USA Bath California Remodeling - West Sacramento

Jenny H.

DO NOT USE THESE PEOPLE!!!! Would give NO stars if possible.
Expensive, NO CUSTOMER SERVICE, and super slow (maybe Covid, slow shipping, BUT, 7 months seems ridiculous).
Left a mess, minimal clean up.
Extremely disappointed with their communication(none).

Felix O.

USA Bath remodeled our bathrooms 5 years ago and we have been extremely happy with the work performed. Our upstairs bathroom is a unique shape due to our having a barn style home. Thier installer Phil installed nothing short of a work of art to make the shower work. The biggest test of any installation is the warranty and ours was 5 years. We had some cracks appear in the tub just prior to 5 years and they replaced the tub and wall panels no questions asked. We even had Phil the original intaller do the work. It speaks for itself that he is still with the company. We are thinking of some additional work in the downstairs bathroom and I am planning on using them again.

Victoria B.

My tub to shower remodel was fantastic. From the very start of selecting materials, keeping me updated for material status, it was an easy, enjoyable experience. Then comes install time. Isael did the job alone. He very much respected my home, was polite and friendly, and best of all he did an excellent job. I cant be happier with the result. See for yourself below.

Dona D.

USA Baths has a great ad on TV but there's no way it can be done in 2 days.Financing was good although a disorganized bank.Scheduling for install was difficult and I started in February and install was done end of July.Bathroom does look fabulous now that its done.Installer Anthony was great but it was a 2 person job with a 1934 over 100 lb tub to be removed .Got managers involved to get it done.Dylan,manager jumped in to help & finish. Hated to even put up a shower curtain, its so beautuful.Stay on top of USA baths.Was way less than two other bids!! Was a total tub/shower... walls do over!! Thrilled its done!!

Patricia Y.

Philip remodeled our guest bathroom in two days! Love the end results! He was timely and professional! Would definitely use this company again! Thank you!

John T.

Overall slow to schedule and complete work, but installation was OK. Difficult to impossible to get post installation work done. Contractor cannot commit and keep appointments.

Carol W.

They only received 1 star because I needed to give them a star to post otherwise they would not have received a star.

Scheduled appointment for an estimate for bath remodel. I received a call the day before they had to reschedule due to the person coming out had an emergency dentist appointment. Next available appointment was 2 weeks later. Then the day before the next appointment I received a call they needed to reschedule due to bosses coming in for a meeting and needed everyone there. I asked if the bosses were ok with cancel appointments and losing business. I was told yes they were okay with it. So, I told them I would give my business to another company. I guess this company is so big and has so much business they are willing to lose other business......or is it they did not want to drive from Sacramento to Patterson???? Maybe they should not be advertising in Home Depot stores out of their area if they are not willing to drive. Carol

David R.

Thanks to Vincent for an excellent job. From start to finish very professional. Made sure everything was right before he finished.
Can't wait til he comes to do the other shower.

Claudine L.

We absolutely LOVE our new shower. I am so glad we went with USA Bath. The process was wonderful, the customer service was great, and the final product is beyond amazing! We could not be happier! Thank you USA bath!

Veronica M.

USA Bath installer, Dylan Stout, worked on my bathroom remodel. He provided great customer service, punctual and cleaned up each day. Very impressed with his quality of work and attention to detail. I'm happy with the entire remodel, especially the shower, it's awesome!! GREAT job, Dylan!!
Thank You for all your hard work!

Pleased customer, Veronica M.