Washington Energy Services

K. L.

Stellar service from the quote to the finished product. We had a few things done - our furnace was already set up for A/C, done by WES back in 2008, so we need to finish out the project finally and actually install the outside condenser, the inside A/C set up, and a new condensate pump. While they were doing this, they discovered a problem with our fuse box (that was original to our 1971 home) and gave us a great deal on a new one that Lorin and Bryce just got done installing. Everyone was professional, respectful of our home and yards, fast, thorough and downright fun to work with. The whole project was not cheap - about $16,000 total, but done right and on our time frame, and at the midway point for bids. We would, and will, absolutely use them again!

Ankit G.

I had a annual service done for heating and cooling system by Bredan Fisher and he was excellent at it. He not only services the system but also answered all my questions patiently. He was able to troubleshoot few things with heating and root cause it with suggestions on how to keep the system healthy.

He is very knowledgeable and provides a great service. I would recommend Brendan and WES for HVAC services.

Graham M.

I called to have a hybrid heat pump water heater installed. These folks were great start to finish. I called a few other companies and they were all clueless to the new hybrid tanks. Washington Energy Service knew what I was asking for and clearly had experience. We scheduled and even did price quote over the phone and pics. The covid-19 lockdown complicated install time but they communicated frequently until we could find a mutually agreeable time. They handled permitsx taking old equipment, rebates, everything, it could not have been easier.
The install went great, i could see it was a quality job, done in a few hours. The inpector came yesterday and commented on the excellent install quality. I recommend them as a very professional company with reasonable, if not cheap, pricing.

Katy B.

We had Washington Energy update 30 plus windows and doors in our home. They could not have been more attentive, communicative, professional. We are very happy with the product and the installation. We would use them again in a heartbeat.

Karen B.

They installed a new back-up generator for my home. They did what they said from beginning to end. They took their time explaining everything to me and I would recommend their service to anyone. The electrician went over and above to make sure that everything was working OK.

Katherine F.

They misdiagnose the heat problem. They said the blower motor had died. They said it might need a new control board but that would take three weeks and cost $650. It's been really cold - so I called another company- the new person connected the blower motor and it worked fine. We ordered the control panel on Amazon and it arrived in 5 days. It cost $158. I will NEVER use Washington Energy again, they were clowns and incompetents.

Neal S.

You know, a four-hour time period at which WES is due to arrive is just not acceptable. I waited four hours for them, from 8:00 in the morning to noon. I made a few calls for updates, and all the responses were inaccurate. Could they not say, well, you're not first in line, so it's probably more like 9:00 to noon, or could they not call and say, okay, it's probably going to be an hour from now? I suppose the actual inspection was fine--who knows--but I'm not fond of their lack of concern for people's time.

Thomas L.

The first service person told me to hire a plumber to repair a tankless water heater that Washington Energy had installed. He charged me $126 to tell me it was broken. The next two service people came and apparently assessed the situation. I was given no timeline. I called and was not ever confirmed a time for repair. Finally, after the service charge of $1000 we had hot water - ON THE 7th day after I first called.

Mercedes M.

Washington energy was great. Called regarding ordered filters. They were shipped to residence instead of to the mailing address. The mistake was remedied quickly. Every one was very pleasant.

Gary M.

The Washington Energy team is prompt and efficient for scheduling installing and service. Of course they are in the busy season so start early and schedule. The daikin multizone ductless AC heat pump was the perfect fit for us.

I can program it to come on at 500 pm at 72 degrees and it will be comfortable by the time we are home from work. No need to refrgerate the house just a cool pleasant environment.