The Pink Plumber

Donald F.

DO NOT DO BUSINESS WITH THEM. YOU'VE BEEN WARNED... Pink Plumber is very unprofessional and Pink Plumber is very dishonest. See other reviews that have similar posts. Pink Plumber scheduled an appointment with me on 6/15/2022 for a window between 11 a.m. - 3 p.m. I received a called on 6/16/2022 literally at 12:30 p.m. saying, """"We will have to reschedule you for Monday next week."""" They clearly don't value new customers. I hope my experience will help someone else avoid working with this company. Take your business somewhere else - You've been warned. Do business with Pink Plumber at your own risk.

Ivette C.

Unfortunately, I have needed a plumber several times. I have an old house and it seems to always have a problem. On the upside, I have worked with Michelle on numerous occasions and she is outstanding. I always specifically request her and trust the job will get done. Here are some photos of the jobs she fixed for me.

Caro W.

This review is for Cecil R, who helped out my mother and I in Vinings a few weeks ago (mid April). He had somewhat recently moved from the Chicago area to Atlanta with his family, and was just lovely. He was incredibly personable and professional. At one point, my mother hit her head on a cabinet (ended up not being serious) and he was really concerned and helpful. He was quite dedicated to fixing our issue and my mother and I both really appreciate his efforts. Also great that this company hires veterans, as Cecil served in the Navy. Thanks so much!

James A.

this company is the bigest bate and switch company i've ever seen in my life!! they quote me a price and changed it three times before they even came to my house. They are a very dishonest company. I was told 225 then they got to my house and said it would be 575-600 and never looked in the tank, and my system wasn't clogged! Your technician Cody was very dishonest. But he may be just following protocol! Be careful who you choose because I called around and got dishonest responses from several companies and finnaly found one that did exactly what they said they would do!! Oh.... by the way his assistant never even got out of the truck!

Darrell B.

I scheduled my appointment with a Pink Plumber rep and they scheduled an appointment between 1 pm and 5 pm Monday, May 2, 2022. Despite receiving several text reminders about the appointment, I received a phone call at 3:15 that the tech was """"too busy"""" and would not make it today. Since my scheduled appointment time was 1pm to 5pm and I was supposed to receive a call 1 hr prior they waited until the last minute to tell me that they couldn't come. If a company can't make an appointment I can't trust them to do the work. A phone call earlier today would have been much more professional. Unfortunate

Thajuana P.

Warning! Don't use the Pink Plumber they will try to up charge you. They were at my son's house and tried to take a $159 empty to $3500. They showed up very late. If the house hadn't been in the family would not have found the tank. Then they changed the price to $500 because of the depth. Then couldn't do said it would be $3500 because of a blockage. BUT they could not even do the job because their truck was too full. However when my mother showed up they left without a single word pulling off a piece of the fence in the process.

Reesh B.

Here's a follow up post to a review I posted earlier. Not only did the Pink Plumber not fix my problem, their equipment damaged the patio. I didn't discover this until after the fact. Since my tenants signed the damage waiver I have no recourse other than this review. This damage was done by 'their best technician' who was unable to locate my septic tank. Then they blew off 2 rescheduled visits. After I posted a negative review the service manager begged me for another opportunity. Sorry Charlie, 3 strikes and you're out. I would not recommend the Pink Plumber for anything.

Calandra C.

If I could give 0 stars I would. Took off work three times just for this company to call again today and say they need to reschedule. Have been using the pink plumber for years with no issues by far the worst experience ever.

Lyla B.

I am livid with this company! 1 star is way too much for them! Their customer service is awful. I took off work to be here because they said they would be here between 9 -1. They called me all day stringing me along telling me that they were just running late but they were still coming...Just to call me when it was convenient for them to cancel on me. I spent the entire day just sitting around waiting on them when they KNEW they weren't going to be able to make it to me. I lost out on money today because of their dishonesty and I have to do it again one day next week because I am still in need of getting my septic tank pumped.

Beckyw329 W.

I wish they had negative stars because 1 star is far too much . We located our leak, dug the hole and exposed the pipe. My husband couldnt continue the repair because of a torn shoulder. Pink plumber came out and didnt have to do anything but repair a 6 inch piece. The technician looked in the hole, told us the pipe was illegal (been there 26 years), couldnt get parts, blah blah and if fixed, it will be $1250 for a 6 inch fix in a hole they didnt even have to dig and charged me a service fee. Didnt do a dang thing but quote an outrageous fee for a very small repair already located and dug by us. My husband went to Home depot and found the so called illegal parts that were suppose to be so hard to find and wound up fixing it himself for $50.....with torn shoulder. I dont know how these people sleep at night.