The Lindsay Company Plumbing

amber w.

AHS sent this company out to fix our hot water heater. They installed a $700 part on the gas meter. Hot water worked maybe 2 days & quit again. They came back out and said basically they didn't know why it wasn't working. I called ahs & asked for a second opinion company to come out. Fast forward to now, Centerpoint Energy showed up and immediately turned my gas off, head of second opinion company showed up & is out there taking pictures of all the damage. That $700 part has potentially damaged the gas regulators in all my appliances and my house was at risk of catching fire because of the level of gas being pumped into my house. The city is taking off that $700 part because as they said, "most plumbing companies know not to mess with our equipment, this is dangerous". Don't use this company!!!!!!!

Murali P.

We are terribly disappointed with their service. They were called through American Home Shield for a leak under the faucet. The technician arrived, but refused to repair saying that the valve looked old. He said that it might crack, so refused to close it shut. I later had to another Plumbing company, who did not complain at all and did the job. Lindsay company collected 100$ from me and extra money from the American Home Shield and refused to do a job which other company did not have any trouble doing.
I will not hire them ever, I got cheated by them.

Amy G.

Out toilet was leaking
AHS sent this company and basically the service person said he could not fix it unless I pay almost $900 even tho he said I could go to Home Depot and fix it myself
Terrible company
He wanted to upsell
Even tho it was a simple issue
Fraud fraud fraud

Cyanthony H.

My warranty company sent The Lindsay Company for a service request on my dishwasher/garbage disposal unit. The visit barely lasted more than 5 minutes as the Lindsay repairman did the bare minimum in examining the issue. For instance, when I explained to the repairman that there may be a connection problem between the two appliances, he looked under the sink, ran his flashlight over for about 20 seconds, and said that he didn't see any issue. Without even looking at the dishwasher, he said that must be the issue but didn't elaborate or investigate the issue any further. Also, the repairman had a nonchalant attitude throughout the visit with bad customer service to boot. I called Lindsay immediately afterwards to complain, but never got a response. For all of the above reasons, I wouldn't recommend anyone use this company should they have a plumbing issue.

Aaron M.

There is a very good reason why this company only has 2 stars on Yelp. Go under the reviews and search for the word "warranty". You will find that over 30 different people had the same bad experience with them! The different experiences are too similar to be a coincidence.

I also had the same bad experience with them. They were assigned to repair my faucet by American Home Shield. My bathtub handle broke when I was turning it on to fill up the bathtub and the plumber diagnosed it as "NOT normal wear and tear or use".

How is just turning on your faucet not normal use? Hahaha

When I spoke with American Home Shield they reported that they denied the claim because of the plumber's diagnosis.

I tried to get in touch with this company about the issue and it took weeks before the technician finally returned my phone call and when he did he call me back he said that the diagnosis was up to the supervisor and then recommended that I call AHS back for a second opinion.

The company will probably post a reply saying that actually AHS makes the decision about a claim but I was told something completely different by AHS and over 30 reviews similar to my experience point to Lindsay Plumbing as the issue. Don't just take my word for it, read the other negative reviews.

For your own good do NOT use this company for repairs by AHS or self-pay.

David K.

The two individuals they sent came without face masks. When we asked them to put face masks and shoe covers, they suddenly became rude and started slamming their tools on the floor. After being there barely 15 minutes, they just stated that they "fixed the issue" and would not say anything more. They left without customary courtesy.

Susan F.

Virgilio H. , from the Lindsay Company provided excellent service. He arrived as scheduled, quickly analyzed and fixed my problems with two toilets,.
He took time to explain the issues, make recommendations, and suggest options should I decide to update the toilets in the future. I trust his knowledge and advice.
Their office staff is friendly and assisted in quickly getting my appointment scheduled.

Bill G.

Add me to the list of wish there was a zero option.

AHS assigned a plumbing repair to this company, a broken garbage disposal, possible plumbing leak and my jacuzzi tub has stopped working.

A woman called to schedule the home visit appointment and was so argumentative and rude that it went no further. And this is the first contact! smh

She basically wanted to argue about the repair order for the jacuzzi/whirlpool tub issue. They don't do that. That would be another contractor.

I said that is not my decision to make, and to send the work order back to AHS. They would take care of it. She chose to become adversarial and argue.
I told her that I didn't want to argue with her about this. She replied by saying I'm not trying to argue with you...while she continued to argue!

This could have been approached in a professional way, and just wasn't.

Then, I decided that I should check reviews prior to calling AHS. And here we are, with many complaints about this company, and one of the lowest ratings of any company that I have ever seen on yelp!

You make your own decision. But, they won't be doing the work in my home.

Fred V.

had a few plumbing issues, your contractor the lindsay plumbing has not addressed the issues not only one of them.
Last time, the technician left in a hurry to get a part and be back, never heard anything from him.
After several attempts I have received a message from (American Home Shild Warranty) representative that it would cost me $480 out of pocket to add a P trap under the kitchen sink (the Lindsay plumbing) I have done it myself for less than $8. Do I refer ahs or the lindsy plumbing to anyone?
To your judgment, should I renew my home warranty?

Quinniece C.

Home warranty company sent them to address my hot water heater not working. It was clear that the technician had no intentions on fixing everything as he hurried through making quick decisions like he had somewhere else to be. Came back several days later to replace 1 water heater and repair another. Two days later...no hot water!!