Tri-County Pumps

Nicole W.

Installed my water softener, what a game changer! Service was top notch from the initial phone call I made down to the installation. I was unaware they offer full plumbing services as well and have them scheduled to come back for some repairs in my bathroom.

Vic V.

Had a rusted and cracked well casing that needed replaced. Responded quickly and replaced/repaired same. Had water analysis done and discovered our water is contaminated. Working now with Tri-County Pumps to correct that issue.
Technicians Raymond and Jake were the guys whom I had the pleasure to work with. Both knowledgeable and professional.
Will do business with TCP in the future if and when needed.

K H.

called the phone number they has listed twice and left message. They called me back the next day which was quicker than i thought they would be, because i wasnt expecting a call back right away as this was not an emergency. They showed up and did the job and got my faucet working again with no leaks. thanks to Kevin and Daytona for doing an outstanding job and helping me out with this, much appreciated.

The T.

Buyer Beware! I was given a quote, of under $600, for a new well to be shocked and the water tested. Upon arriving rep assured us many wells don't need to be shocked (country requires 2 consecutive bacteria free test) and he recommended we test first. So, they tested 2x. 1st was good, and mysteriously the 2nd one wasn't. They shocked the well by having a rep come out, open the well cap & pour solution down the well [no further flushing at all]. They charged $335 for that service. We could have poured Clorox down the well ourselves. Then to make matters worse, the samples they took were sent to Fredericktowne Labs [whom I could have gone directly thru & wish I had]. So, all-in-all, we paid almost $1500 for services that we could have done ourselves and spent 1/3 that amount . Office personnel says one thing and field rep (aka up-sell salesperson) said entirely different thing. I'll admit we should have known better, but we had so much going on trying to build our home that we trusted them. Don't make the same mistake we did.

Zach X C.

I work abroad and my wife and kids were at home when suddenly the water stopped working. We didn't know what to do or who to call. My wife tried talking to electricians and plumbers but none of them could fix it and said it was a well pump issue and they couldn't help. We are new home owners and not familiar with these things so my family went without water for almost 2 weeks until... I randomly Googled ""well pump companies"" and saw that ""Tri County Pumps"" had amazing reviews so I called them. They were the kindest and most understanding company I've ever worked with. They got there exactly when needed and fix everything and had qualified electricians and plumbers onsite while fixing our pump and did everything step by step with us so we could understand. Their entire staff from owners to admin to on-the-job workers were beyond amazing to work with and they made it so easy. Even from 1,000's of miles away. I wish I could give them more stars. God bless you all!!

Ashley N.

Absolutely great company !! I had terribly hard water and a sediment issue, got a quote within a week of inquiring and then had a system installed the week after !! Super fast, very professional and knowledgeable!! Will definitely keep using them for their other services as well. This company is so great in so many areas!!

Nancy M.

I have contacted Tri County Pumps for a number of different plumbing and septic tank services over the years and highly recommend these guys to be hands down the most honest, knowledgeable and experienced team of well pump and septic experts in Maryland. Danny is my go to well pump technician when I have low water pressure in my home and they respond so quickly to get your home functioning back to normal.

Lynn L.

Had Mike come out last year after we were quoted $5000 for a water system from Culligan. He tested our water and said he could get us a system that would take care of our issues for $3000. I guess you get what you pay for. We had it installed in February of 2022. By summer we hadn't noticed any difference. There were still stain marks in the toilet bowls. I called back and they sent someone out to check what the problem could be. He was here 30 minutes and charged us over $300 for the visit. Simply told us we would need every six months instead of annual maintenance. So they expect us to pay over $300 every six months to maintain equipment that we just paid $3000 for. When I called to schedule another appointment because the uv light alarm went off I told them we were still having the same issues. I asked if someone could come out and test our water again to make sure the system was working like it should before I had them do another maintenance visit. After speaking with someone on Friday I was told she would talk with Mike and get him scheduled to come back out. She told me I should hear something back either that day or by Monday. By Tuesday afternoon I still hadn't heard anything so I called back. I spoke with a young woman who was trying to get me scheduled to have Mike come back out to check the water. I asked if he was able to change the uv light while he was here because I wasn't sure how long it would be good since the alarm went off. She put me on hold while she asked her supervisor I assume. The supervisor or manager not sure who she was got on the phone with such a terrible attitude with me. She said I'm not sure what the issue here is we had someone who could have come out to do maintenance last week. When I told her I had spoken with someone on Friday already and hadn't heard back she acted like I was lying about speaking with someone. I'm not sure what benefit that would be to me. I told her we spent $3000 on equipment that we were told would fix our water issues and now we're having to spend $300 every six months for maintenance and we are still having the same problems. I simply wanted someone to retest our water and she spoke to me with so much disrespect. I called Negleys and their prices are so much more reasonable and they were so nice. I'm hoping they can do something to fix our issues otherwise we gave $3000 to Tri County for nothing. I would absolutely not recommend them. Especially if you want to be treated with respect because they definitely do not do that.

Mark S.

Jay and Cody did an incredible job - had a very tricky issue with my septic pump and these guys figured out a way to solve it and get me up and running without tearing the lawn up! Highly recommend and thanks guys!

Dave G.

Excellent work and the guys were very knowledgeable so there's no guessing if the work will solve the issue. We discussed the problems, and they tested a few possible causes for our issue with our water pressure. Kenny and Thomas were spot on diagnosing and fixing the issue we had with our (very) old pump, and even talked me into saving money on the replacement vs. repairs so I was more than happy with the service and the knowledge gained.

Highly recommend Tri-County, and will use them again for sure.
No hesitation.