Valley Plumbing Home Center

Suzan G.

My experience with Valley Plumbing Home Center has been horrible to say the best possible review! They installed new flexible piping at the top of my hot water heater. The plumber that came out had an explosion while he was using the blow torch on the pipes. He wasn't wearing goggles, flew off the platform, landed on the garage floor, and the blow torch rolled under the car. Then after he ""finishes"" the job he puts their company sticker on top of the emergency water heater shutdown instructions. To continue: the job failed on a Saturday night and their 24/7 coverage was bogus!!! The new piping connection failed leaking water, threatening a second garage flood. I had to devise a makeshift water detour system with a plastic jug, garden hose and duct tape to divert the leaking water from the hot water heater out to the driveway. And ""Dave"" who was supposed to call back and check Sunday to see how I was fairing never called!! It's now 2pm. How would he like it to be getting up at 4:30am to see if the system is holding or if you have a second flood!!! No!! Not recommended.

Mary B.

We have used Valley Plumbing for over 20 years. They are honest and reliable. Last week I had a hot water heater problem. When I called for a tech to come out, the schedule was full for 2 days. I knew they are a busy company so I took the appointment and knew we'd be having cold showers for a few days.
To my surprise, they called back within an hour and they had made a tech available to me for that afternoon! I was thrilled that they made that effort for me. The repairman, Mark, was very pleasant and did excellent work. He replaced a valve on the heater rather than telling me I needed a brand new heater, which I had expected.
I can't compare prices with other plumbing companies, because I never call anyone else. They replaced all of my old water pipes ten years ago and they were amazing. The workmen spent two days under my house in that small crawl space that our 1970 house has, and they were cheerful and competent! Great company!

Dan O.

GREAT JOB VALLEY PLUMBING! I finally found a plumber with integrity. Their slogan is Integrity before Profit, and they mean it. This is my fourth plumber over the past few years, and I was tired of being overcharged for very basic plumbing projects. This time we had a bigger project, a leaking drain under the house. It required removing and replacing a section of the drain line in a very tight crawl space. Zach was the technician and HE WAS GREAT! What a nice guy, super helpful, never complained, answered all my questions and got the job done in under the amount of time estimated. I also asked him to replace the cartridge in the shower after, and again he quickly got that project done as well. Our home is older and will require plenty of plumbing work over the next few years, I plan to call on Valley from this point forward. Keep up the great work and you definitely earned your 5 stars today! I plan to refer you to family and friends!

joe m.

Had a really nasty job, working in crawl space, and Valley.. was on time and completed the job in a reasonable amount of time. Area was very dusty and difficult to access, but personnel were very nice about the difficult conditions. I also had them inspect plumbing because other neighbors had issues, but Valley did a very thorough inspection.
Have used them in the past and always satisfied.

Jos P.

Mark is very knowledgeable and I was confident with his replacement of our garbage disposal, faucet, sink, and weak connections.

Natascha T.

Today, Ariana came and replaced our faucet at warp speed. She was extremely professional and competent. We had another plumber in earlier this week who told us replacing the faucet in such a difficult location would be very expensive and advocated for replacing our old vanity, which would mean opening the wall. They, Barnett Plumbing, tried to pressure me into opening the wall right there for $320 to see what is going on. Then they would be able to give me a quote for future work. That pressure put me off and I am glad I went back to Valley Plumbing. Only reason I did not use them right away was because they were so busy.

Ann F.

Called this morning as water was seeping out under the garage cabinet. They managed to work us in their schedule within two hours (THANK YOU!). Mark came out, quickly found the pipe that had detached itself and fixed it.

Could not ask for better service! Mark was very professional and friendly too. Great job.

I am so pleased.

Rich S.

Brian came out to my house to remove a reverse osmosis filter system and did a great job. Showed up on time, removed the old system and hooked everything back without any leaks. Extremely thorough and professional. This is the third or fourth job Valley Plumbing has done for me and it has been the same experience every time.

Larry D.

These guys are great. Very professional. Neat and clean. They know what they are doing, they get the job done, they leave without leaving behind a mess, and their prices are reasonable. We had a toilet that kept stopping up. They came in, unclogged it, and made a few recommendations on how to keep that from happening again. I highly recommend them.

Annette M.

I Scheduled an appointment for a thermalcouple part to be replaced on our water heater. We have been without hot water for about 4 days. I was told that the appointment would be today between 8-12 I even called this morning to confirm the appointment. They confirmed the appointment between 8-13. At 12:30 I called the company to ask when they were coming and all of a sudden they have the appointment scheduled between 12-2? I spoke with the service manager asked what the company policy was for missing a 4 work window. They had none. She Barely apologized and didn't offer any compensation. Not very good customer service very frustrating.