Vail Service

Dick K.

We used Robert Vail on 2 occasions. Great quick service. Technician knew exactly how to fix the issues and did so quickly. Highly recommend!!!

Kevin B.

We had a water pipe break in the wall. Called Ronald L Vail plumbing because they advertised as 24/7. There was no answer, but we did receive a recording indicating they would back to us. After a long wait and no response from Vail plumbing, we called another plumber. The other plumber responded immediately and repaired our problem. If I could rate this company with a negative star,I would. Good luck to anyone that uses them for a plumbing emergency.

Mary M.

Vail Plumbing has awesome customer service from the first phone contact all the way to the time that they arrive to when the job is completed. They have repaired water faucets in our showers and replaced and repaired all three water faucets on the outside of our home and most recently replaced our water heater and through each interaction they have always shown and provided the highest of professionalism and for that reason I am writing this review. If anyone is looking for a plumber or an A/C repair company then you really do not need to waste your time looking any further, just call Vail Plumbing and I am sure that you will be glad that you contacted them to have your plumbing or A/C problem resolved.

Wt K.

At least they have very good customer service. I called several only her very polite. I am not a plumbing guy or construction profession. I can not explain well, but only she is very nice to me. I told her I don't know how to explain, she asked me to send picture. I told her you can send a technician to come, if the price is reasonable I will let you do it, if not I will pay to an inspection fee. Any way, she is the best I the whole clermont what I think. Don't go to the rude guy, you didn't get fix but get angrier. Thanks!

Darla J.

They are really good people. It is a family business and they always accomodate emergencies and do good dependable work. We have had plumbing work and AC work done which they also do. They are prompt and back up their work...which is rare these days. I trust them and know when they fix stuff it stays fixed.

Tampa Z.

Buyer beware! Unfortunately, that are taking advantage of the current situation and over charging for their service. I've used them for years but no more. Charged me over $1000 for a $400 pump and then used all my old parts and then charged me another $500 for a couple of hours of work. I was told I would get a detailed receipt, nope. I was also told that someone would call me, nope. Make sure you ask for a detailed quote before doing anything with them. They will rip you off.

Barbara W.

Did business with Vail plumbing this morning. I was greeted with Mr Mark & Mr Jed . Both professional. Both knowledgeable. My situation was solved . And I'm a happy camper!!! Thank You Kathy for sending me the best .

Danila D.

Bath tub was draining slow and air was bubbling up through the toilet bowl when it tried to drain. They came out and snaked the line with a 3/4 in snake and cleared the clog. Came same day. Called before they arrived and didn't take them long. They laid out a tarp on the floor to help contain any mess. Nice.

Nicolas S.

Best service in Clermont . Always so kind , on time and gets things fixed in a timely manner . I have used Vail since moving to Clermont 11 years ago and they have always done great service would not use anyone else .

Johan S.

Great job from a great company. Mark cane in, assessed the problem and gave me my options. He got the job done, didn't leave a mess and was very professional. They'll be taking care of all my AC and plumbing issues.