Tj's Plumbing & Heating

Jamm J.

I was bombarded in my mail with their clean and check furnace specials so I called them to come and clean out my furnace. These two scummy guys showed up. I was actually contemplated whether I should allow them to come into my home. I was stupid and I let them in. My furnace was only 4 years old. The guys puts this scope in my furnace and says we have a problem. They are cracks in the heat exchanger and you are leaking carbon monoxide into your basement and its at a deadly level. He then proceeds to shut my furnace down completely. He took a pipe wrench and was screwing down a bunch of nuts on the pipes. I said what are you doing. He said its his obligation to shut my furnace down and its the law according to National Fuel Gas. They then said they could replace my furnace but it would cost 4000 dollars. I said I don't have that kind of money. They then said well we take payments. I said no. I asked them to leave. I then called National Fuel Gas to see if they could check the Carbon Monoxide level. They came and they told me that had several complaints about TJ's plumbing and heating. They told me there was no carbon monoxide in my basement. Well I was still worried. I called ADT and signed up for a carbon monoxide detector in my basement. They installed it and it had never gone off. The alarm as never sounded. I called Pipeworks in Warren, PA they came out and they said that most of their business was from customers that complained about TJ's Plumbing and Heating. They said there was nothing wrong with my furnace, they put it back on and its worked fine since. So TJ's plumbing and heating is a scam. They are scam artists. They give you a receipt when they are done and I was told by the BBB that when you sign the paper you sign your rights away to complaining to the BBB. They should be ashamed of scamming people.

John R.

By far the worst company a person could use. All about taking your money with extremely poor customer service after your check is cashed. They installed a sewer system (tank, grinder pump, etc) in my home. It was not done to code and after many calls on my part and two years of complaining to them about it not working correctly they finally came out to ""fix it."" it backed up in my upstairs and ruined my first floor ceiling. They offered only to paint it instead of doing it right and tearing out and replacing the soiled insulation and tiles. Or they were generous enough to offer me 100 dollars to do it myself. Of course if I hired them for another job they wouldn't charge me to fix the ceiling. The other job was just a mere 600 dollars. After all this a cheater vent which they installed in an attempt to bandaid the main issue with the sewage line went and filled my downstairs with sewage gasses. They came out again and replaced this but at my cost. Again, if I agreed to fix my ceiling myself they would be kind enough to waive the service fee. Fillany one last note, good luck having a manager get back to you with information. Needless to say it's been months since the backup and my ceiling is still ruined. STAY AWAY FROM THEM.

Robert S.

If there was something like MINUS 5 stars, that's what I would rate this company. Unprofessional, disrespectful, passive-aggressive bullies! They are a total RIP OFF!

I was quoted $250 (holiday rate) an hour, which included their employees coming to my house, with the necessary tools, and working 1 hour. Their labor time was barely an hour. And initially they wanted to charge me $637. I protested this and they took their time to fix it, which took them about 20 minutes. And now they wanted to charge me $540 based on 2 hours work. OUTRAGEOUS!!

I called the company 3 times, and at each time, their story changed. First, they told me $637 was a ""mistake"". Then, they claimed that it included travel money, to which I protested saying that I was quoted $250, which clearly included the travel money. Once they claimed that their employees were at my place for 1 hour and 15 minutes, next time they claimed it was 1 hour and 20 minutes, the third time, they claimed it was 1 hour and 40 minutes. They couldn't put the numbers, nor the story, together to justify their bill, which is unjustifiable anyways. They also had the audacity to tell me that I should be grateful for their service rather than creating a problem.

They will ABUSE your vulnerable moment, charge you an EXORBITANT amount, and BULLY you afterwards. AVOID this company!!!

Barry K.

Very Pleased. They have done plumbing, electrical and heating/ac for us...
very prompt to come when we have called.

Rex R.

Just used them today because we had a water line frozen from the well to under a trailer we were renting out. They couldn't get the line unfrozen and still charged us $425. Said they could dig up the waterline and put deeper to get out of the frostline. Said it would cost between $1500 - $4500 depending on how far they had to replace the waterline. Well I know waterlines is simple 1 1/4"" black pipe and is cheap. Who are these guys?

Tim K.

I called Tjs, for a plumbing issue ! Im from Salamanca . They called, said they were in town, and would stop by ! It was several days now, getting needy. They gave me a 915.00 estimate, and charged me 96.00 for the estimate ! I told them, they should of let me know they were charging, just for stopping. The guy said the bill for the estimate, would go towards the job ! Kinda grimy, for sure, alarm sound ! I asked them to please wait out side for the check. I called local leo...they said better pay them, do to calling them. They were already in town ! I hired Butler Plumming, of Salamanca, for the job. They charged me 75.00, and it took 20mins ! TJS, said it would take four hrs ! These guys are crooks ! Very sophisticated @ hiding costs, etc, taking advantage of elderly. DONT HIRE THEST GUYS !!!!!!

Jack Z.

I would gave negative ratings if I could. We had a boiler leak and our regular plumber wasn't available so we call TJ's. They replaced the expansion tank, that cost us about 900 bucks, then we don't get enough hot water, they came back, found out they screwed up the wiring, fixed that, still don't have enough hot water, we could barely finish shower for two people. They came back, said it was the heating rod in the water tank, replaced that ... Almost another thousand dollars, guess what, we had enough hot water for one person to take shower! They also installed our kitchen faucet... Simple task, they installed the handle backward. Do not use them, they have no idea what they are doing!

Amanda K.

If I could give this company negative stars I would! They are just after your money. They say they fix things when they actually don't and charge you exorbitant prices! It doesn't matter if they are doing plumbing work or heating work...it's the same. They are crooks!

Joby W.

I can't thank Doug from TJ's enough! His patience and determination to fix a nonworking shower (that was installed by HJack's) paid off. After seven months, it is finally working and we are beyond pleased. In addition, he took the time to figure out why the sink was also improperly installed by HJack's and he found an easy fix (when he could have just told us it needs to be torn out and piped in correctly). Thank you to Doug and thank you to TJ's. We will continue to call TJ's for big and small jobs and I recommend them with confidence with this tip - when in doubt, ask questions.

Patrick N.

We have had TJ's Plumbing service our house for two jobs, one was a sewer line fix, and the work was satisfactory. We had them come to check the boiler the following winter and had an issue with the work that we were told we'd need. However the owner did call me later on to apologize about the misunderstanding, so that was appreciated.