The Pampering Plumber

Richard G.

Today the Pampering Plumber installed my water softener and garbage disposal switch. Josh the technician did a great job. Unfortunately he had to spend about an hour troubleshooting the original plumbers mistakes. He took the time to go over everything with us. Great job Josh. John my original contact does the water testing. He also does a great job. Explains things well and is a great communicator. The quotes are precise and the prices for the work are fair. Will not hesitate to call these folks anytime a plumbing issue arises. Thanks.

Joseph G.

Did a good job Josh is a good person & he explained what he is doing giving knowledge to a homeowner is a great thing. It gives my family and I the trust to keep doing business with the company due to good people who work there. Again thank you.

Jay M.

This is my second experience with The Pampering Plumber. The work is excellent, and the plumbers are top-rate. I enjoyed having EDWIN GAUSE put in a new sink and reset a toilet. His work was very well done, and clean, and explained the entire process. I highly recommend the Pampering Plumber.

Kim B.

Just WOW! I called and spoke with Amber to schedule a consultation for a new soft water treatment system. She was very professional and kind. John T. came out to my home (on time) and first walked me through the most important part of my experience which was educating me on where to find all of my shut off valves throughout the home. After all of my questions were addressed, John and I went inside my home and he proceeded to test my water quality and why it was so important to have a softener system. I was able to schedule my installation within the same week of John coming out to my house. The night before installation I was making room in my garage for the new system and I accidentally dropped a very large kayak onto my water pipes. Needless to say, I broke my pipes! Water started gushing out of my wall! THANKFULLY because of John showing me where the shut off valve was at, I was able to quickly turn my water off. I left a message first thing in the morning (day of the softener installation scheduled at 11am). I received a called back and was advised not to stress, (because I was!) they would be out ASAP to take care of my mess. Josh and Danny were at my house by 8:45am to help me. They were both so kind and professional! They fixed my mess and installed my awesome new water softener and RO system in no time at all. Thank you John, Amber, Josh and Danny for going above and beyond any expectations and keeping me calm! Now I have fresh clean water throughout my home. I hands down HIGHLY recommend their team of experts!! Thanks again.

David M.

We have used Pampering Plumber for years and have been relatively okay with their company. They have always been on the high end of charges for services. Over the last year we have been experiencing frequent clogs on the main sewer line from a new addition to our home. They would come out, snake it, then be on their way. No rhyme or reason to how they charged us. It would be mostly in the $200-300 range. The last time they came out they charged us over $500, but could never answer why our line kept getting clogged or why their charge for coming out doubled. In a previous visit they put a video camera in the pipe and said they thought there was some grout that was causing the blockage but never offered to fix the main problem. Two weeks ago the line became clogged again. We called Clearwater Plumbing on a recommendation and I got more help over the phone from Mike than from the 6 visits from PP. They came over and completely cleared the line of hundreds of broken up pieces of grout that were creating a complete blockage of the line. Don't ever let contractors clean their tiling tools in your sink!! Problem solved no thanks to PP.

Spirit L.

All I wanted was for them to come out (since they were the ones who put the system in) to verify that the water softener was off?! They charged me $59.00?!! to stand there and tell me """"Yes, it was off""""?!! Seriously?!! Not to mention, it was set on """"20""""?!! instead of where it is suppose to be at """"12""""?! No wonder there was way too much salt going through my pipes and appliances... my washer & dryer are showing signs of rust now?! And, there's such a salt residue in the lint tray of the dryer that I have to wash it out?!!

Elizabeth R.

I was having a major problem with another plumbing company. I asked my home builder friend to recommend a good plumber, and he said to call Pampering Plumbers and ask for the best, most experienced plumber. When I called them, the very nice front desk person said that I would want Eddie. The suggestions that Eddie gave me have solved my problem 100% and saved me a lot of money. He is honest and very knowledgeable. I am so happy that I have found a good plumber.

Jack S.

Needed a hot water heater and call another company that quoted 1600. I called pampering plumber/who installed the water heater when our house was built and they quoted 899 and was there within an hour. George was professional and courteous and had the job done in an hour. I highly recommend them.

Lisa S.

Terrible! At a friend's house when a technician came in to service her toilet. Technician came in and asked if on septic...stated yes... he says she needs to call a septic company. AND THEN CHARGED HER $59!!! That was it! Did nothing else! Then he proceeded to argue about what she should have said when she called to set the appointment! I am glad I was there to see this ... I will NOT use this company nor refer them!

Leslie L.

Do not use!! My neighbor just used to these guys and they charged $400 for one hour of labor and $10 worth of parts!! When they complain, they were told """"they charge a flat rate"""". Can you say RIP OFF!!