Water Quality Plumbing

Lesley J.

Highly recommend Water Quality Plumbing! We bought our house recently, and had no idea what is going on when our sewage backed up and the toilets not able to flush water any more. Our house starts to smell, and it's long weekend as well. I searched on yelp, found a couple of companies with good review and called, but a lot of them were either fully booked or not working during weekend. And I called Water Quality. The operator told me someone would call me back in 20 minutes, and Oscar did call me in time, and arrived in 2 hrs. He resolved the issue smoothly with a reasonable charge, and gave us good suggestions about what's going on and how to prevent it. We are very grateful for their in time service, they saved us for a smelly long weekend! Highly Recommend their sevice!

Ashish B.

Reached out to these guys after seeing the reviews.

The Situation: When we turned on the upstairs shower there was a leak and the water would seep through and drip from the lighting fixture on the first floor. Obviously concerned, I called couple of plumbers hoping someone would come and fix this quick.

The Problem: The first person to respond and show up was from Water Quality Plumbing. He (forget his name) looks at the shower and without touching it - tells me that for him to fix it - he would need the tiles removed around the shower head. I am all for it - and ask him to proceed. At that point he tells me that I will have to call someone else who would remove the tiles (another company) and then give him a call back. Once he has fixed the problem - I will have to get the tile company back to get that hole patched up. He then leaves without doing ANYTHING.

Shortly after (an hour later) another plumber shows up. He looks at it with a flash light and decides that its something right behind the shower head. Goes on to fix it - all done in less than 30 minutes for a $75 charge. I was happy and that was that.

The issue: After couple of months - I get a bill from Water Quality Plumbing. They are looking for $125 (or something like that) for the visit. Are you serious. Not only did you not fix anything, you diagonized it wrong and if I had followed your recommendation be out of 300-400$ and more importantly would have taken weeks before coming back to normal.

The issue gets bigger: I then start getting calls from these guys - leaving messages - pay us. Most recently - I get a threat that they will take me to small claims court. Are you guys for real? I would welcome that but I wont get bullied into paying for something you didnt fix or help with.

Beware!

Shawn H.

Had a clogged line somewhere. Called and made an appointment for later that afternoon. She gave hourly rates upfront ($110/hr) and $15 travel charge. Plumber was later than I'd hoped, but within the window. He quickly went to work, unclogged the line, and even reinstalled the toilet for me. Went above and beyond by coming back later after another job to ""finish"" the toilet job by caulking it to the floor (he'd had a different color caulk in his truck originally, so he had to stop by OSH).

Aubrey E.

Did a wonderful job! Fixed my problem right away. Also, they were able to do same day service which made my life a whole lot easier. I am looking forward to working with them again to install a new toilet and garbage disposal!

Michelle G.

Had them replace a leaking pipe beneath the kitchen sink. I really enjoyed working with the plumber as he was knowledgeable and personable that I also had them run a gas line from our garage to our backyard for our BBQ grill. The guys were great! Punctual, competitive, and skilled.

Lee T.

Marty and his team were great.

I had them run a dedicated gas line for a stove. They were flexible on pricing as well as scheduling.

They also have a great office team as well, Jeni has great customer service. She was very responsive to my emails and communicated my requests to the service team.

Jason R.

We selected Water Quality Plumbing for a Copper Repipe in our 35 year old house. It was not an expense we were looking forward to and we were nervous about having big holes cut into our walls but we were a bit tired of rusty water and decided it was time. After receiving a couple of estimates, we decided we had to go with WQP due to the outstanding Yelp reviews. It was the right decision.

The guys were on time every day, everybody we dealt with was curteous and professional, and the work was top quality. After painting the sheetrock, you can't even tell anything happened.

If you need a plumber, call these guys. You'll sleep better knowing you had quality work done.

Riis C.

Our sink backed up and we needed someone to fix it. I saw what I could do myself on the internet, and decided that I'll make my money doing what I do best (which is not plumbing) and they can make their money doing what they do best. I spoke with one of the family members/owners who was personable, calm, and professional. The fee structure was explained on the call, so I knew what I was getting into. In a few hours, Chris showed up with a good attitude and the know-how to diagnose our problem and clear out the sink. He gave us some advice about keeping it clear in the future, charged $125, and we were done.

We recently used another very fine company, but they weren't sure when a service person could come. We really needed this work done as we were off for a few days and would be at home. So Water Quality got the call, and they got a new, long-term customer!

Kevin H.

I had a slow leak coming from the Water Heater. Called for an appt and they were able to come out on the same day. I called later afternoon 2:30pm'ish and the technician (Jeff) arrived at my place 1 hour later. He confirmed the leak is coming from the water heater as expected and began work on it. It only took him an hour to replace the thing and by about 4:30pm the pilot light was lit and I was only hours away from hot water.

I recommend this company because they are responsive and definitely knew what they were doing. They were accommodating, being able to squeeze me in so late in the day.

Thanks Jeff!

Charlie E.

Same day service for my tenants who had a very bad leak from the water heater. Honesty is a priority for this company since another quote from *Affordable Water Heaters and Plumbing Inc* said the part was only special ordered and I had to replace my entire water heater! Water Quality Plumbing saved the day, came out the same day, replaced only a very small part ($35) and of course labor to install. I went from having to spend $3000 for a new water heater to only spending a little over $100. Thank you again Water Quality Plumbing as you guys are my new plumbers and will be for our Condo Association.