The Pink Plumber

Stephen H.

What a waste of time. I needed a tech to install a p-trap on a sink that required about 5"""" of pvc pipe at an angle. The drain from the sink was a few inches offset from the wall drain so i was having a little difficulty with it myself. My original appt was for Monday but they cancelled on me. It almost happened again the next day but they were able to make it later in the day. The man looked for about 4 minutes and gave me a $1,200 ESTIMATE!!!! For about $8.00 worth of pvc and an hour of his time. When I asked why so high, he basically told me he wanted to remove everything and do it all over. TOTAL NONSENSE, TOTAL WASTE OF TIME. Not only did they waste 2 days of my time waiting for them, they insult me with such an outrageous estimate. Even after a follow up phone call from the P.P. after this post, their manager told me he would be able to do the job for $800 because they had to replace pipes that worked perfectly fine in the wall and being that cutting a small hole in drywall is an arduous task, the hefty price tag to replace parts that do not need replacing is justified. This man quote me $400 less WITHOUT EVEN SEEING THE JOB !!! SOUNDS PRETTY TRUSTWORTHY TO ME. I wonder how many other people are taken advantage of by this sleazy plumbing company. Total scam. Save your time and money and call in a real professional. NEVER AGAIN PINK PLUMBER

Charles A.

Outrageously high price for a technician not even a plumber you can hire a licensed individual plumber for the prices they will here to do a toilet install

Nikia B.

If I could rate less than 1 star I would. The customer service is horrible, especially from Tech Surjit Singh. He was unprofessional and very confrontational. The first tech that came out even made a comment concerning how my tenants ethnic background may have contributed to the amount of grease found in the tank....""""blacks have oily hair and skin"""". They completed a septic tank job for me a little over a year a go (over $600) only for the same issue to occur again where now they are claiming it's another issue. I am now being quoted over $9k. What a joke! One of the charges is for a permit that the county has quoted at $170 but Pink Plumber has quoted at $382.95. I will be seeking legal counsel in this matter because they have proven to be untrustworthy and charge for work that should've been completed initially.

C. P.

I called to schedule routine pump of 1500 gallon tank. Told it is $250. Guy came out and was very rude and unprofessional. Dug yard up and said it's going to be $3700 to do maintenance. We had no issues just needed it pumped. Tech argued and yelled at me!! I have never seen such unprofessional business practices. Bait/switch and scam operation.

Doug K.

Came in and gave my wife an estimate to replace a faucet, garage disposal and stop the toilet from a slow running 2500$ Got it all fixed including new disposal and faucet for 650$ These guys are a rip off hiding behind there pink image

Patrice H.

I advise anyone looking for a reliable plumbing company Pink Plumber is not the company. I had an service agent come to my house to give me an estimate for a sewer leak and this guy came in stating that its going to be expensive.This was after he charged me $430.00 for video that he did not take. The service guy took my toilet out ran a suppose to be a video camera down the hole of the toilet and said I have a leak from my bathroom to my living room and that's going to be at least 10,000.00. That day he charged me for that video service and kept telling me you have some great pictures. When he sent me the video the only pictures I had was a picture in my bathroom floor and a picture of hole where the toilet use to sit. I called the office to complain and spoke to someone who did not give me his name and he stated that he agreed with me regarding the pictures and he could send the same guy back or another guy. After getting another estimate and the leak was not were the Pink Plumber guy said, I did not want them in my house. I asked to get a refund or half if my $430.00 back and was told he would give me $100.00 back. Please watch out for this company and I'm going to the BBB on them. Please read reviews!! Really wish I could them a Zero..:

Monica L.

Do NOT hire this company. I called yesterday to make an appointment and they scheduled someone to come out today between 1 and 5, and I got a text confirming the same. I have been waiting here for someone to show up (they also said they would call an hour ahead of time, so I began to suspect a no-show around 4 when I hadn't heard anything). At 5:00, I got a new text saying someone would be out tomorrow between 1 and 5. I called immediately and was told that my appointment had been rescheduled yesterday as soon as I got off the phone making my original appointment. I asked why they didn't call me to let me know, why they rescheduled without my consent, and why they didn't tell me no one would be coming today. No response - she just said they would be coming tomorrow instead. I said no, you are fired, do not bother coming. Worst customer service ever.

Bryan K.

WARNING! Do not use Pink Plumber. Call T&E Certified Plumbers instead. We had an entire home contracted to be plumbed by The Pink Plumber. From the start we should have recognized the issue. Our tech, Josh was the one who gave the quote and was going to be our main contact. Sadly, he didn't really know how to actually re-plumb a home. We had many issues arising in the first week. Pipes being run across ceilings in our lower level, a trench that needed to be dug where it was not included in the quote, values for showers and tubs not bring secured in the walls, kinks in plumbing lines, and numerous other issues. We called to request management come and see the issues. Scott the manager came out twice during the first few weeks. He said he would put another plumber on the job to help. This was PJ. This did help but again we still saw issues. In the end, I, the home owner had to explain what to do to complete the job. When it came time to have fixtures installed, we called to schedule and were told, """"that is an additional cost"""". Even though we had requested a complete re-plumbing job. After contacting three other plumbing services, we were told that if plumbing an entire home, setting fixtures would be included in the quote. I have spoken with Jeff the manager and Tom the regional manager with know resolutions. After paying T&E Certified Plumbers, another company, to come and set our fixtures and plumbing trims, we found that a sump pump Pink Plumber installed was not even vented. We had to tear out brand new walls and have T&E install a vent. We also had to change the hot water hook up Pink Plumber installed to pass inspection. While there we asked T&E to check our main water line and sewer line to and from the house. We had been told by Pink Plumber they were all fine. Well guess what, the sewer line was collapsed in one area and our water line from the street was copper and not in good shape. During our process, we were told a few times by representatives of Pink Plumber, that they didn't do new build or renovation plumbing. I was and am still baffled that they would quote a job, accept monies and then say they didn't do this type of work. If looking for a plumbing company, run, fast, from Pink Plumber. I can definitely recommend T&E Certified Plumbers, the best in town. Each plumber is certified. I guarantee you will not have a certified tech on your job from The Pink Plumber. In the end, Josh was fired for bad quality work and Scott the original manager is know longer with the company.

Sandtrice R.

Our technician Bradley Mounts provided horrible customer service. Upon entering my home he was rude and condescending and completed tests outside of what was requested during the initial phone consultation. Bradley attempted to charge us $1230 worth of work for a running toilet that needed to be had to rebuilt along with various other things he reported needed to be done in order to pad the bill. Please beware of scammers like Bradley who talk down about his receptionist staff in order to trick women into spending more for general plumbing repairs. We definitely will not be utilizing this company again. Customer service is everything.

Coach Knight W.

$300 to install a kitchen faucet $325 to install a garbage disposal It's a bit expensive