Water Heater Pros

Allen K.

Eric is an honest broker and knows his biz. Keep his number on file like I do and you won't have to worry about water heater issues again.

Ben R.

I called Water Heater Pros to come take a look at two tankless water heaters in a house that my family recently purchased. Water Heater Pros responded immediately and sent Ryan out to service the water heaters same day. Ryan was extremely professional, knowledgable, and did a great job. I would recommend Water Heater Pros when you need help!.

Chuck F.

My Rinnai tankless water heater started shooting an error code 15. Called Thursday and Ryan was able to come out and diagnose the problem and spoke to Rinnai support to order the part needed, came back back and installed the defective part by Monday. So glad to have hot water again. Thanks Ryan for the seamless fix. Nice to have hot water again.

Hillary K.

Wonderful customer service. Prompt response to my call, friendly, courteous and great value. Ryan was my technician and he couldn't have been nicer or more professional. He went above and beyond to explain the situation and options. I felt no pressure and felt that he really cared about making sure I was satisfied. Will definitely hire again when I need service. Highly recommend!

James A.

To say these guys are pros is a gross understatement. They are more like wizards of water heaters. Jose showed up masked on time and immediately diagnosed the problem and said he would get the part and be back at 9am the next morning. About 30 mins. later he called and said one of his guys actually had the part on the truck and could be over in 30 mins.
Ryan showed up and installed the part and we had hot water in less than 3 minutes. That is the most professional plumbing service I have ever seen.
Read the other reviews they had similar great professional experiences.
So go ahead a shop around but you can't do better that this company.
Thank you Jose and Ryan !

Yurie H.

Our 6-year old Noritz tankless water heater suddenly stopped producing hot water. I found this company on the Noritz service website and they were excellent! Ryan came out to diagnose the problem. Apparently we were supposed to be maintaining the water heater by descaling it annually. The installer never told us this. He called Noritz on the spot to check whether our device was still under warranty (it was!) and ordered the necessary parts. He returned two days later to install. He explained everything to us including how to maintain the device, which was very helpful. We will be calling them again if we ever have issues with our water heater.

x x.

Ryan came out on time and patiently answered all my questions, collected the info he needed to quote me a price for either a traditional gas water heater, a tankless Noritz TR40, or a tankless Noritz TR50. I chewed on the numbers for a while, weighing the $800-1000 rebates on the tankless units plus the $300 federal tax credit extended to this year. In the end I chose the big boy TR50 and scheduled install for a week later. Ryan and Adrian came out and worked very efficiently and in conjunction with the electrician who put in the needed outlet. They worked to put the condensate drain where I wanted it and talked me through the maintenance needed to keep up my 25 year warranty. They also replaced a drippy hose bib for me while they were at it! I could not be happier with the professionalism of this team, and the quote was a couple hundred dollars less than another company that seemed inexperienced with tankless.

Glen S.

My noritiz tankless water heater started flashing error code ""11"" and not producing hot water on a consistent basis. Emailed ""Waterheater pros"" and they called me the next day and scheduled an appointment. Ryan called and gave me a precise ETA and came on time. He was able to diagnose the problem and explained to me what the issue was. He listened and also offered to teach me on how to do a routine flushing on my noritiz as well. Ryan was very professional, courteous and patient! Would totally recommend these guys!

Monika H.

These guys were awesome!! Jose and Ryan were the ones who came to my home - they were great!. They quoted me much less than another large company did and they were professional, super clean and tidy, on time and they guarantee their work! Would definitely recommend them to anyone!

Mike W.

Adrian and Ryan did an excellent job on the job from start to finish. Adrian provided a very professional and knowledgeable review about water heater options after our old water heater died. He was very knowledgeable, professional, friendly, and took time to explain everything in great detail. The water heater installation was performed by Adrian and Ryan and both were efficient and did an outstanding installation. They kept all areas clean and were very conscientious over every detail of the installation.

I highly recommend Water Heater Pros if you need a replacement water heater or any type of water heater service. Thank you Adrian and Ryan for an excellent job and restoring hot water to the home.