Village Plumbing, Air & Electric

★★☆☆☆ 2.4 / 5 (286)
: 10644 W Little York Rd Ste 200, Houston, TX 77041
: (713) 489-6498
: https://villageplumbing.com

Company Overview

Delivering Unmatched Customer Service. This is You!

At Village Plumbing & Air, our mission centers around you. Happy customers are crucial to our future success. Our goal is to make your experience with Village unforgettable. We accomplish this by listening to you and understanding what you need for total home comfort.

We have gathered the best team possible, from our client care specialists who take all calls and arrange appointments that fit your schedule . . . to our trained technicians who arrive on time at your residence . . . we stand ready to tackle all of your plumbing, air conditioning, heating, insulation, and appliance repair requirements.

We’re recognized as Houston’s Cleanest Technicians and we commit our spotless record on the line with every service call. Before our technicians exit your home, they confirm the work area is thoroughly cleaned and all debris is hauled off. We even check in with you to ensure you are completely satisfied.

Delivering outstanding customer service since 1946, because it has always been about you . . . our important customer. Founded in West University, now catering to all of Houston and neighboring regions. Chris Stephens is the Vice President of Operations at Village Plumbing & Air. Chris has over 30+ years and extensive customer service experience in the Houston Metro. He works to refine our daily operations to meet market standards and ensure that our clients receive the finest heating, cooling, and plumbing services in the area.

Business Services

  • Electric inspection
  • HVAC installation or replacement
  • HVAC system repair
  • HVAC system maintenance
  • Plumbing inspection

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Closed

Recommended Customer Reviews

Jessica C.
★★★★★

These folks are incredible. Plumbing emergency this morning with water gushing from various pipes upstairs, through the downstairs ceiling, flooding my floors. Everyone else I called had a four hour wait time. They had someone (Ulises) out within an hour, and he fixed everything, calmly and professionally, for a reasonable price. I will be telling everyone I know. Thank you! :)

Jennifer Y.
★☆☆☆☆

I called because both of my toilets were stopped up and I was not able to clear them with just the plunger. They have been running slow since the holidays and I had been able to keep them working with the plunger, but it did not clear up the problem. The tech came to my home, looked at the problem, checked the outside to make sure water was flowing in the line, used my plunger to 'fix' the problem and 'clear' the line and then tried to sell me on new toilets, re-doing the line and re-seating the toilets to the floor. His recommendations ranged in price from $1,100 to $2,200 dollars. The service to 'clear' the toilet lines was $177 but with my $30 coupon it was $147. On Saturday, the toilet was again not working properly so the issue was definitely not resolved or the lines cleared. I had to call someone else to take care of the issue so I will not be using or recommending Village Plumbing to anyone.

Shubha C.
★☆☆☆☆

We had a terrible experience with this company. They came at short notice, which was nice. But the guy that came was really strange. He didn't say much, we asked him to check on plumbing connections to the washer because we had a major leak. He went up the attic and spent about A minute there and then went to his car. We asked for a quote for a potential repair and we had agreed to pay for the diagnostic fee. He tried to get us to sign an agreement for $460 to run a camera through the plumbing system without telling us anything about it . Didn't say that was what was on their pink slip/ agreement till we looked at it. When we looked at it we said we wanted to think about it and he wouldn't let it go. He pushed us really hard to get it done and was highly unprofessional. When we said we didn't want to do it coz he couldn't tell us it was the actual problem he got more aggressive , we had to politely walk hm to the door to leave and he just kept pushing. We eventually had to open to door and ask him to leave.

Gracie O.
★★★★★

Shawn and his partner reviewed our plumbing issue and quickly found the problem with a line that connects to the city line. Great service and nice people. Thanks

Louise P.
★★★★★

Scott is the most knowledgeable, reliable and trustworthy technician of any kind I have ever had in my home. Cannot say enough good things about him!

April B.
★★★★★

I love Monica and her team. They are the friendliest people and they genuinely care.

Nicholas Z.
★★★★★

Prompt and courteous service. A bit pricey, but negotiable. Would recommend them in a heartbeat!

Eric W.
★★★☆☆

Update: Shortly after I wrote my last review, someone from Village contacted me to apologize and to try to dispatch a plumber to me as soon as they could (Thank you, Yelp!). Unfortunately, the earliest they could send someone out would have been that afternoon, which was too late for the water shut-off.

Since they did seem sincere and genuinely apologetic about what had happened, I decided to give them a second chance, getting another water shut off and appointment scheduled this morning. I got confirmation via a Yelp message that the plumber would be there well before 9AM, and sure enough, he was here well ahead of schedule today.

As for the service itself, Abel was great. He was able to find the problem, a corroded galvanized hot water pipe, fairly quickly and even tried to argue on my behalf that the pipe should be considered a common pipe and complex maintenance's responsibility. No dice, but I appreciated the effort and agreed with the points that he was making. He was then able to replace it with a new PEX pipe and hook up the supply valves.

Price seemed to be on the higher end, but plumbing always tends to be pricey. Abel is the man and deserves a 5/5, but it's annoying still to have had to take a second morning off because nobody showed up the first time.

Saundra H.
★★★★★

We have used Village Plumbing for all our a/C and plumbing needs since we bought out vintage 1926 home 12 years ago. This most recent work done by Scott was excellent as usual. He even crawled under our house to try to fix ductwork. I say try because he literally couldn't crawl over or under the beams under the house. He installed a new thermostat that we supplied, inspected our two units and installed two surge protectors.

We wil continue to call on Village Plumbing for all our service needs.

John D.
★☆☆☆☆

Way too high in pricing. I had a backed up sink and they wanted 291.00 to fix it but they never told me the price before they arrived. It took them 15 minutes to fix the problem.

No parts just labor.

Stay away.

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