an in home est. (After obtaining a few of those) and spoke with Marty Sr. He was very curteous and ask me a few basic questions and gave me a firm quote on the work I needed done, right over the phone (Water heater replacement). His friendly knowledgable demeanor was very reassuring. I love the idea of American made products and I love and highly support 3 generation family owned businesses but he also gave me a quote of $500 less than the lowest quote I had gotten. I called around lunch time and he assured me he could have someone out within an hour or two, which was more than reasonable considering I was still waiting for an additional in home est. Within half an hour I recieved a call from Jerry, who was also curteous and knowledgeable informing me that he was minutes away. When Jerry arrived he was very professional, knwledgeable and pleasant. I showed him where the unit was and within an hour and a half I had a full on water heater complete with Hot water... These guys are awesome!!!! All that was missing was a super hero cape!! Thanks Marty Sr./Jerry you really saved the day!!! I will deffinetly recommend these guys to everyone I know who has plumbing needs and will use them for all of my future plumbing needs as well. Very deserving of a 5 star rating. You Guys Rock!

Norm n.

Just got a repipe done by WQP. We went with them after getting an estimate from another company that was significantly higher for a PEX repipe. [WQP only does repipes in copper]. The representative from the other company gave us a hard sell. Marty Jr. from WQP was much more professional, didn't do any sales pitch and gave a much better price for copper, nonetheless.

I was a bit wary of the process, as I have a toddler running around the house. But the plumbers that came did a neat job on the pipes [according to the building inspector] and were pretty sanitary in their work. I expected to look at the old fixtures and pipes they ripped out laying around, but they had already been taken outside. The plumbers were very punctual in arriving and leaving for work each day. It took the better part of a week to complete the job, but it's certainly better taking more time, than doing a ""one-day"" hack job.

There was a small plastic part that was broken on one of the fixtures that was installed. The plumber said another person would bring that part the next day when the final work was done. Generally there's a 90% chance the next person wouldn't have the part, or wouldn't know anything about it. But I was pleasantly surprised when he did bring the part. That shows good attention to detail. The building inspector also mentioned that some companies overlook the electrical grounding aspect of a repipe [which WQP did not]

The sheetrocker did a good job. In the bathroom, you couldn't even tell the wall was cut into, which I suppose, is the sign of a good sheetrocker.

Highly recommended!

Russell V.

You're only as good as the employees you hire. Water Quality's plumbers (Sean and Chris) are the best! Nice, personable, knowledgeable and focused on getting the job done right.

Thank you for all your help!

Highly recommended.

Roger W.

Water Quality did a great job on our home repipe. Marty was professional concise in describing requirements;process;company background, etc. Offered the best price of three estimates obtained.It was a four day job from beginning to end. They did a complete copper repipe and new water heater replacement. We were never without water during the entire period except for a few hours on the last day as they switched over the water to the new copper pipes. They restored Sheetrock to ready to paint condition and even replaced ceiling popcorn. Would highly recommend to anyone.