True Flow Plumbing

Zakaria M.

Our toilet flooded, even after a couple of failed repairs, so we found these guys who were available for the evening to install a new one we bought. He replaced the wax flanges, and explained what he was doing at every step of the installation. A small piece of tile needed to be removed for the wax ring however this is completely unnoticeable as the tile is covered by the toilet, which sits perfectly flat and stable. We got a reasonable, competitive price as well without any haggling whatsoever (it was even less than the estimate we got over the phone).

Lu L.

Mike was amazing he came he and helped me with my tankless water heater as I am not familiar with it and he answered all my questions and was very polite and not only that he was fast working and very efficient he assured me that if i needed anything else i could reach out to them 24/7 which really helps when you have emergencies late at night i cant thank him enough if i could give them 10 stars i would thank you so much true flow plumbing

Vangie W.

Excellent service, had Miguel come out to work on our bathroom and he showed up on time and did an amazing job. fixed our problem with ease and got the problem taken care of within one visit.

Travis R.

Great service. Guys showed up in time. Price was fair and work done is solid. I will use again. They did a good job cleaning up the work area as well.

Lindsay G.

Rafael was awesome! Thank you for your customer service! Will use this company again for any future needs! Was able to make an appointment quick to fixed my sinks !!

Edwin V.

Once again was havin issues at one of my properties i had mikey and rafa come check it out they gave me a great quote and did the job nice and fast
True flow all the way

Annie H.

We had some flooring work done and needed to reinstall a toilet, etc. Miguel/Mike was personable and nice when we met him for the estimate and he gave a competitive bid. However, once we hired him, he then said he didn't notice something when he came for the estimate and needed to increase the price. He did lower that increase $50 when we raised concerns, but the new price was still quite a bit higher than the original estimate, which impacted our original decision in choosing the company. Sadly, what bothered us the most is the final job wasn't done well. The toilet isn't sitting flat on the floor. It isn't balanced and rocks. We asked him about the gap from toilet to floor and we weren't satisfied with his response (he said tightening more would crack the porcelain and didn't give any other solutions). So now we are in the process of finding someone to fix the issue. More money and time wasted. Also, he tried to sell us a water softening system a few times without us asking about it. Based on another review that said the company wasn't helpful with fixing their Halo after installation, I would be incredibly hesitant to have them install the system in our home. We enjoyed working with Mike but are very disappointed with the work.

Update:
After leaving the original review, Mike reached out to us and offered to improve the experience we had with them. We were able to work out getting a partial refund. We appreciated how Mike reached out to make things better and therefore are increasing the rating.

Rich V.

I would highly recommend using True Flow Plumbing Company. They were eager to serve, straight forward, and professional. I called on a Saturday morning and they arrived that afternoon within the timeframe given. We had an older shower handle neck that leaked from corrosion. Raphael arrived, diagnosed the issue, located the part, and was forthcoming in saying he could not get this unique part at the warehouse until Monday because of their business hours. He followed up on Monday and quickly fixed the shower leak and resolved this issue. Feel free to contact and trust this plumbing company. They did great work!

Andy J.

Miguel came out the very next morning after my call. He took a look at the slow drain and recommended hydro-flush. Snaked it to get us by while we scheduled the flush and then came back and flushed the drain out as promised. Friendly, efficient and as promised.

Patti R.

I had an emergent gas leak issue and True Flow Plumbing was able to come out and assess the issue that same day and the leak was fixed the next day. They were responsive and reliable with their service and kept me well informed.