Urban Plumbing Service

Company Overview

Yelp is misleading and distorting facts about my local business account.

Yelp has decided to remove the content I posted concerning their inaccurate information. Additionally, they have numerous complaints with the BBB for what many consider to be unethical practices. If you look up Yelp on the BBB website, you will encounter a message that says, ""There is an alert for this business!"" 531 resolved in the past year"" and ""Complaints relate to business owners who fear their positive reviews are being hidden while negative ones stay visible, potentially misleading consumers about their business. Some complaints include business owners alleging that there are inaccurate or false reviews on their Yelp page and that Yelp will not take them down.

Yelp is unwilling to delete my business account. They do not present ALL of my reviews and refuse to take down the false review that was given. Still, they changed my business information to remove THIS fact.

Yelp shows my company as having just ONE review. This is not accurate. In reality, I have 11 reviews, with 10 being 5-star ratings. Yelp has opted to highlight only the ONE negative review, which is incorrect and untrue.