Water Heater Pros

Mark B.

Had a leak coming from somewhere around our two large water heaters. Was referred to Jose, Water Heater Pros. Called and spoke to Jose, he said someone would try to come out by end of day. Ryan showed up, found the leak, was covered by some installation, it was the circulating system so hot water would always be in the pipes. He was able to shut off the values so leak would stop and turn off the pump. He explained that everything would still work, only might notice that we would have to run water for a bit until it got hot. He said he would get the parts and set a time to come back. He did exactly that, replaced the leaking pipe, made sure the system was clean and dry. All good. Thanks Ryan.

Brian N.

We had a leaking commercial water heater and Ryan came out the next morning and was extremely professional and knowledgeable. He diagnosed the issue and explained everything throughly. We had to replace the water heater and he was able to get it done quickly without a hitch. Will definitely use them again in the future.

C W.

We made a service appointment with Water Heater Pros to diagnose one of our Noritz tankless water heaters which showed signs of a leak. Ryan was the technician assigned to our appointment. He looked at our heater and knew very quickly what the issue was and it basically came down to the need to replace it. He had one outstanding question regarding the compatibility of a replacement heater with our existing (second) heater and was open about needing to confirm his assumption with the manufacturer, which he did while he was at our residence. We really appreciated his level of transparency.

While the cost to replace the heater was high, it was in line with other quotes we received. Ryan's knowledge and professionalism are what differentiated Water Heater Pros for us and why we ended up going with them for the installation project. On the day of the installation, Ryan continued to carry the same level of professionalism and we were very pleased with the quality of work.

Our issues with delayed delivery of hot water to our bathrooms and cold spots during our showers are now gone and we couldn't be happier!

We intend to use Water Heater Pros for our annual flush going forward and highly recommend them if you have any issues with tankless water heaters!

Lisza D.

I'm a Property Manager and we used these guys as a recommendation from our plumber. THEY DID NOT DISAPPOINT! I am so happy with their service and they even found an issue with one of our tenant's showers that my plumber had not thought of. Super impressed and highly recommend!

monna m.

These guys know what they're doing and are professional and efficient. They will absolutely be my go to guys for my 2 instant hot water (Rinnai) units, which are notoriously finicky to program apparently.

Hosay C.

i thought i had a leaking commercial water heater. they came and checked it out and turns out it was a leaking pipe. they saved me a lot of money and headache with their honesty.

they returned a few days later and fixed the pipe and now my water heater room is dry with no leaks

Esmeralda M.

These guys were GREAT! They were so professional, on time, and gave you options and told you the pros and co a of electric and gas. They were right on time, and kept open lines of communication. I will be recommending them to anyone who I know that may be having water heater problems. They're located in westchester which was convenient for my mom because she lives in westchester!!! Really great company!

Ron D.

I am on the Board of Directors of a 54 unit condo complex in the San Fernando Valley.

Our aging and failing Noritz Tankless water heaters were in need of replacement as they were too old to be repaired since the parts were no long er available.

On a recommendation, Ryan came out to take a survey of the site so a proposal could be generated. He spent at least 2 hours taking measurements, photos and thinking out loud about the various plumbing issues that needed to be dealt with. I was very impressed with his thoroughness which made me feel very confident that these people were the real deal.

Ryan, together with Jose, the owner, were here to install the Navien Tankless water heaters after dismantling the old Noritz units. They were punctual which is a big deal considering the traffic on the freeways here. This is a big job and they handled it very professionally.

It is obvious to me that they love the challenges of their work and it is reflected in the excellence of the outcome.

I would highly recommend them for any water heater issues you may have.

Allen K.

Eric is an honest broker and knows his biz. Keep his number on file like I do and you won't have to worry about water heater issues again.

Ben R.

I called Water Heater Pros to come take a look at two tankless water heaters in a house that my family recently purchased. Water Heater Pros responded immediately and sent Ryan out to service the water heaters same day. Ryan was extremely professional, knowledgable, and did a great job. I would recommend Water Heater Pros when you need help!.