Village Plumbing, Air & Electric

Hannah C.

I called village plumbing because I had an issue with my kitchen sink leaking. The plumber told me that I had to replace the entire faucet and that with parts and labor it would come out to 1k. I was shocked by the price when I was unsure what the issue was even after speaking to the plumber. I called another company and asked for a quote over the phone to replace the entire faucet, and they said they could do it for $225. I can't help but feel that the plumber was grossly overcharging me. As a young woman, a lot of handymen feel like they are able to overcharge or take advantage of the fact that I may not be as knowledgeable in this area. Super disappointed in this company and would not recommend.

Kathy Z.

Village Plumbing grossly overcharged my elderly mother who had an emergency burst pipe late at night. $295 just for the late night call and then $800 for a temporary fix to the pipe. Also the guy claimed he didn't have the tools with him in his plumbing van to fix it at the time so he came back the next day yet still charged the $295 late night fee just to turn off her water. Very disappointing. I will never call them again.

Shabbar C.

Had a stuck float valve in the commode. They came to look at it and gave an estimate of nearly $700. I refused to get it done but had to pay the service call charge of $79. They are over rated and way overpriced. Got it done with a local plumbing company for a third of the price.

Morvarid F.

Very angry with them. I called them at 8am and they said they can provide same day service. At 840 I received a call to confirm. I drove out 45 min to my rental property and waited . I called at 1125 , and again at 1245. I was told Gabby will call me back soon. I gave up and left at 330. I received a call at 4 pm and was told I can reschedule. Heck no. So inconsiderate of peoples time.

Jim S.

My company has recommended these folks for years. I was on site for a job were we had hired them for to clear out(hydrojet) a back yard drainage system that had leaves and dirt in it($1100 charge). Before they finished the project they told me that the drainage line was collapsed and they could not clear it, but said they could fix it for $2000.00. After they left, i rented a sewer machine ---pushed it to the point where they said the pipe was collapsed and cleared the blockage out with very little effort. I called their customer service to let them know my disappointment and received NO response. Word of mouth is the cheapest advertising you can get. I have instructed my employees to never recommend you folks again for fear you will take advantage of them.

HJS Monarch Pools Inc. Houston

Tom F.

I had scheduled an A/C tune up and joined their membership plan. I had scheduled the service well in advance. The waited until 2:30pm the day scheduled to inform me they would not be able to make the service call. It is very rude of the. As I made myself available for their technician to fulfill their commitment l. I an cancelling my membership.

Jonathan Q.

SCAM ARTISTS BE ALERT!!!!!

They tell you it's 79 to come out and if they perform service its waived.

HOWEVER

You will be charge over $500 for a 5 minutes easy unclog work (imagine if it's anything else)

Have fun scamming your way $79 at a time until there's no more customers for you to scam.

Best,

Angelica P.

Called on Friday, May 6 at 5:00 pm regarding an issue with our A/C. We bought the membership that Village sells in October 2021 the last time they were out for our A/C. The person that answered the phone automatically wanted to charge me for overtime which I understand, however, this was potentially a warranty issue. We opted to just wait until the next morning. We received a call at 11:00 am from dispatch confirming our Saturday morning appointment. Hours go by and no call. At 4:40 pm I finally call since I know that they close at 5:00 pm. I am informed that dispatch will call me back. I eventually call back again at 4:50 pm and get an apology and that someone would call me back. Luckily, dispatch calls me back just to inform me that our appointment was bumped. The dispatcher starts with as the calls started coming in Saturday morning that there were customers that did not have any cold air and only 1 A/C unit. I immediately interrupt her and tell her that was the case in our house too. No one asked me if we had cold air and considering that this was their 4th trip to our house in the less than 1 year that it would be documented. She began to apologize and tell me that she was upset on how this first day of summer ended up playing out but that we would have to wait until Monday. Absolutely upsetting at the customer service and how our situation was handled.

Oren H.

Jimmie did a fantastic job - he was quick, courteous and knowledgeable. I would definitely use him again for our plumbing needs!

Blake H.

Responsiveness, on time and friendly people are good enough to give them three stars but they are way overpriced. They will also try every fear tactic in the book to up charge you thousands of dollars for services you don't really need. They do an good job quality wise but much better values out there with as good or better quality.