Water Heater Wiz

Samuel J.

I would like to say thank you Brad for all that you did to assist me on a Tuesday night with my water heater issue. Your positive can-do attitude and how you walked me through the troubleshooting issue. What I would like to end with is that you then said to me you would just come out and make the repair the same night. This meant the world to me and water was not spraying all night in my house and I still had hot water to use the reminder of the night. Thank you for treating my home as if it was your home and coming out at about 7pm at night to make the repairs. I would recommend this company to everyone. Genuine caring person and company.

Thank you.

Samuel

Chikara O.

When our old tank water heater was at its end, we started looking into going tankless. We received 3 bids from reputable companies known for fair pricing. We ended up going with Water Heater Wiz as we felt most comfortable with Joey's inspection to plan out what it would take for a successful installation. He gave us various options and made himself available to answer any questions we had prior to making our decision on how we want the installation performed.

In addition, his quote almost matched the lowest quote we received despite including a higher quality tankless unit (we had the option to go with other units as well).

So far we are enjoying our new hot water supply!

Joel T.

I own a rental property, water heater went out and my tenants were in a pinch. The property management company sent their 'preferred vendor' out and it took multiple days for a quote, a higher price, and pretty vague on when it could be done.

I hit up Brian (and a couple others) Brian put a quote together right away and knocked it out as soon as the tenants schedule allowed. The new unit had a small fault and Brian got the replacement part installed the next day.

Construction repairs are never fun, and rarely go 100% smoothly. Brian's quick response to the failed part is top notch. As excellent of service as you could ask for.

Would recommend, and will likely use again in the future for other properties if the need comes up!

Katie V.

They were very responsive even on a weekend to fix a leak, would definitely recommend! Great service and knowledgeable!

Gregg H.

I needed my expansion tank moved and Joey was quick to respond. It was a small project, and his price was more than fair. I have an old water heater that works perfectly fine, and I appreciate him not trying to upsell me on a new one at this time. I'll definitely be calling Water Heater Wiz back when the time comes to replace it.

Desiree J.

I used Water Heater Wiz a couple of weeks ago to replace my water heater. They were super friendly, had competitive pricing, and did great work. I love that they're local brothers and stand behind their work. I had a small leak in my bathroom shortly after they replaced my water heater, they came right out and fixed it. Definitely recommend them!

Krishelle H.

Scott was such a big help! I reached out to have a ventilation inspection of my water heater because I kept smelling gas in the WH closet. He listened as I described the problem, asked for photos to diagnose, and then offered to come out and inspect in person. When he came out, he was very patient with me. He inspected the machine, did a precautionary gas leak test and even inspected my attic to assess for future installation options. Even though my water heater installation was not standard, he didn't push me to make a change now since there is no current problem. He spent time to explain my options for the future. I haven't experience customer service like this in a long time, I will definitely call them back if I ever need help with my Water Heater! Thank you so much Scott!

Heike S.

Our water started running cold, and I messaged Water Heater Wiz for a quote. Scott responded very quickly and we made an appointment for the next day. He came right on time and we figured out that my water heater is 25 years old. I was considering a maintenance/repair, at this point we decided it was time to replace the water heater. We discussed different sizes and warranties , and I picked what I thought was best for us.

We made an appointment for two days later, and again Scott showed up right on time. When trying to set the drain hose, the faucet fell off, and we had a little water snafu. The piece was completely deteriorated, so this could've easily happened anytime. I'm thankful now that it happened when I had the pro here and that we replaced the water heater.

Scott got the water under control and then he and his brother put in the new water heater. Scott took the extra time and effort to clean up all the water and get everything as dry as possibleHe even went back and cleaned our floor where they walked in and out.


So far, we are very happy with our new American Standard water heater, and the extra size that is making it very comfortable I have already referred Water Heater Wiz to a friend.

Anna K.

We noticed our water heater went out around 9a yesterday. PG&E came out a few hours later to try and relight our pilot light and it just wouldn't stay lit. Called around a few places and after discussing our issue with Scott, we knew this company was the right choice to do a full replacement at our request - the heater was so old we didn't want to waste money delaying the inevitable. He was knowledgeable, spending the time to educate us on our options and helped us understand the upcoming work to be done.

They were at our home within about an hour, keeping us in the loop the entire time. They brought us up to code when we had no idea we weren't. Price was exactly at another company's quote, who said that was ""the lowest we'd find."" Overall, super efficient, respectful, clean work, and we had hot water as soon as the tank was able to refill and reheat! Can't thank them enough for their great service - highly recommend!

Sebastian M.

Had a new water heater installed same day. Very quick and very friendly. Completely open to elaboration and explaining everything.