Universal Plumbing
Company Overview
Universal Plumbing is the leading plumbing service in Augusta, GA and the surrounding CSRA. With a focus on quick and fair customer service, we promise to handle your plumbing needs promptly and for a price agreed upon beforehand. You can expect upfront pricing with our flat-rate system, eliminating any unexpected costs. You won’t encounter any hidden charges!
Each of our service vehicles is stocked with the necessary tools for a wide range of installations and repairs. We offer comprehensive plumbing services from A to Z across the entire CSRA and proudly hold an A+ rating with the Better Business Bureau.
Established in 1985 by Larry Jones, we have become the largest plumbing service in the Augusta, GA area. We are a family-run business dedicated to providing speedy service, excellent quality, and fair rates. Our team members have been with us for many years and are highly trained professionals.
With one truck and a vision, Larry founded Universal Plumbing in 1985. It has expanded to become the largest plumbing company in the CSRA. He has devoted much of his life to service and actively participates in numerous community programs.
Business Services
- Bathtub installation
- Bathtub repair
- Drain installation
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal repair
- Gas line installation
- Gas line repair
- Hot water recirculation pump installation
- Hot water recirculation pump repair
- Hydro-jetting
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Shower installation
- Shower repair
- Sink installation
- Sink repair
- Sump pump installation
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
Mon: | 8:00 AM - 5:00 PM |
Tue: | 8:00 AM - 5:00 PM |
Wed: | 8:00 AM - 5:00 PM |
Thu: | 8:00 AM - 5:00 PM |
Fri: | 8:00 AM - 5:00 PM |
Sat: | Closed |
Sun: | Closed |
Recommended Customer Reviews

timely and thorough. very pleasant staff. Highly recommend for urgent and routine work.

**Review for Universal Plumbing** I recently had the misfortune of hiring Universal Plumbing, and I can honestly say it was one of the worst experiences I've ever had. I had a simple plumbing issue, and they quoted me almost double what other local companies were charging, and their service was subpar at best! I naively thought their high prices might justify exceptional service, but boy, was I wrong. Not only did they fail to fix the issue properly, but I ended up having to call another plumber to finish what they started--resulting in yet another cost to me! Their customer service was equally disappointing; my concerns were met with indifference. It felt like they were just trying to brush me off rather than take responsibility for their shoddy work. I strongly recommend avoiding this company. They may promise the universe, but all you'll get is a black hole in your wallet and a plumbing problem that remains unresolved. Save yourself the headache and find a company that values its customers and provides honest work.

Grossly overpriced! Also a substantial wait for service so, no thanks. Had prices been more reasonable, I might not have given them one star...in fact, hire them.

Great job, very professional. On time, and the price was fair. Appreciate the cleaning and covered shoes.

James was fantastic! I highly recommend him, 15/10! He was extremely knowledgeable, explained everything along the way and made sure I understood what was going on, he was transparent, and really funny! Thank you, James!

I highly recommend Universal Plumbing to anyone needing plumbing service! The appt. was made in a timely matter with a time frame. Bryon and helper were right on time. They went above and beyond with the installation of my new hot water heater! They were professional and polite. They didn't leave until every thing was picked up and floor clean. Great job!!

James W came during the appointed time. He fixed a leak in our Water main quickly the first time. He was professional and easy to deal with. His fees were very fair. I can highly recommend him.

They require $85 for the plumber to come to your home. This goes towards the cost if you accept the quote and similarly is lost if you don't. Either way don't waste your time explaining the job to them because you'll feel silly wasting your time doing so when they explain someone still needs to come out there.

The plumber who arrived to repair the toilet was not very friendly. He had a bad attitude and it seemed like he wasn't too concerned about addressing my issues. Also the fee for the work done was very expensive. I'm not impressed with the company at all.

if you have a baby job call them, but if you have man's job don't call. After many discussion with two experienced technicians they were unable to resolve plumbing problem to heat the water. They promised to come back but they never did even after calling the office to follow up. very good people but they are not looking for investigative tasks.