Vail Service

Louis D.

Bath tub was draining slow and air was bubbling up through the toilet bowl when it tried to drain. They came out and snaked the line with a 3/4 in snake and cleared the clog. Came same day. Called before they arrived and didn't take them long. They laid out a tarp on the floor to help contain any mess. Nice.

Steve M.

Best service in Clermont . Always so kind , on time and gets things fixed in a timely manner . I have used Vail since moving to Clermont 11 years ago and they have always done great service would not use anyone else .

M. E. B.

They are really good people. It is a family business and they always accomodate emergencies and do good dependable work. We have had plumbing work and AC work done which they also do. They are prompt and back up their work...which is rare these days. I trust them and know when they fix stuff it stays fixed.

Fernanda D.

We had a water pipe break in the wall. Called Ronald L Vail plumbing because they advertised as 24/7. There was no answer, but we did receive a recording indicating they would back to us. After a long wait and no response from Vail plumbing, we called another plumber. The other plumber responded immediately and repaired our problem. If I could rate this company with a negative star,I would. Good luck to anyone that uses them for a plumbing emergency.

Jan T.

Great job from a great company. Mark cane in, assessed the problem and gave me my options. He got the job done, didn't leave a mess and was very professional. They'll be taking care of all my AC and plumbing issues.

Sri R.

Really great service and responded immediately on the weekend during near 100 degree heat without price gouging. My service technician, Jason, was professional and courteous. I will use them not only for my regular maintenance but for any hvac/plumbing requirements in the future.

Tina C.

With a plumbing company come in to install our toilet and afterwards the toilet would rock when you sat on it. They would not come back to fix the problem. I called Vail plumbing. They responded promptly and the plumber that came to our house was extremely polite, professional, and did an excellent job. We also found the price was reasonable. I will definitely use them in the future them in the future

Sandy C.

Did business with Vail plumbing this morning. I was greeted with Mr Mark & Mr Jed . Both professional. Both knowledgeable. My situation was solved . And I'm a happy camper!!! Thank You Kathy for sending me the best .

Holly D.

Vail Plumbing has awesome customer service from the first phone contact all the way to the time that they arrive to when the job is completed. They have repaired water faucets in our showers and replaced and repaired all three water faucets on the outside of our home and most recently replaced our water heater and through each interaction they have always shown and provided the highest of professionalism and for that reason I am writing this review. If anyone is looking for a plumber or an A/C repair company then you really do not need to waste your time looking any further, just call Vail Plumbing and I am sure that you will be glad that you contacted them to have your plumbing or A/C problem resolved.

Kelly K.

Buyer beware! Unfortunately, that are taking advantage of the current situation and over charging for their service. I've used them for years but no more. Charged me over $1000 for a $400 pump and then used all my old parts and then charged me another $500 for a couple of hours of work. I was told I would get a detailed receipt, nope. I was also told that someone would call me, nope. Make sure you ask for a detailed quote before doing anything with them. They will rip you off.