Thousand Oaks Plumbing

Natalie N.

Mark did a great job! He was VERY polite, friendly, and professional. He put booties on his shoes before coming in the house. He was happy to thoroughly answer my questions He took care of the problems quickly, offered answers, and even suggestions to prevent future issues. All on a
Sunday!

Kathy D.

We had a leak into our kitchen from the floor above and had to turn off the water for the whole house. TO Plumbing came the next day and looked at the plumbing above, but they did not find the problem, told us they couldn't get new hardware, left us still without water (no sense of urgency), and quoted $3,200 for the repair. By contrast, our great handyman quickly found the leak, allowing us to turn the house water back on, and the total repair ended up costing $650, using hardware we easily found online. We were not impressed with TO Plumbing.

Tami S.

Mark was our plumber and he was great. On time, clean and he was able to clear on stoppage. Very knowledgeable and didn't try to upsell you on work you didn't need. would definitely use him again.

Tina R.

Amazing service by Mark. Professional, great service and friendly. Cleared my shower and bathroom sink.

R L.

Brian is the best. Had him come out for different issues and he is always so helpful!! He is the best and love TO Plumbing!!

Mag V.

I had called a plumbing company and they misdiagnosed the issue saying it was my A/C, well it wasn't. I called Thousand Oaks Plumbing and not only Randy found the issue immediately, but it was fixed the same day in a short period of time and the best part - no issues after that. They were really nice and explained in detail and showed me where the problem was coming from etc. It was amazing and the price? way better than the company I originally contacted. THANKS Thousand Oaks Plumbing!!!!

Joe F.

I just discovered this company took my elderly parents for $3000.

From what I can see, the only legitimate work they did was a couple of copper pipe welds, two valves, and about 2' of copper pipe, parts not worth more than $50. Work was less than 2-3 hours.

My father and mother are in their 80's and they were distraught after paying $3000 on a leaky sink call. The pipes were clogged up and needed simple cleaning/replacement. They upsold them on BS and charged them for barely any work and materials. There was absolutely no need for a camera on this job, it was a sink clog and then a simple spout replacement. A very small job that should have cost no more than $500 on the high end.

This company is very bad. I might even say the C word. The worse I have ever seen. And I don't want to hear from these people here, unless you refund my parents what you took from them.

I checked their surveillance cameras, and before he drove away this guy was taking pictures of these welds on the spout. Why? It was too simple of a job to be taking vanity pictures. Obviously they are practiced in stealing people's money.

These people are absolutely the worst. I feel like my parents just paid for their Disney World vacation.

My parents are elderly and these people don't care either way! I am beyond pissed off!

Terri S.

I had a problem with my sewer line being blocked. TO plumbing came out and assessed the problem. Tyler was great! He told me that the sewer line would have to be taken out and replaced. Alejandro and another gentleman from Castleworks came and fixed it. They curtained off the area to keep the dust down. Warned me about the loud noise from the drill. They were very efficient and completely cleaned up after it was done. They did a great job! I definitely would recommend all of them. Thank you

Mark B.

Very pleased with the work performed by Andy and Manuel this AM - very nice gentlemen, and they fixed all four of our plumbing issues in a reasonable amount of time. Communicated very clearly and nicely. Recommend using the company - very professional job well done!

Suzanne S.

Stacie at Thousand Oaks plumbing did a great job fixing our plumbing issue. She did a great job explaining what our plumbing issue was and what needed to be done to fix it. I highly recommend Stacie!