The Plumbing Guys

Lilly R.

This company provided me a great price for some much needed work at my house. They replaced a leaking shut off valve and replaced a water spout in the front of my house and even moved it up so I could research it better. They also replaced a sink and faucet in my kitchen.

Brian and Victor were hard working and very professional. I love the changes they accomplished. I would definitely recommend this company and use them again in future projects.

Clare C.

Appreciated the quick turn around as we needed to find someone quick to install a p-trap for a shower pan. The plumbing guys came through in less than 24 hours. Thanks to Brian for the great work.

Lisa W.

Our sink was backed up. We got a quick response using the Yelp form. They had someone at our house the next morning and got our sink working again quickly without any mess.

Bobo N.

Both my scheduled appointments were a no-show. They are unresponsive, didn't even call back to tell me why they didn't show up. I wouldn't feel comfortable getting a service from someone who cannot respect my time/appointments.
From all the comments below, doesn't seem like this is a one off issue with these guys. No show appointments seems to be their thing.

Victor Z.

Update: upgrade from 2-star to 3-star per Aaron S.'s explanation.

I have to say that extra star is for you. Your on-site investigator did very little attempt to give a fair estimate, and even the before-shovel estimate is way higher than an alternative I end-up using.

Anyway. I appreciate your comment. Responding to yelp-review is a good thing and please keep it up!
-----------
Original:

I called in and asked for a quote. The good part is the customer rep Aaron S. did a wonderful job, very responsive. However, the person who went on to gave me the quote, a on-site plumber, gave me a quote of 800 - 1000 dollars for what another company later worked for 200 bucks. In addition, the on-site plumber mention investigation for estimate takes 400-500 bucks, and fixing it takes another 400-500 bucks yet didn't identify much of the problem. In combination, I would gave it a 2 star: I'd rather not use them if I have other option.

Tori C.

No show for our appointment, which was confirmed, leaving me stuck. I have a guest coming tomorrow who can't use the guest room shower.

Chris C.

No show for my appointment. He called after the scheduled appt to reschedule 2 hours later, the he still failed to show up. I cancelled and went with Bailey Plumbing.

Kalvin L.

I called these guys to do some pipe work. I gave them three chances rescheduling as their plumber called in sick. I tried to be understanding but All times were a no show and with the last reschedule, they did not show up or call for another reschedule. I since then called a different plumber who showed up the same day and did the work.

I don't recommend these guys.

Stu E.

Good work when they show up. They replaced my water main a year or so ago - which is why I called them again to hopefully do something that I frankly likely could have done (replace a toilet valve system) - I just didn't have the time to do it. Should have gone that route as I spent waaay more time at home waiting for them to show up or update me on expected times. After 8-10 reschedules I finally just cancelled on them. My advice would be: if calling them ask how busy they are. If they say they're somewhat busy, go elsewhere. If they reschedule on you 1 time, just cancel and get someone else. Very sad to give a meh review to these folks as I said, I liked their past work.

Fired X.

Zero stars. My mom had her mobile home repiped. Switched from pex to copper. Now we get horrible water pressure and when you use more then one faucet or shower it changes the temp. We had them come back out to look at what is going on and they said the guys to did the work did the hole back of the mobile home in the wrong size pipe. They put half inch copper pipe when it was sapossed to be 3/4.
I cant believe these guys messed up like that.
They have horrible customer service skills and no communication skills at all. Worst Plumbing company ever. My mom regrets hiring them and is not happy or comfortable with the work.