The Unstoppers Complete Plumbing

Jim G.

Very unprofessional; after reporting a leak on 5/2 it took them 20 days to report it to the insurance company to have the claim denied, convincing us to incur in over 700 dollars in additional repairs. To date, 5/25 , we still do not have a working shower in the house. Do not use them i know i will not

Eric W.

The Worst company I have ever dealt with, wrong diagnosis, poor work, same problem exists after they leave, .. If you want something done right, if you want your money's worth, skip this company and find one who will stand behind their work.

John S.

I had a serious drain problem in one of my bathrooms. I had tried to snake the drain myself, but was not successful. I called two plumbers who snaked the same drain. The water backed up in the main soil stack after only 30 hours for the first plumber. The second Plumber's job kept the drain open for about one week, but he told me to have a plumber use a camera if the pipe stopped up again. It stopped up again. I called Un-Stoppers and they sent Travis and Bo out with a camera. I have a two story home, so they pulled the upstairs toilet that was having the problem and ran the camera down. To make a long story short, they discovered that my drain pipe under my cement slab had collapsed. It was Orangeburg pipe. They sent two more plumbers, Lee and Mikey, to fix my problem. They removed the concrete, took out the old, collapsed pipe, and replaced with new pipe. They were absolutely excellent in starting and completing this huge project. I am thankful that I found an honest Plumbing company that knows what they are doing. Also, their repair bill was reasonable and well worth the finished product. I will hire this company again if I need a plumber in the future. I highly recommend this company.

Bill F.

I had the Unstoppers accouple of days. They were efficient and friendly. Shane explained everything so I understood. He needed parts and got them in record time. They were there when they said and on time. He had to move some furniture and put it back. My tub fixtures required more detail and work. Shane was right on it. He cleaned up his mess and was friendly and so polite. That was a blessing in disguised. I am lucky I called them, all my bathroom fixtures and toliet look good and WORK. Thank you Unstoppers & Frank..Bunny L.

Angela D.

The unstoppers proved to be both unreliable and unethical. They were scheduled to come out on a Friday and simply said """"sorry, we'll be out next week."""" Of greater concern was the work they did. They came to my home to fix a hot water heater (check for a leak). They determined that there was no leak. BUT, after they left, there was no hot water. While they were there, they made several changes / adjustments to the unit. When I called them, they lied, saying that they never touched the unit. They simply refused to come back to fix what they broke. Do yourself a favor: Find another plumber!!!

Steve R.

We had two leaks and they were fixed quickly. The charges were fair and the repairman was very nice. Thank you very much.

Caroline M.

Showed up on a home warranty call, took the service fee, denied the claim, left a really high quote for service and left. Totally worthless - wouldn't recommend this company...seems to be a trend from the other reviews.

Emma C.

the worst ever , they told me they would come out to see what is up , for $80 I have a thy showed up, he told me he was to big to under the house to see what was going on, then they told me they would be back with some one who could fit ,iam 240 lbs I fit under there ,they never showed back up, every time I called they were rude ,so they show up take your money and never come back,

David A.

These guys are really only good for unplugging a drain or replacing a simple fixture. I would not use nor recommend this company for any serious plumbing issue. I had to go through this company because of the Home Warranty on my 111yr old Home. Most of the shame falls on the Home Warranty Company but their response is poor as well. I had two service calls that were made. The first was for a clogged drain in my first floor bathroom. It took 2 days for them to call and schedule and another for them to arrive. Originally, they were not going to auger the drain because a """"clean out was not accessible above grade."""" My response was to remove the toilet & reset it myself after the call. Even then the tech, name redacted, balked. I gave him an extra $20 because he was going to leave prior to that & I need the bathroom back in operation after being down for 4 days. C for Unstoppers & F for American Home Shield. Second call was about two months later. Again, my home is 111yrs old & plumbing was mostly original. This time it took a three days to schedule 4 days for them to come out. Leaving me with 1/2 of the bathrooms in my house out of service. The main waste riser for the second & third floor bathrooms failed catastrophically. Initially the Tech did not see the problem. I had to show him. Bear in mind this is the head service Tech for the area, Tampa Bay. While I was down stairs he turned on all the faucets in the secondary bath causing the water to pour down the chase and bleed out to my heartwood pine hardwood floors. I had to rush upstairs and shut the water off. When I sternly asked what he was doing he replied """"I need to see where the leak is."""" My response """"I can show you with the flood you just created. The only positive I can add was he was good at getting the Home Warranty claim processed fully but the quote for replacement without demo was 3 times what other companies quoted with full demo/access in their scope. """"F"""" grade for Unstoppers service B admin service, """"D"""" for scheduling and """"C"""" for American Home Shield. Bottom line if you have no choice because of Home Warranty Service then just watch the work they do very carefully or go out of pocket. I definitely would not recommend their company.

Pamela W.

Lynn is outstanding. Plumbing is never cheap, but he helped us make a good decision that was the best use of the money. He could have upsold us and taken us for more, but he didn't. All around a great experience, and I'll use them again if I'm in need of a plumber.