Van Allen Plumbing

David F.

They covered a shower valve replacement and a hot water heater replacement through our warranty company and did a hack job with both. Due to the shower floor also needing to be redone at this time, we were unable to use the shower valve they installed until three months after install. When we finally had the chance to use/test it we found that they installed the shower valve with hot and cold on the wrong sides and after turning the water on and then off, it continued to drip. They also stripped the shower valve handle screw on install. You would think they would have tested their own install for quality of work using a bucket to catch the water or something along those lines seeing as how they're supposed to be professional plumbers, but of course no they didn't. Because warranty was now expired they came back out as a ""courtesy"" and fixed the hot and cold being on the wrong sides, but left the drip and the stripped screw. I called back the same week of the second visit to let them know they still hadn't fixed the issue so they could stand by their work and correct it and now they tell me they will charge to fix it at this point. Strange because they never fixed it the first two visits. The hot water heater was a huge hassle as well. They kept delaying the install which took over a week to finally receive. Typically a hot water heater is an emergency replacement, but it was not treated as such with this company. I had to call the front office manager and tell her the warranty company was still waiting to hear from their adjuster and she argued with me for two days about it and finally reached out to their adjuster and found out that he was on vacation which is why he was not responding to the warranty company. They finally installed the water heater with a huge dent in it and they say it's fine and won't replace it either. Very disappointed in this companies unprofessional approach.

Lisa J.

Had a great experience with this company! I had a plumbing emergency, and called a place I have used before, they couldn't get me in till Wednesday. I was sad because I liked them, but water was running out of the faucet and it needed to stop. I called this company as it was next in my Google search. The man on the phone was pleasant and was able to get me in that afternoon! He warned me of the 150.00 per hour charge etc, which was very nice and above board. Two very nice gentlemen arrived within the appointment window and knew immediately what was wrong. They got parts at the Ace Hardware by my house and quickly fixed the problem, in under an hour! 150.00 plus parts. Great work guys!!! You are now my first call.

Danada M.

I contacted Van Allen Plumbing via Yelp and they responded quickly. I wanted to wait till more estimates came in before making a decision. Some plumbers wanted to come out to give me an estimate and charge me $30 if i didn't hire them, even though i sent two pics of the part and the install location. Others quoted me a flat $200 plus parts if needed. Van Allen quoted me $150 an hour. I knew it would be a fast job so i read their Yelp reviews. The reviews looked good but i still wanted to wait till today to decide. They made my decision easy when they texted me this morning. It helped me stop procrastinating and just schedule it. The job was scheduled and they arrived and had my install completed in about 20 minutes. The $150 an hour rate is also their minimum charge. Two men arrived so one could go get towels from the truck while the other worked, saving time AND using their own towels instead of mine, which i liked a lot. They made sure everything was working before they left. I'm very happy with them.

Ron K.

I can't thank Gabriel enough. Appsolutely the best at any thing I have a proplem with.

Larry J.

We wanted a RV sewer out in , they came out the same day to give an estimate and scheduled an appointment to get it done within 3 days . They were very friendly and courteous.

Dan J.

They were great, replaced my water heater, fixed some sink leaks and were kind, helpful and knowledgeable also did the job right, money well spent thanks!

Methinee A.

We have used Van Allen twice. If there's a 10 stars that's what I would give them. Roman is so professional, punctual, and honest. Their price is very fair. He explained the warranty to us right up front. It's such a breath of fresh air to work with a professional like Van Allen plumbing. Thank you again!!

Robin A.

I got an appointment super quick. They had a cancellation and I was seen within a couple hours the same day. Our technician was Joshua. He came to fix the toilet and a leak in the tub.

He was on time and very informative. He has a lot of experience under his belt. The whole thing was a smooth experience. From the booking all the way to the technician, everyone was very nice. I would definitely book again.

Mary G.

Nice workers, sent text when expected to arrive & did arrive. Performed work timely. I'll call them again when I have plumbing issues.

Oz O.

Discovered a leaky garbage disposal late Friday night. My daughter and son-in-law recommended Van Allen Plumbing. Got up Saturday to leave a message hoping someone could come out Monday; fortunately they were working and had someone to my home within 20 minutes! Since I had someone here, I had him reconfigure the garbage disposal and pipes the way it should have been done! Courteous, friendly, efficient & left the area clean! Thank you for a great job Van Allen Plumbing