Urban Plumbing Service

Company Overview

Yelp is untruthful and misrepresenting details on my small business profile.

Yelp has taken it upon themselves to erase the details I provided regarding their misleading information. Additionally, they have numerous complaints with the BBB for what many consider to be unethical practices. By checking the BBB website for Yelp, you will see a warning stating, ""There is an alert for this business!"" 531 addressed in the last year"" and ""Complaints focus on business owners concerned that their positive reviews are being suppressed while negative reviews persist, which may mislead consumers about their business."" Some complaints also involve business owners claiming that there are false or misleading reviews on their Yelp profile and that Yelp refuses to remove them.

Yelp will not take down my company profile. They do not present ALL of my reviews and refuse to take down the false review that was given. Still, they changed my business information to remove THIS fact.

Yelp indicates that my business has only ONE review. That is incorrect. I truly have 11 reviews, 10 of which are rated 5 stars. Yelp has decided to show just the ONE negative review, which is misleading and false.