VIP Plumbing & Water Heaters

Raj E.

Our water heater started leaking on Super Bowl Sunday morning! Called at least 10 plumbers but only Vince responded and helped my family the same day!

He was prepared and replaced the water heater in roughly 2 hrs. He patiently explained his assessment and provided various points for me to make the final decision.

I appreciate both, his professionalism and friendliness.

I highly recommend his services if you need it.

Sri J.

Vince is professional and friendly. I called him to replace my shower valve, and he used a very good brand and original parts for the replacement. He informed me before his arrival, so I knew when to expect him. His work is excellent with a good price.

Eva M.

Our Rinnai tankless water heater was leaking. I called VIP plumbing and left message and within minutes, I got a text back. Vince did the diagnostic and immediately told the problem. I was stress free because Vince did all the work from calling the manufacturer for the replacement part that was under warranty, updating me,installation, and even texted me the next day to follow up if everything works. The price was reasonable and he really did a good job.I would highly recommend this company. Again thank you Vince!

Denise S.

I arrived home on a Wednesday night, in late January, and noted that my tankless hot water heater was running (it is just 5 years old). This was very unusual (I don't have a 'demand' pump). Immediately, I walked through the house to see if I had forgotten to turn off the hot water somewhere or if a hot water faucet was leaking (shower, bathroom sinks, kitchen sink). No faucet leaks. More than a little concerned, I accessed the tankless hot water heater manufacture's website for a recommendation. The website recommend three plumbers, but Vince of VIP Plumbing and Water Heaters, Inc., was the only plumber that would provide service in my area. I also researched VIP Plumbing and Water Heaters on Yelp for customer ratings. I was pleased to see all customer ratings for VIP Plumbing and Water Heaters were five stars.

I scheduled an appointment with Vince for Friday morning. Upon arrival, Vince assessed the tankless hot water heater and determined that it was not the problem. I had a leak somewhere (oooh nooo). He walked through the house assessing all faucets, no leaks. Next was to look at pipes under the house. Upon removal of the trap door leading to the crawl space under the house, we discovered standing water about 6 inches deep. Unable to get into the crawl space due to the water, Vince leaned in as far as he could into the space and discovered water spewing from a hot water pipe. Immediately he turned off all hot water. I called a water remediation company to evacuate the water (it took approximately 6 hours on Saturday - there was a LOT of water).

Once all the water was evacuated, the absorb-it laid down, the industrial fans, air scrubbers, and humidifiers in place and running, the wet insulation was removed on Sunday.

Vince came back on Monday morning and was finally able to get into the crawl space to assess and repair the broken hot water pipe (he had given me an estimate for the repair work on Friday). The hot water pipe repair took a couple of hours, which also included an assessment of the remaining pipes to rule out the need for additional repairs (no additional repairs were needed). Vince offers a reliable warranty for all services provided.

Vince also serviced my tankless hot water heater and replaced the toilet fill valve and flapper in the guest bathroom toilet.

Excellent service and experience. Vince was on time, professional, responsive, knowledgeable, straight-forward, honest, trust worthy, and hard-working. He provided quality workmanship and fair pricing. I am so glad I found Vince and VIP Plumbing and Water Heaters. I would definitely hire him again. He will be my lifelong plumber. Thank you so very much Vince!!

Joseph S.

Contacted Vince regarding a large leak in our water supply line right beyond the meter. He was able to come out on a Sunday and repair the pipe and clear the tree roots which were causing the problem. He also detected high water pressure and replaced the PRV valve. Vince is very knowledgeable and informative and helped me understand the situation. I strongly recommend Vince and will be using him in the future.

Robert M.

I had a poor installation by previous plumber on a Rinnai tankless water heater. VIP came about 2 hours after I called and fixed it. The previous plumber had neglected to add one way valves, had not included a condensation filter and did shoddy soldering. Vince worked until 9pm at night! Highly recommended! Vince worked hard to get things done right. He is passionate about his work and goes above and beyond. 5 stars.

Don M.

We called VIP based on a friends recommendation to fix a malfunctioning valve. Vince's scheduled us to or the next day.
Meanwhile, we had a sewer blockage that caused flooding. Vince and his coworker were able to fix both issues and did an Exxon job.

Ravali M.

Vince is very professional at his work and 24*7 approachable guy for any plumbing issue at your house.

We had an issue with the garbage disposal and pit trap twice.
He was so responsive and prompt to come and solve the issue on the very next day.

He was very patient and took the time to explain us the source of the problem and everything he was doing to fix it.
He answered all my questions and gave some precautionary measures to follow which were really helpful.

He only charged the basic service fee.
He is a very friendly and well natured person with always a smile on his face.

He is the go to person for any plumbing service in our house.

Also, Vince offers a reliable warranty and he stands by it.

It was Christmas season and we noticed in the night time that our pit trap was broken .

He came the very next day and replaced it with a new pipe for free!!

I am very pleased with his service and happy for finding a good plumber. Thank you very much Vince !

Brian Q.

We called Vince to fix a leak in our bathtub. He came the same day and diagnosed the problem with the bathtub and also fixed a problem with our dishwasher - all without charge!

Later, after the part that he needed for our bathtub arrived, he fixed our bathtub quickly and to our satisfaction.

We would strongly recommend Vince and VIP Plumbing!

Mike T.

I came home to a leaking water heater and frantically started calling around to get a quote for a replacement water heater. I sent him a few photos of the situation and he was able to give me a quote for the job. He came the next day and had the water heater installed and working quickly.