Tino's Plumbing & Designer Showroom

Carol L.

One of our pipes burst on Thursday, our contractor recommended Tino's. When we called him on Friday morning, He was able to come out on Friday afternoon and fix the problem one hour. The tree root wrapped around the pipe causing it to burst. Thank you so much for being so responsive.

T B.

Hands down, Tino's is the plumbing company with the greatest level of integrity that I've encountered. They recently came out for drains backing up. It took several visits to solve the problem. While diagnosing the problem they realized a pipe under the house had a sag and crack. Tino's installed this 15 years ago, but they stood by their work, declared the pipe under warranty, fixed it promptly, and for free. They only invoiced me for the 1st plumbing call/clog, even though it took 3-4 visits to find the problem. I HIGHLY RECOMMEND this company for your plumbing needs!!

Crystal J.

Scheduled an appointment for Tino to come out and do an estimate on a leak I have in my ceiling. They gave me a time frame..1-4 so I had to take off work to be here during those hours. He called when he got here but I was in the other room so I missed the call. His voicemail said he was here and he couldn't find my house cause all he saw was even number units..it's condos and there are only 12 (6 on the left are even numbers and 6 on the right are odd) it's not hard to find at all. I called back a few minutes later but he had already left..he didn't even bother to get out of his vehicle and find my front door and he said he couldn't come back cause he was super busy. Very disappointed and will not be calling them back to reschedule.

Paul B.

I have used Tino's plumbing for around 20 years and every one of my neighbors on El Dorado in Santa Cruz also uses Tino's. I love using them because all of their guys are part of the same family, and no matter which cousin or brother I get, the work is always reliable and correct. And the price has always been reasonable too. I have never had any of their work fail and remember my history with them goes back 20 years. These guys are pros and know what they are doing. I have had several remodels as well as hot water heater replacement, toilets replaced, fixtures in my showers and at my kitchen sink have all been done by Tino's. They have also done big jobs like replace the sewer line between my house and the street. So, just about anything and everything over the years has been touched by these guys. George, and Richard are the most common workers that come here but I had George's brother today and again, excellent work and on time. They always communicate with me and always are reliable about appointments. Theresa works the office so I often communicate with her as well and she is always professional and understands what I am requesting and passes the messages on well. Tino's gets my top marks, and I don't give that out lightly... Great job guys!

Jeff B.

I've have used tino's plumbing before for simple sink values replacements and was satisfied with the results and price. But this time I called the office and got a quote on installing a 75gal hot water heater.They quoted $350.00 plus any extra parts. I set up an appointment for the next day and ordered the water heater to be delivered the morning of the install. I'm out of state at the moment and made arrangements for someone to receive the unit and have it set in the laundry room where it was to be installed.I received a call from George an installed a few hours before the install and he said the price was now $650.00 and that they just miss quoted me. He did say he was sorry for the miss quote but a 75 gal water heater was harder to install.
I made the the arrangements to have them do the work based on price. It is a simple install and very little difference in the time and effort to complete the job. It put me I'm a bad position either pay more or find another installer. If you can't trust there quote how can you trust there work.Very Disappointing.

Kath T.

We've used Tino's plumbing multiple times over the years. Almost always it's an emergency with a drain. In November 2014 they found the problem was a cracked pipe under the house causing a leak. They fixed the issue within one hour. I'm writing this review due to the fact we are having slow shower drainage and I called (on a Sunday) to see if they can help. They will have someone here within an hour of my phone call. Tino's workers are always courteous and fix any plumbing issues quickly. They are truly economical and never try to ""up sell"" any extra service. I highly recommend Tino's Plumbing to anyone in the area!

Nick l.

Same experience as one of the other posters...water heater not up to code...used a iron pipe nipple in top of heater and attached a copper flex to it causing electrolysis and lots of water leakage. Even I know better that to do that. Also, that tenant wanted a leak fixed around her toilet and tino changed the whole damn toilet which was a expensive power flush unit and replaced it with a piece of crap.

Reina G.

I had a water heater that needed replacing. Tino's plumbing was prompt but I later found out that the job was not up to code when another plumbing service refused to install a re-circulation system. I called them and they sent the plumber out that afternoon to fix the problems but I had paid a great deal of money for the job and would have had problems down the road if the house was inspected.

Orly L.

Just used Tino's plumbing from Watsonville for the first time, to fix a leak in the main shut off to the house that was CAUSED by my previous plumber "" Blue Lotus water"" I called three plumbers to get estimates for the job,the others came up with a very high estimate, tino's came in less than half, he was prompt,honest and confident, did the job and stopped the leak. I will use this company from now on and highly recommend them.

Tiffany H.

Did not show up for appointment. I gave them directions to my house when I scheduled appointment but nobody showed up. So I called them, and they rescheduled for later in the day. I gave them directions again and still nobody showed up. I sat around the house all day for nothing. Do not waste your time with Tino's, call a plumber who is dependable.