The Pink Plumber

C. P.

I called to schedule routine pump of 1500 gallon tank. Told it is $250. Guy came out and was very rude and unprofessional. Dug yard up and said it's going to be $3700 to do maintenance. We had no issues just needed it pumped. Tech argued and yelled at me!! I have never seen such unprofessional business practices. Bait/switch and scam operation.

Doug K.

Came in and gave my wife an estimate to replace a faucet, garage disposal and stop the toilet from a slow running 2500$ Got it all fixed including new disposal and faucet for 650$ These guys are a rip off hiding behind there pink image

Patrice H.

I advise anyone looking for a reliable plumbing company Pink Plumber is not the company. I had an service agent come to my house to give me an estimate for a sewer leak and this guy came in stating that its going to be expensive.This was after he charged me $430.00 for video that he did not take. The service guy took my toilet out ran a suppose to be a video camera down the hole of the toilet and said I have a leak from my bathroom to my living room and that's going to be at least 10,000.00. That day he charged me for that video service and kept telling me you have some great pictures. When he sent me the video the only pictures I had was a picture in my bathroom floor and a picture of hole where the toilet use to sit. I called the office to complain and spoke to someone who did not give me his name and he stated that he agreed with me regarding the pictures and he could send the same guy back or another guy. After getting another estimate and the leak was not were the Pink Plumber guy said, I did not want them in my house. I asked to get a refund or half if my $430.00 back and was told he would give me $100.00 back. Please watch out for this company and I'm going to the BBB on them. Please read reviews!! Really wish I could them a Zero..:

Monica L.

Do NOT hire this company. I called yesterday to make an appointment and they scheduled someone to come out today between 1 and 5, and I got a text confirming the same. I have been waiting here for someone to show up (they also said they would call an hour ahead of time, so I began to suspect a no-show around 4 when I hadn't heard anything). At 5:00, I got a new text saying someone would be out tomorrow between 1 and 5. I called immediately and was told that my appointment had been rescheduled yesterday as soon as I got off the phone making my original appointment. I asked why they didn't call me to let me know, why they rescheduled without my consent, and why they didn't tell me no one would be coming today. No response - she just said they would be coming tomorrow instead. I said no, you are fired, do not bother coming. Worst customer service ever.

Bryan K.

WARNING! Do not use Pink Plumber. Call T&E Certified Plumbers instead. We had an entire home contracted to be plumbed by The Pink Plumber. From the start we should have recognized the issue. Our tech, Josh was the one who gave the quote and was going to be our main contact. Sadly, he didn't really know how to actually re-plumb a home. We had many issues arising in the first week. Pipes being run across ceilings in our lower level, a trench that needed to be dug where it was not included in the quote, values for showers and tubs not bring secured in the walls, kinks in plumbing lines, and numerous other issues. We called to request management come and see the issues. Scott the manager came out twice during the first few weeks. He said he would put another plumber on the job to help. This was PJ. This did help but again we still saw issues. In the end, I, the home owner had to explain what to do to complete the job. When it came time to have fixtures installed, we called to schedule and were told, """"that is an additional cost"""". Even though we had requested a complete re-plumbing job. After contacting three other plumbing services, we were told that if plumbing an entire home, setting fixtures would be included in the quote. I have spoken with Jeff the manager and Tom the regional manager with know resolutions. After paying T&E Certified Plumbers, another company, to come and set our fixtures and plumbing trims, we found that a sump pump Pink Plumber installed was not even vented. We had to tear out brand new walls and have T&E install a vent. We also had to change the hot water hook up Pink Plumber installed to pass inspection. While there we asked T&E to check our main water line and sewer line to and from the house. We had been told by Pink Plumber they were all fine. Well guess what, the sewer line was collapsed in one area and our water line from the street was copper and not in good shape. During our process, we were told a few times by representatives of Pink Plumber, that they didn't do new build or renovation plumbing. I was and am still baffled that they would quote a job, accept monies and then say they didn't do this type of work. If looking for a plumbing company, run, fast, from Pink Plumber. I can definitely recommend T&E Certified Plumbers, the best in town. Each plumber is certified. I guarantee you will not have a certified tech on your job from The Pink Plumber. In the end, Josh was fired for bad quality work and Scott the original manager is know longer with the company.

Sandtrice R.

Our technician Bradley Mounts provided horrible customer service. Upon entering my home he was rude and condescending and completed tests outside of what was requested during the initial phone consultation. Bradley attempted to charge us $1230 worth of work for a running toilet that needed to be had to rebuilt along with various other things he reported needed to be done in order to pad the bill. Please beware of scammers like Bradley who talk down about his receptionist staff in order to trick women into spending more for general plumbing repairs. We definitely will not be utilizing this company again. Customer service is everything.

Coach Knight W.

$300 to install a kitchen faucet $325 to install a garbage disposal It's a bit expensive

Cathy P.

We called Pink Plumber out to clean out our septic tank at which time they had a special going on for $149--with additional charges, of course. They charged us an additonal $200+ because they said the tank was deeper than what the special covered. Then they had to replace a baffle tee which was additional $1800+. And he told us that had to be replaced before he even opened up the septic tank. What? Could he see through the ground that it was bad? From everything I have been able to find on the internet the average cost for the installation of a baffle tee is $300-$500. What a RIPOFF!! We WILL NOT be using them again. And we will tell everyone we know not to use them--that they are CROOKS!

Ruth P.

We had issues with toilets blocking and were able to get The Pink Plumber out the next day. Tim A. was very polite and explained what needed to be done as our tank was full to the top. Our septic system is 30 years old so there needed to be extensive work done but in the end this will keep our system going for many more years. Thanks Tim for all the work you did to help us with our issue. I am also very impressed with your skills backing up that big truck and trailer over our curved driveway and bridge. I will definitely use them again in the future if we run into any more problems.

T J.

This has been an ongoing problem for about a year and I still have no resolution, they offered to fix a problem that they created but I I don't see how this should be my responsibility at all, I am financially damaged and frankly hurt by the previous loyalty I had with this company!! T.Jefferson