Urban Plumbing Service

Company Overview

Yelp is not honest and is altering information related to my business account.

Yelp has taken it upon themselves to erase the details I provided regarding their misleading information. Moreover, they have a significant number of BBB complaints for what is perceived as dishonest tactics. By checking the BBB website for Yelp, you will see a warning stating, ""There is an alert for this business!"" 531 closed in the last 12 months"" and ""Complaints involve business owners worried that their positive reviews are being filtered while negative reviews remain, possibly giving consumers a distorted view of their business. Some complaints also involve business owners claiming that there are false or misleading reviews on their Yelp profile and that Yelp refuses to remove them.

Yelp is unwilling to delete my business account. They do not present ALL of my reviews and refuse to take down the false review that was given. Still, they changed my business information to remove THIS fact.

Yelp claims my company has a single review. This is false. I actually have 11 reviews, 10 of which are 5-star ratings. Yelp has chosen to display only the ONE negative review, which is both inaccurate and untrue.