Universal Plumbing
Company Overview
Universal Plumbing is the leading plumbing service in Augusta, GA and the surrounding CSRA. With a focus on quick and fair customer service, we promise to handle your plumbing needs promptly and for a price agreed upon beforehand. We utilize a flat-rate pricing model for all our services, so you’ll know the cost before we start. No hidden fees here!
Our service vehicles are fully equipped for most new installations and repairs. Our plumbing services cover everything from A to Z for the entire CSRA, and we are proud to have an A+ rating with the Better Business Bureau.
Established in 1985 by Larry Jones, we have become the largest plumbing service in the Augusta, GA area. We are a family-run business dedicated to providing speedy service, excellent quality, and fair rates. Our team members have been with us for many years and are highly trained professionals.
Larry started Universal Plumbing with a single truck and a vision in 1985. Today, it stands as the largest plumbing company in the CSRA. He has committed much of his life to serving the community and engages in many local programs.
Business Services
- Bathtub installation
- Bathtub repair
- Drain installation
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal repair
- Gas line installation
- Gas line repair
- Hot water recirculation pump installation
- Hot water recirculation pump repair
- Hydro-jetting
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Shower installation
- Shower repair
- Sink installation
- Sink repair
- Sump pump installation
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
| Mon: | 8:00 AM - 5:00 PM |
| Tue: | 8:00 AM - 5:00 PM |
| Wed: | 8:00 AM - 5:00 PM |
| Thu: | 8:00 AM - 5:00 PM |
| Fri: | 8:00 AM - 5:00 PM |
| Sat: | Closed |
| Sun: | Closed |
Recommended Customer Reviews
Ginny S.We had plumbing problems and called this company. Mainly we heard their commercial. They were quick to respond. Customer service was very polite when we called. They gave us a time frame and called before coming. They also pre-provided the plumbers name who would be servicing our home and just some info about him like what his hobbies were. Great personal touch and we felt like we already knew him. There is a level of comfort there. The plumber quickly diagnosed what he needed to do when we told him what happened. He came in and quickly resolved our problem. A very nice polite young man who enjoyed his craft and is very knowledgeable. Lastly their price is VERY FAIR. Not expensive and that is also a plus. While we hope never to call them again, if we needed to we will call Universal Plumbing. Give them a try!
Rhoda H.I called universal plumbing to do some work,I was very pleased with the work,Two mild mannered men can out,very polite,efficient, knowledgeable about their trade.I will use this service again. Thanks
The owner Mr. Larry and sister Claudia were extremely professional to my mother Linda Watson at Augusta GA. They are truly the best in the business. Tim, Rodney, Mike and James were friendly and very knowledgeable. This company went above and beyond to make sure my services was done.
Wanda T.I want to give a five star shout-out to Brian Dukes at Universal Plumbing. He came out and gave a no-nonsense estimate for the repairs I needed. I thought it was going to be a simple replace the cartridge to my faucet. Brian investigated the situation and presented me with the root cause of my sink and tub faucet leaks - it was the pressure relief valve. He provide me with an estimate and completed the work with detailed precision and professionalism. Thanks Brian!
Byron and Ejay came out and did a fantastic job helping us with our water pressure. They were quick and very very kind. I appreciated how they kept me updated on the work and explained what was what to me. They were respectful of my home and really made sure I was comfortable with the work they were doing. They've earned universal plumbing a customer for life!
We have used Universal Plumbing and they were professional and thorough. We worked with Keoante and he was kind and answered all of my questions. I will definitely call for any future plumbing concerns.
Bob D.We are so pleased with Universal Plumbing! We had an after-hours emergency and the plumber arrived on-time and provided excellent service. Our plumber, David, was very professional and courteous, very knowledgeable and he went right to work solving the problem. Universal Plumbing quoted flat rate fees to us upfront and the work cost exactly as quoted. Truly a great company!
Disappointed in service provided for the price charged. Faucet still leaked after their attempt to repair & they left water supply off once they finished. I would not recommend this company as I had to repair the faucets myself.
Kristi S.I can say this was one experience where I didn't mind paying money for a difficult job. Universal Plumbing have very respectful and courteous staff. I don't have the words to explain on how superb they are with handling business. They are fast workers and they also clean up any mess. Thanks Universal Plumbing you will be on our advertising board.
Excellent and professional customer service. Quick to reply and respond to the issue. Very honest and great to work with employees! So happy to have found a great plumbing company. Highly recommend. Thank you!

























