The plumbing Guys

Ariana E.

Dustin came to do a camera inspection of our sewer pipe. Our plumbing is old and weird and the camera couldn't physically go around all the angles in the pipes under the house, but Dustin kept trying different approaches. He finally said we'd have to dig and create a new sewer clean out. So we'll have that done, but he didn't charge very much for all that work he went to. He was so polite and worked really hard. Thanks Dustin and The Plumbing Guys!

Carolyn M.

Many thanks to Aaron who installed an outdoor faucet to save me dragging hoses around the yard. He was super considerate and did a great job. I would recommend this company to anyone if all their employees are the quality of Aaron.

Aiona B.

I respect people who understand and do plumbing work. It's a tough job, and requires going into people's homes -- even worse, these are people who are upset by something unexpectedly broken, and they have jobs and families to take care of, and may or may not have the time or money to deal with a water emergency.

I can tell The Plumbing Guys also respected us. They came promptly, when they said they would: 9:00 AM. If masks are important to you, the guy even wore a mask -- an N95, which I respect as they are often working in some crappy places (no pun intended) with odd fumes anyway.

And unlike CPI Plumbing (which my husband called first), he understood immediately how to turn off our water main, and even explained to us where the shut off is. I respect that. It's important to know these things in case of emergencies, natural disasters, etc etc.

Unlike, CPI Plumbing (which charged us $75.62 for just coming out there and not doing anything, not even telling us what was wrong, but proposing to make us pay $1300 for the repair. For chrissakes, it was just a worn out cartridge for the shower tub faucet, people! I'm not even a plumber, and I knew what was wrong.) It cost more for CPI's stupid ""dispatch"" than it does for the shower faucet part), The Plumbing Guys HAD the part on their truck and fixed it in less than 30 minutes.

People don't hire plumbers for small talk or deep conversation. That was all the CPI Plumbing guy did, when he came out. He lied about not having parts, asked me how to pronounce my name which I absolutely hate and was completely unnecessary, and even said, ""I'm sorry this happened to you."" Bull feces.

Whereas, The Plumbing Guys just FIXED the problem, so that we could all go back to doing our jobs, unlike CPI Plumbing.

Matt A.

Local plumbers couldn't solve our flooding problem. So I called the plumbing guys, they came out the next day. Their tech Aaron was knowledgeable and professional he fixed my problem quickly and for a reasonable price. I recommend them to everyone!

Steven J.

1 of the things that I like most was the ability to schedule & communicate with them (Shawna) electronically (email) and not have to leave multiple voice mail messages to make arrangements etc. Their tech showed up on time, was EXTREMELY courteous and did an excellent job. AND they ended up charging me less than the quoted price!

James W.

Watch out for extra charges these ""Guys"" add into your bill based upon undisclosed ""flat rate"" charges. They offer a new replacement toilet at a stated price low enough to attract business: $500 installed, plus applicable taxes, including dispatch and arrival to the job. In practice, however, this pricing can be misleading for many installations, when coupled with undisclosed ""flat rate"" charges on frequently necessary but non-included items, whereby the price increases significantly.

While on the job (i.e., after dispatch and arrival in your truck) their plumber swapped out the water stop (under 5 minutes, material cost ~ $15, for a non-advertised flat rate charge of $49) and installed a new flange (under 20 minutes, material cost under $30, for a non-advertised flat rate charge of $199), both materials being typically in stock and on the truck, because, as the plumber indicated, they are very frequently needed. As a result, the installation charge, exclusive of materials, increased $200 for half an hour additional time on the job - thereby roughly doubling the installation charge. Total cost, including tax, was $814 instead of $534.

On inquiry, the owner responded, ""Cheap plumbing isn't good and good plumbing isn't cheap."" I don't disagree, but suggest that good pricing isn't tricky, and tricky pricing isn't good.

Be sure you know in advance the likely cost or normal cost range for your job, and you'll not be surprised by the bill these ""Guys"" present you afterwards.

Holly P.

Had an issue with our overflow pipe on our bathtub and they were able to come out within the week and had our issue fixed quickly. They were professional and took their time making sure the job got done correctly. Would recommend their services to anyone who has any plumbing issues.

Leona B.

Needed ALL the old plumbing removed and all new installed in a 120 yr old house restoration. Everyone else in the area was MUCH more expensive. Gruff but professional, Bill got the job done under budget and on time. I wouldn't use anyone else, and I recommend them whenever asked for a good plumber while at my local hardware store job.

Ms T.

First off after emailing 4 companies over the weekend when our faucet failed and had connections so jammed we couldn't get them loose, I got a response 10 mins later from Shawna at Plumbing Guys with a full quote. We were able to book for the next morning.

The next morning Arron was so prompt he made it 10 mins ahead of the estimated time. He was friendly polite, got the work done quickly, made adjustments as necessary, and even suggested a couple of things that might be handy to have done in the future without making a sales pitch just to be efficient and help us prevent future issues.

Two thumbs up, any plumbing work we have done again , we know who we are going to call.. The Plumbing Guys.

Angela M.

Plumber Guy Bill came to quote us a price to have gas ran under our house from our furnace to our new stove we were wanting to install. He was able to quote and in stall in the same day which was fantastic. Bill was helpful, answered all my questions, and did a great job. The job went smoothly and took less time than Bill had originally thought. He ended up dropping $100 off the price quoted. It was fantastic to get this service that I was paying for the same day it was quoted and at less than what it was quoted. I would definitely call The Plumber Guy again.