Villa Plumbing

Julie K.

Unhappy with the service- my home warranty company sent them out to fix a toilet. They charged me to clean out the crawl space which was not even cleared out. They also required multiple trips for simple fixes. Do not recommend.

Aditya B.

Had to give 1 star as I could not go any lower. Unable to fix a simple plumbing issue.

Jenn D.

Had to use this service because of my home warranty. What a nightmare. Too lazy to fix the real problem. Does not respond to any after hour calls. Richard was the ""expert"" plumber available and could not snake the clog. He has caused me all sorts of problems with my home warranty coverage. Called Tony's Plumbing out the next day. He snaked the clog, was really nice, efficient and have had not problems since. I had to pay out of pocket but I will NEVER EVER use Villa Plumbing ever again.

Sharana M.

They don't deserve any stars. Every time they come to my house to diagnose & fix a problem, they haven't done a squat. This is one of the worst service ever. If your warranty company tries to send them, write in the request not to send the.

Pathetic service....

JJ L.

AVOID VILLA PLUMBING AT ALL COST!

The owner of this company AJ stole over $3,000 from me and my family by asking us to pay up front for a plumbing job he never finished. They showed up, did one day of work, and never returned. Then they never answered the phone again, never returned a message...just vanished.

Nightmare!

Ginabobeeena W.

LAMEST SERVICE EVER!

We have a home warranty plan, who we called to schedule an appointment for repair of our water heater on a Monday, they sent Villa Plumbing. Richard from Villa Plumbing arrived that Friday afternoon, he told us that it was not an ""emergency"" and he wouldn't be able to do the necessary repairs/replacements needed until the following week. Richard returned the following Tuesday and replaced our water heater. YAY!

Wednesday night we no longer had hot water, and called Villa's Plumbing Thursday morning. They would send the repair guy out on Friday.

Friday LATE afternoon, a different repair guy shows up, seems like he's very interested in getting his weekend started, and hardly says 2 words to me. He finally tells me that it's a manufacture problem with the tank, but he's crossed the wires and was able to get the pilot lit.

I quickly forget how irritated I was at his lackadaisical work ethic, as I realized I can take a nice, warm shower... ahhhh

Sunday night - no hot water!!! We call first thing Monday morning, and the earliest appointment is WEDNESDAY!!???!?!? Are you freaking kidding me??? We try to explain that this is an ongoing problem and we should have some sort of priority since they've already been to our house 3 times... my pleas fell on deaf ears.

Wednesday rolls around, and the same guy from Friday shows up, and after looking at the water heater for 15-20 minutes, comes in and says ..... wait for it .... ""it's a manufacturing problem, and they don't have the parts in stock""

Okay, didn't you know that this was a manufacturing problem last Friday... 5 DAYS AGO???? But you didn't think to call and check on parts then, or any of the 5 days between then and now????

Richard finally came this morning (Tuesday) and replaced the pilot light switch wiring, and was super apologetic, explaining some of the obstacles he faces working with his crew. He was the only person who ever seemed like he knew what he was doing, or even cared about our situation -- no hot... or even warm water for TWO WEEKS!!!! So, thank you Richard, you're a saint. I would strangle my co-workers if I were you!

Bottom line: STEAR CLEAR of this place, they are beyond L-A-M-E!!!!!!!! BUT... if your home warranty uses this place, and you can't get them to use another place... ASK FOR RICHARD!!!!

Brian M.

Awful. My nightmare started when a hot water circulation pump was giving me trouble. It took a week to get an appointment for a repair man to come out to the house -- when he did I was shocked that he only spend about 5 minutes (5-10 seconds looking at the pump and 4 minutes writing up the bill). Ok, whatever -- he said he needed to order a new pump. I reminded him I wanted one with all the same features and he said no problem.

Sure enough the pump they ordered didn't have all the same features and the company actually proceeded to tell me my old pump didn't have some of the features I was requesting! So I had to look up the specs myself in order to prove they did (even though some of them were obvious). The customer service lady was strange, unfriendly and sometimes rude.

I really wanted to give this place only one star but felt obligated to add another since he manager made an effort to come to my house. At the end of the day however the company had me feeling taken advantage of and no one likes that!

Janet D.

I have had nothing but great service from Villa Plumbing. They are always quick to contact me after I have called our home warranty service, they arrive when they say they will and their work has been perfect every time. The service people are friendly and very helpful. I would recommend them anytime.

Mat H.

For the love of God, stay away.

These guys are a joke. Don't waste your time - and they will definitely waste it. Unbelievably horrible service. After they screwed around for literally four weeks. I was referred to Scott over at http://www.plumbingamericanow.com/ and they talked to me over the weekend and were out first thing Monday, fixing my issue in 15 minutes.

Keith K.

I sold an ink cartridge from my business to this guy back on 09-28-12. Total $43.29
To this date. JULY 2013 he has not responded to any of my emails, phone calls even dropping in on his place in Hollister. NEVER paid the invoice. I would not deal with this company at all. Do not support him. Plenty of other plumbing company's out there.