True Plumbers & AC

★★★☆☆ 3.1 / 5 (24)
Emergency Call


: 4000 N Frontage Rd, Plant City, FL 33565
: (863) 667-6364
: http://www.trueplumbers.com

Company Overview

True Plumbing and AC is a reliable plumbing and HVAC company with 4 locations in Central Florida; Wesley Chapel area, Plant City, Lakeland area, and Auburndale and Winter Haven. We are dedicated to providing residential clients and business owners with professional plumbing and AC assistance at all hours.

Our expert plumbing teams are specialists in all aspects of plumbing, whether it’s new setups, routine maintenance, troubleshooting, upgrades, or restoration. These services include drain unclogging, locating leaks, repairing slab leaks, clearing stoppages, sewer repair, pipe replacement, and regular service. Our goal is to guarantee your plumbing systems operate like brand new, ultimately improving the efficiency of your fixtures while cutting energy consumption and monthly utility bills.

Our AC teams are skilled professionals with a wealth of experience in keeping the people of Florida at ease. We provide fixes, replacements, and routine maintenance.

Whatever your requirements, our professionals is equipped to provide urgent help when you need it most. Call us anytime when you face an unforeseen problem with your cooling system or plumbing system.

Our service areas include the Wesley Chapel area, the Lutz area, the Temple Terrace area, Valrico, Zephyrhills, FL, Plant City, FL, Dundee, FL, the Sydney area, the Turkey Creek area, Lakeland, FL, Crystal Lake, FL, Dade City, Polk City, the Gibsonia area, the Bartow area, the Land O' Lakes area, Winter Haven, FL, the Waverly area, Auburndale, FL, Crystal Springs, and surrounding areas.

Business Services

  • Bathtub installation
  • Bathtub repair
  • Drain installation
  • Drain repair
  • Faucet installation
  • Faucet repair
  • Garbage disposal installation
  • Garbage disposal repair
  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • HVAC installation or replacement
  • HVAC system repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Shower installation
  • Shower repair
  • Sink installation
  • Sink repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:12:00 AM - 12:00 AM (Next day)

Recommended Customer Reviews

Zoila V.
★☆☆☆☆

BEWARE. Do not use these people. They ripped me off for $153. Came out and charged $153 for 5 minutes to tell me that I needed a new water heater. They said the 153 would be included in the final bill. NEVER CAME BACK. NEVER HEARD FROM THEM.

Gloria R.
★☆☆☆☆

Honestly we haven't experienced their actual service. I called trying to get an estimate and see when they could come out to replace our kitchen faucet that had broken, spewing water everywhere (until we quickly closed the valves). It's been nearly 48 hours and still no response. We fortunately found another plumber who was able to come and replace the faucet. Won't even bother calling these guys again.

Kellie F.
★☆☆☆☆

Called for a quote, when they called back the man acted like I was bothering him, told me it's a lot of work to install the water heater in my house (mind you it's literally their business to do this, but it sounds like it's too much work) then quoted an outrageous price that included equipment I had already told him I purchased. Then dropped the quote some (not before telling me it's probably not the right thing I had purchased- didn't even ask what kind- just that it's probably not right) and when I asked if that was for the emergency service (this happened over a holiday weekend) he said no it's next week. It's sad that a business that is for this type of situation is acting like it's too much work and didn't even quote emergency service just immediately for next week, that living without water for days is fine. I called another plumber and they quoted half the fee and will be out tomorrow afternoon, now that's how you run a business. I would suggest looking elsewhere before calling true plumbers for a quote, you'll get much friendly and better service and a better price.

Susan G.
★★★★★

True Plumbers provided timely weekend service for an emergency toilet replacement. They were neat and efficient, explained their fees and the needed repairs clearly and worked in a very clean manner leaving nothing for me to do afterwards.

Shirley R.
★★★★★

True Plumbers were outstanding. I had a pipe to burst, flooding my master bath. What a mess. Carey and Brian, with True Plumbers were here within 30 minutes of the call. The ceiling had fallen in, drywall and insulation was everywhere. They removed the wet drywall, cleaned up the insulation, sucked up the water. They installed dehumidifiers, fans, etc. They put a covering over the ceiling that had fallen. The process takes 3 days to dry out. Carey and Brian did an outstanding job. This company has a gold star in customer service. I absolutely would recommend them. I could not be more pleased with the service. I forgot to mention Randall was here within 20 minutes to repair the broken pipe. Once again, outstanding service.6 stars.

Cathy W.
★★★★★

100 stars!!! No joke! I am a newer homeowner and tried to YouTube replacing a bathtub faucet. (Looked simple) well... After cutting the wall and accessing pipes and having waterfalls explode in my laundryroom. I called True Plumbers. Kent responded immediately (like i wasnt even done crying yet) he helped me contain the excitement until he arrived 1 hour later. (Saturday morning no doubt) upon arrival Kent and Chris jumped right into the work all while keeping me calm and repairing the problem. While here Kent and Chris never gave any grief about my animals and actually liked them . The job was done, water was on and life is lovely again. I highly ++++ recommend this company and this team. YALL ROCK!!

Jeri C.
★★★★★

My hot water heater quit working and I had called another company to come out ttyl diagnosis the problem which ended up not being the problem. So after I ordered the recommended part and had it installed the water heater which was not the problem. So I called True Plumbers and Malachi Bollman was so awesome. Diagnosed the problem. Took care of my dog will tank was draining to make sure she couldn't get out of my home. Cut all the lights bank off.. Just went above normal expectations. Never met Malachi in person but he cares about performance and I really think that is a great quality in an employee and I just wanted to make sure y'all are aware he is an asset to the company.

Semi N.
★★★★★

No Lukewarm Service here.... I don't stumble on luck much. I'm the one who drops a quarter into a corner slot machine and the person right behind me does the same and wins the jackpot. That's just me, but it does occasionally happen in life as it did the day after I discovered a major leak under a rug in our spare bedroom. I happened to call True Plumbers, a completely """"random"""" choice after searching the internet for local Plant City plumbers. I knew a leak existed after having saturated three beach towels but really didn't think the ENTIRE process through on how much work would ultimately be entailed to correct the issue (ie. plumber first step, then leak detection, tear up walls, holes bored through our new bathroom vanity...all to remediate the moisture, I understand). My point here - calling True Corp/True Builders was LITERALLY ONE-STOP SHOPPING. I made one call and True Corp did the rest. They immediately coordinated with HydroScout for leak detection (another exceptional company which does water/mold remediation, etc.), their floor staff for the hallway vinyl planking, a carpet company, and they provided us with a truly reasonable quote for entirely new plumbing - which I can proudly say was done last week and it's a LOT more painless than you think...we placed bets with our neighbor the past 12 years on who's copper piping was going to go first...we lost. Actually no, we won because now we don't have to worry about """"the day it happens"""" and I NOW have a terrific plumber to call the next time something happens. And it will happen. If you're on the fence about replacing your plumbing now or later, this might help - our insurance company informed me that sub-flooring pipe leaks aren't covered under insurance, so we would have bared 100% of the expense of this issue. That's all I needed to hear to make the decision. The leak happened 10/10/19 and we MIGHT have our room back in order by 12/24/19. MIGHT. That however, is not anyone's fault but a busy carpet company. I trust and like the company they chose because I used the same for years in a Lakeland hotel I managed. ***** Now for the truly exceptional....despite the slow pace of this process and crappy holiday timing, the staff at True Plumbers are PHENOMENAL. Every single person I've come into contact with have been very service-oriented. I'm familiar with service because I've been in hotel management/hospitality with Hilton and Hyatt for 30 years. I don't know where, or HOW they find caring, kind and conscientious staff so consistently, but they manage to do it (I recruited, hired and trained staff for a new build hotel in Hillsborough and just getting candidates to SHOW UP for the interview was me """"winning""""). From phone etiquette to face-to-face service, IT ALL MATTERS and this team has been a genuine pleasure for me to speak to, meet, and interact with. Some a-MA-zing team standouts in my mind are (my apologies but I don't have many last names) Emily, Malachi, Chad Kiddy, Andrew Ratliff (HydroScout), Mike, Paul, Corey... and my personal heroes on the re-plumbing side, Malachi again (he left our estimate with a kind note not wanting to wake me up while I was napping on the couch), Zack, Edwin, Chris """"Spiderman"""" (because he has the build to contort his body in our frighteningly tight attic) and Kent. Just to illustrate the level of trust I have in this particular plumbing team, I would trust to give them our garage code and enter the house as needed during the job; all with our 3 dogs and cat inside that are our children. That is trust. These guys couldn't have been nicer, more enjoyable to talk to, and just have around our house for two days (and only ONE DAY without water - they made sure to have the job done and water turned on by end of day 2. Day 1 we had water all day while they dropped pipes). Yes, this review may be a long one but I've spent 30 years in the hotel industry witnessing my staff and I getting our asses reamed by unkind travelers for the most mundane of issues. Sadly, those promising to drop positive reviews can, at times, be outnumbered by deplorable irates looking for compensation simply because they know they can. This company deserves the time and attention because they clearly work very hard for it. Thanks for reading.

Shawn C.
★☆☆☆☆

Called and asked for a simple repair of rebuild outside hose bibs. They said sure we will come out and look at it. They come out and wanted to charge $153 per bib. Total of $306. For a hose bib rebuild which consists of simply unscrewing two bolts and replacing a 10 cent washer. No quote was given over the phone, but we were clear in what needed to be accomplished. The second bolt was seized on only reason I did not DIY it. I suggest you look elsewhere. You can tell a company's """"true"""" nature in how they treat a customer with a simple repair. True Plumber's wont need to worry about plumbing that kitchen remodel we have in the near future. Chris was the gentleman's name.

Polly E.
★★★★☆

Overall, the service provider was prompt, professional and performed the service needed well. We needed leak detection due to a high water bill. Although it didn't take much time or effort, it could have been a lot worse. It was an unknown. I had called several companies and all had competitive rates. Other sites show this company with higher ratings. Would hire again mainly due to professionalism and knowledge.

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