The Pampering Plumber
Company Overview
The Pampering Plumber was founded by Colleen and Erik Suojanen in 1990. What began as a few trucks and a cell phone has evolved into a thriving family-owned business. In Odessa, FL, we are dedicated to delivering exceptional plumbing services like drain cleaning, sewer maintenance, bathroom upgrades, water softening, and beyond.
The Pampering Plumber was established in 2006 when the owners opted to separate residential services from new construction.
Colleen Suojanen has lived in the Tampa Bay region for close to 30 years. In 1990, she and her husband Erik started ""Plumbers"" of Suojanen Enterprises, Inc.. Colleen entered the hospitality industry right after finishing high school. During the early days of Suojanen Enterprises, she also served as a banquet manager at the Sheraton Hotel in New Port Richey, Florida.
As Plumbers of Suojanen Enterprises grew in 1992, Colleen left her role at the Sheraton. Juggling family duties and business demands proved to be a challenge. Once she left the Sheraton, Colleen concentrated on expanding the company while ensuring her family remained her top priority.
Over the years, Colleen has successfully managed her personal and professional responsibilities. With a lovely family and a prosperous company, Colleen has achieved remarkable success.
Business Services
- Bathtub installation
- Bathtub repair
- Drain repair
- Garbage disposal repair
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Shower installation
- Shower repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
Business Location & Hours
Mon: | 8:00 AM - 5:00 PM |
Tue: | 8:00 AM - 5:00 PM |
Wed: | 8:00 AM - 5:00 PM |
Thu: | 8:00 AM - 5:00 PM |
Fri: | 8:00 AM - 5:00 PM |
Sat: | Closed |
Sun: | Closed |
Recommended Customer Reviews

Not even 1 star. They are horrible. Sent a cigarette drenched tech to service my water softener. It didn't cycle for months. NO SALT USED. I called and said I think something was wrong - no cycling in months. They said: """"the tech said all is fine"""". If I want him to look at it again it will cost another visit / service fee. I did. He came out and DID NOTHING. I knew it wasn't working. I called again. These BANDITS wanted more money. If I was going to PAY AGAIN, I was going to have professionals come. I did. I had Albert Water come out. It was totally not time right, and they corrected immediately. It was known that Pampering Plumber i notorious for this lack of skill. The system works great now. Avoid this company.

Never again! We called to make an appointment for a new water heater estimate (they charge $69 for an estimate) and we told them that a 25' ladder would be required to reach the unit. They acknowledged this request. I drove from Clearwater to Spring Hill (1.5 hour drive each way) to meet the plumber. He called me and said he would arrive within the hour. A few minutes later the office called and said they're not allowed to use a tall ladder, sorry, and hung up on me. Worst customer service ever!

Awesome service !! Josh Arrived early , called prior to appt, gave quote in advance, quick and efficient. Very happy. Thank you Josh !

New water heater installation, Eddie was awesome excellent work and professional. Definitely use them again!

Today the Pampering Plumber installed my water softener and garbage disposal switch. Josh the technician did a great job. Unfortunately he had to spend about an hour troubleshooting the original plumbers mistakes. He took the time to go over everything with us. Great job Josh. John my original contact does the water testing. He also does a great job. Explains things well and is a great communicator. The quotes are precise and the prices for the work are fair. Will not hesitate to call these folks anytime a plumbing issue arises. Thanks.

Did a good job Josh is a good person & he explained what he is doing giving knowledge to a homeowner is a great thing. It gives my family and I the trust to keep doing business with the company due to good people who work there. Again thank you.

This is my second experience with The Pampering Plumber. The work is excellent, and the plumbers are top-rate. I enjoyed having EDWIN GAUSE put in a new sink and reset a toilet. His work was very well done, and clean, and explained the entire process. I highly recommend the Pampering Plumber.

Just WOW! I called and spoke with Amber to schedule a consultation for a new soft water treatment system. She was very professional and kind. John T. came out to my home (on time) and first walked me through the most important part of my experience which was educating me on where to find all of my shut off valves throughout the home. After all of my questions were addressed, John and I went inside my home and he proceeded to test my water quality and why it was so important to have a softener system. I was able to schedule my installation within the same week of John coming out to my house. The night before installation I was making room in my garage for the new system and I accidentally dropped a very large kayak onto my water pipes. Needless to say, I broke my pipes! Water started gushing out of my wall! THANKFULLY because of John showing me where the shut off valve was at, I was able to quickly turn my water off. I left a message first thing in the morning (day of the softener installation scheduled at 11am). I received a called back and was advised not to stress, (because I was!) they would be out ASAP to take care of my mess. Josh and Danny were at my house by 8:45am to help me. They were both so kind and professional! They fixed my mess and installed my awesome new water softener and RO system in no time at all. Thank you John, Amber, Josh and Danny for going above and beyond any expectations and keeping me calm! Now I have fresh clean water throughout my home. I hands down HIGHLY recommend their team of experts!! Thanks again.

We have used Pampering Plumber for years and have been relatively okay with their company. They have always been on the high end of charges for services. Over the last year we have been experiencing frequent clogs on the main sewer line from a new addition to our home. They would come out, snake it, then be on their way. No rhyme or reason to how they charged us. It would be mostly in the $200-300 range. The last time they came out they charged us over $500, but could never answer why our line kept getting clogged or why their charge for coming out doubled. In a previous visit they put a video camera in the pipe and said they thought there was some grout that was causing the blockage but never offered to fix the main problem. Two weeks ago the line became clogged again. We called Clearwater Plumbing on a recommendation and I got more help over the phone from Mike than from the 6 visits from PP. They came over and completely cleared the line of hundreds of broken up pieces of grout that were creating a complete blockage of the line. Don't ever let contractors clean their tiling tools in your sink!! Problem solved no thanks to PP.

All I wanted was for them to come out (since they were the ones who put the system in) to verify that the water softener was off?! They charged me $59.00?!! to stand there and tell me """"Yes, it was off""""?!! Seriously?!! Not to mention, it was set on """"20""""?!! instead of where it is suppose to be at """"12""""?! No wonder there was way too much salt going through my pipes and appliances... my washer & dryer are showing signs of rust now?! And, there's such a salt residue in the lint tray of the dryer that I have to wash it out?!!