The Right Guys Plumbing

Duc T.

Water heater is rarely going down. But, if it is down, it is hard to find an honest person to repair it for you. Most of the time, the license plumper tries to talk you into replacement the water heater. Not with Right Guys Plumbing, especially, with Mitch.
We had problem with the water heater at one of our rental in Elk Grove. There is no hot water at the house. Tenant put a lot of pressure on landlord to fix it. I called and talked to Mitch. Despite of his busy schedule, Mitch did his best to stop by the house to inspect it. He knew what the problems are and fixed it for us in the same day. Not only he did an excellent job in fixing it. He also took the time to explain to me what was wrong. He also helped us to make sure the water heater is up to code: the unit needs to sit on combustible subsurface (plywood, wood, or plastic drip pan). Absolutely, it can't be placed on metal stand, metal drip plan, drywall or covered stand).
Overall, our experience with Mitch service is perfect. I strongly recommend Right Guys Plumbing.

Steven K.

If you have an issue with a tankless water heater, look no further! My tankless went out on a Friday. After a weekend of cold showers and futile attempts by other plumbers to find a fix, the Right Guys Plumbing brought the right guy! He obviously knew just where and how look to for the problem. When found he fixed it, cleaned the unit and charged just for the small part other plumbers couldn't even tell was the problem.

Happy to make this recommendation as I was having my hot water restored!

Joyce S.

We highly recommend Right Guys Plumbing (and Mitch). He was able to schedule us on very short notice to get our leaking old storage hot water heater replaced. We were thinking about upgrading to a tankless water heater, but weren't sure we'd be able to find an expert given we didn't have a lot of time to shop around. It was obvious after a few minutes discussion that Mitch really knew tankless water heaters inside out, and would do a great job without taking shortcuts we would regret later. He did an excellent job, and we're now enjoying hot showers again!

Ryn E.

My story is a long one, but the short version for this review is that Mitch is wonderful. This is my first review on Yelp and I'm only doing it to share how great Right Guys Plumbing is. Mitch's determination to get to the bottom of my tankless water heater issue was so heartening after three other plumbers looked at it for five seconds and said they couldn't help me because the system wasn't showing an error code. ""Error code"" has become quite the dirty word in my household, because I've learned most ""technicians"" can only find a page in a manual based on an error code and follow instructions. That is not me being mean, that is true experience over a 5 month ordeal and observing, through my fight with the home warranty company and the manufacturer, how much our reliance on computers have stripped us of critical thinking because there's ""supposed to be an error code."" Mitch would not let it rest and spent three days at my house going through every diagnostic process he could think of. He even took the manual home for research and told me I was the weirdest case he'd ever seen. He tried everything he could with little support from the manufacturer, and even though I ended up having to replace it, I felt I was in the best hands with Mitch and he did a great job with the new install. The peace of mind I have taking a shower now cannot be measured! He is truly passionate about doing a high quality job, and took the time to explain how everything works. I even learned a little physics in the process. We parted as friends hoping to never see each other again :) :)

Peter B.

Such a pleasure to work with this company! Fast respond ,fast service,deliver above promise.My water heater was leaking and I have contact them. They respond promptly, gave me fair price and came right away. Now I have my new water heater installed and working already. Great company! Great service!

Robert R.

Another company came out and said the computer in my tankless was just about fried and was no longer manufactured. They suggested replacing the entire unit to the tune of almost $4000. Mitch from the Right Guys Plumbing fixed the unit for $320. He explained everything, great service, and a real professional. Call him first.

Roy Q.

My Noritz tankless was giving me problems & thought it needed replacing. Mitch serviced my unit and did not try to sell me a new one. My unit has worked great since the service. Mitch was professional and answered all my questions / concerns. I will definitely use him again.

Amanda A.

After working a 12hr night shift, I came home to a broken water heater
I contacted The Right Guys Plumbing and they were able to come to my house that afternoon and fixed the water heater before I needed to leave for work that evening! He also found out the part was under warranty and took care of processing that ""paperwork"".
I'm very satisfied with the service provided

Reynaldo E.

Mitch replaced my 13 year old water heater. He showed up on time for the estimate and was knowledgable about water heaters. He replaced my old 30 gallon unit with a 40 gallon Rheem water tank. His price was reasonable and I would recommend him again. He even followed up after the installation to make sure the system was working properly. Go with The Right Guys!

Kurt J.

Extremely happy with Mitch and his customer service, I highly recommend him. Our 13 year old Nortiz tank less hot water heater started moaning loudly and would shut off in mid shower. I called another company that specializes in tank less the when the technician showed up at the house he didn't even open it up to look at it, he told me that they don't make this model anymore and he couldn't even get parts and recommended we get a new one installed at a price of around $3000. When I called Mitch I gave him the model number and explained the problem. He said he was familiar with this model and they still make parts for it and most likely just needed a proper cleaning and servicing. He was able to come over with that day and it took him 90 minutes to clean and service it. Problem solved charge was $175. Thank you Mitch