The Pampering Plumber

Henry N.

Awesome service !! Josh Arrived early , called prior to appt, gave quote in advance, quick and efficient. Very happy. Thank you Josh !

Megan G.

Today the Pampering Plumber installed my water softener and garbage disposal switch. Josh the technician did a great job. Unfortunately he had to spend about an hour troubleshooting the original plumbers mistakes. He took the time to go over everything with us. Great job Josh. John my original contact does the water testing. He also does a great job. Explains things well and is a great communicator. The quotes are precise and the prices for the work are fair. Will not hesitate to call these folks anytime a plumbing issue arises. Thanks.

Kenneth C.

Just WOW! I called and spoke with Amber to schedule a consultation for a new soft water treatment system. She was very professional and kind. John T. came out to my home (on time) and first walked me through the most important part of my experience which was educating me on where to find all of my shut off valves throughout the home. After all of my questions were addressed, John and I went inside my home and he proceeded to test my water quality and why it was so important to have a softener system. I was able to schedule my installation within the same week of John coming out to my house. The night before installation I was making room in my garage for the new system and I accidentally dropped a very large kayak onto my water pipes. Needless to say, I broke my pipes! Water started gushing out of my wall! THANKFULLY because of John showing me where the shut off valve was at, I was able to quickly turn my water off. I left a message first thing in the morning (day of the softener installation scheduled at 11am). I received a called back and was advised not to stress, (because I was!) they would be out ASAP to take care of my mess. Josh and Danny were at my house by 8:45am to help me. They were both so kind and professional! They fixed my mess and installed my awesome new water softener and RO system in no time at all. Thank you John, Amber, Josh and Danny for going above and beyond any expectations and keeping me calm! Now I have fresh clean water throughout my home. I hands down HIGHLY recommend their team of experts!! Thanks again.

Vianka A.

Never again! We called to make an appointment for a new water heater estimate (they charge $69 for an estimate) and we told them that a 25' ladder would be required to reach the unit. They acknowledged this request. I drove from Clearwater to Spring Hill (1.5 hour drive each way) to meet the plumber. He called me and said he would arrive within the hour. A few minutes later the office called and said they're not allowed to use a tall ladder, sorry, and hung up on me. Worst customer service ever!

Vanessa P.

Do not use!! My neighbor just used to these guys and they charged $400 for one hour of labor and $10 worth of parts!! When they complain, they were told """"they charge a flat rate"""". Can you say RIP OFF!!

Carol H.

I was having a major problem with another plumbing company. I asked my home builder friend to recommend a good plumber, and he said to call Pampering Plumbers and ask for the best, most experienced plumber. When I called them, the very nice front desk person said that I would want Eddie. The suggestions that Eddie gave me have solved my problem 100% and saved me a lot of money. He is honest and very knowledgeable. I am so happy that I have found a good plumber.

Sattva M.

Not even 1 star. They are horrible. Sent a cigarette drenched tech to service my water softener. It didn't cycle for months. NO SALT USED. I called and said I think something was wrong - no cycling in months. They said: """"the tech said all is fine"""". If I want him to look at it again it will cost another visit / service fee. I did. He came out and DID NOTHING. I knew it wasn't working. I called again. These BANDITS wanted more money. If I was going to PAY AGAIN, I was going to have professionals come. I did. I had Albert Water come out. It was totally not time right, and they corrected immediately. It was known that Pampering Plumber i notorious for this lack of skill. The system works great now. Avoid this company.

Terry P.

Did a good job Josh is a good person & he explained what he is doing giving knowledge to a homeowner is a great thing. It gives my family and I the trust to keep doing business with the company due to good people who work there. Again thank you.

Candy Y.

So glad to have found them. Have done business with them over past 15 years. Misplaced business card..and phone number dropped with new phone.....so I searched until I locate their logo. Great services always. CJF

Taylor B.

I called to have a routine toilet clog fixed in December and was told by the very polite receptionist that the $59 service charge would be taken off of the final quote. The service tech came out and estimated the service at between $165 and $400+ depending on whether he would have to get on the roof to snake the clog. He used an ordinary plunger and fixed the toilet issue, which turned out not even to be clogged. He was there for 10 min. Then he argued with me in my home about the $59 not being refundable. I called the manager who basically walked away from my business over $59. I bet if both men had dealt with my husband instead of me, I wouldn't have gotten ripped off. Since then, my neighbors have also shared a similar story. I wished I had known that prior to calling them.