The Rooter Guys

Thomas G.

We called them because we had a water leak. They came out same day and fixed the repair for half of the cost of other plumbers. Great work, great service and great pricing!!!

Marc H.

We were introduced to Ryan through our realtor; this is probably the first time I've left a 5-star review for somebody before they even finished the work: that's how awesome Ryan is.

What makes Ryan so great to work with is not just that he's incredibly knowledgeable and competent at his job -- shouldn't all professionals be? -- it's that he's unbelievably decent and goes out of his way to explain the work he needs to do; he suggests alternative, less expensive options; and he tries not to do work that he could easily teach us to do on our own, just to save us money.

The point is, working with Ryan feels less like working with a company's employee and more like working with a buddy.

But let's cut to the chase: what was the issue here?

Simply put, our entire water system at our new home in EDH was about to blow up; you know, minor detail. Our home's water pressure was a whopping 130psi, nearly double the 70psi recommended maximum.

Long story short, Ryan prioritized getting to our home immediately -- even though my wife and I are out of town -- and successfully repaired our damaged PRV and pipe before catastrophe struck. (It turns out it was just dumb luck it hadn't already failed!)

We also had a leaking kitchen sink pipe; Ryan could have easily gone in the house (we had a lock box) to repair it on the same trip, but he didn't want to get our house all muddy from his repair on the PRV, so instead he decided to go out of his way and return the next day.

Wow.

Net-net, Ryan's work ethic and expertise are second to none, but more than that, he's just an all around swell guy. Can't wait to work with him in the future -- in fact, we've already talked with him about helping us install some new faucets and (Ryan, I forgot to tell you this!) but also a kitchen sink and disposal unit, too); he has absolutely won the respect and trust of my wife and me for all our future plumbing needs.

Thank you Ryan!

Harold M.

I just had one of the best experiences in my life as a customer EVER!!! Yelp only allows me to give these guys 5 stars but I would honestly would give them 10 stars! Marc, the owner contacted me quickly and I told him my situation and within 2 hours he had Ryan out to replace my water heater. When Ryan arrived he told me it would take him an hour to complete the job and he completed the job in about 45 minutes! He made sure everything was working properly, he left everything clean and spotless and he just performed the work to the highest standards I have ever seen! I received the best deal, the best service and the quickest response! I recommend these guys to everyone! They have restored my faith in finding good guys who do good work! Marc is awesome! I can tell that he genuinely wants to help you and he does it at a fair price! I wish nothing but continued success for this guys!

Stephen F.

Excellent service from the Rooter Guys! I called them in the morning and they showed up right when I wanted. They were on time, did quality work and were very friendly and polite. Ryan was the serviceman, thank you.

Tricia M.

My house just sold and inspector was coming today...and dontcha know, my toilet starts leaking. Talked to Rooter Guys at 8:00 am, he had a guy at my house at 9:00, and was all cleaned up by 10!!! Perfect job; and Ryan gets 10 stars for customer service and great attitude. Best experience I've had with a company in quite awhile!
SUPER RESPONSIVE AND FRIENDLY

Jessica S.

Mark and his crew were absolutely wonderful! We have an incredibly difficult plumbing system and he has been a life saver. Always fair and always reliable. Will definately use him again! You can not go wrong here!

Cricket W.

Marc came out and saved us. This place is super fast and friendly. Came out short notice and had us up and running. Will refer all my friend and family. So happy to find you guys. Thanks again

Pamela W.

Marc and his helper did an awesome job finding the problem and fixing it. They were done within an hour.

Elizabeth G.

Horrible service.
The guy who came out flooded my bathroom and the hallway. He made unnecessary holes in my wall and it took 8 hours to fix a leak.
Pretty scary. Don't trust these people. They said they would remedy the situation but never came back or answered and charged way too much and ran.

Heather P.

If you care about the security of your data, stay away from this place. The owner carelessly left his van unlocked and hundreds of customer files were stolen. This included name, address and payment info. The thief dumped everything and I came across the huge pile of garbage while out walking. I carried out what I could and then called the numbers for the company, thinking they'd be happy to get some tools and important data back. They never bothered. It's still out there for the transients to get.