The Leak Whisperers

Rudy D.

Great overall experience. They are quick to respond and schedule. Gave me a good price to replace my water heater relative to another company. Completed it quickly with no mess and came by a few days later to clear up some sediment that had ended up in a sink and shower pipe (which I understand is common when replacing water heaters). Will use again.

Charles L.

While Jason did fix my slab leak he did an unnecessary repair. He replaced my laundry washer box which didn't need replacing. I didn't ask for it nor did they tell me they would do it. Well there is a trim that needs to go around the box that he never installed. I left many messages with the office to bring it over and they blew me off. I can't replace the sheet rock until I get it. I've tried to find one online but can't find a match. Very disappointed in the lack of professionalism. This is why plumbers have such a low opinion with the public. Performing work that customers did not ask for or even need.

wayland t.

I had water coming up on the parking lot and the water meter was moving. I knew I had a serious issue of supply line leak. I called about 2 plumbing companies and they said that they did NOT do multi unit properties. I called Jason to let him know my situation and he got his crew on it immediately.

He kept me updated on every step of the process. From locating the leak, to digging 5 feet down, to replacing the damaged line, to testing the repair, to filling back in the hole.

His pricing was very reasonable and did not try to go up from his original estimate. Jason is a person of his words and he sure followed through.

The payment process was very simple and straightforward. I will definitely use his service again.

I would highly recommend this company!!!

Jennifer A.

Jason is a magical unicorn of leak detection.

Megan makes freaked out homeowners who are not sure what the heck is happening calmer and gets Jason where he needs to be.

If I could give more stars, I would. The Leak Whisperers are amazing and make a terrifying situation less stressful. Megan and Jason are superheroes.

After purchasing a house in November 2022, I had the privilege of replacing all of the plumbing and the sewer line. Fast forward to October 2023 and my main closet floor is damp and smells musty...but there are no water lines anywhere close to the closet.

I called the HVAC people and the plumbers, and that was not the culprit. So, I called a foundation company (who could come out in November) and another leak detection company (who charged in 15 minute increments) and scheduled for a week later.

I searched on Yelp and saw the Leak Whisperers. As soon as I called, Megan answered and was so very helpful. I explained my mystery situation, and she immediately contacted Jason and scheduled him to visit.

Even before he showed up, Jason messaged me to let me know his ETA. When he arrived, I explained the situation and it took him less than five minutes to find the leak.

Jason can find a leak where there are no reasons to have a leak (but the floor is damp). He also suggested some improvements that I could do to make sure the HVAC did not contribute to any future issues. Jason even cut a piece of HVAC pipe for me to attach to my outgoing line so it was properly draining and not rolling back into the house.

Because the house was built in 1957, the waterproofing was less than optimal (because there really was none). Jason cut away the drywall at my request and located the problem (which was a hole to the outside).

Not only did Jason find the source of the problem, he also referred me to the person who can properly waterproof the portion of my house that is causing issues. Jason also suggested some other things I can do to help combat any future leaks and explained how they could be DIY or I can hire someone.

I admit, I hugged Jason and might have cried as he drove away because nothing with this house has been easy, remotely affordable when fixing it, or uncomplicated. Jason made all of those things happen in less than 45 minutes.

If you have a leak, think you have a leak, are not sure why something is damp/wet, do not keep wondering - call Jason and Megan and let them help you. You will be glad you did.

Suz M.

Our water heater died the other night an immediately book an appointment first thing the next morning. They arrived promptly in the window estimate I was provided. I liked that the company sent me tracking when they would arrive. They were all professional efficient and answered all my questions in a manner that I felt comfortable agreeing on the spot to use them to replace my water heater. Great experience!

Angie C.

Fantastic service with Jason and Leak Whisperers! Our Plano water bill was extremely high last month. We called Leak Whisperers to come take a look. Jason arranged a time and looked all through our property without detecting a leak. I called City of Plano, who insisted there must be a leak and suggested we have it looked at again. We called Jason who in formed us that the new meters have been having some problems and came out again and did even further testing...once again not finding anything. He did not charge us for the second inspection and even called the City of Plano on our behalf to discuss this with them. Additionally, he did research in the area of other cities having issues with the same meters. Jason went above and beyond all expectations and he has a customer for life! I highly recommend Leak Whisperers and Jason. We purposefully went with a locally owned business and got the type of service that goes with that. Thank you, Jason!!

Dawn D.

Very helpful, and knowledgeable.
I was visiting my son, a younger homeowner, and he had a random leak happen - like into the living room and down the driveway. It was likely due to cold weather cracking a faucet pipe in a wall to the outdoors. I called Leak Whisperers, who gave a good phone estimate for that. They were good working with my son on this issue. The plumber did not have to open the interior wall or the exterior brick wall much, in the end.
This involved more than that faucet/pipe situation, but the Leak Whisperer fixed it all, and my son was VERY relieved that the cost was in his budget.
I definitely recommend!

Chris P.

We had a water leak in our half bath next to the water heater in the garage. I removed the sheet rock and it looked like it was coming from under the slab. We contacted the Leak Whisperers and Jason came the next day. He was great, explained the whole process and pricing. I thought I would have to sell my left arm to afford it but was pleasantly surprised how reasonable he is. If you have any issues with a leak call this place, your an idiot if you don't.

Garth B.

The owner took my call on a Sunday. Jason walked me through some DIY advice on the phone and how to fix my leak. It worked. This is my forever recommendation and will use them exclusively going forward.

Victoria W.

I had such a great experience with the Leak Whisperers. We had a really bad leak, so bad that the city actually called us because they were alarmed with the high water usage at our residence. As renters, we notified the landlord and they weren't able to get anyone out until the following week. Unfortunately, on New Years day, the leak got so bad and was going out into the street. I notified the landlord and we wondered how we'd find someone to help on New Years' Day! After a yelp search and many phone calls, enter the Leak Whisperers.

They sent someone out within the hour and they fixed it that day. Wahoo! We had water again. Unfortunately, due to the holiday, they weren't able to get the ideal part and the fix did not hold after 2 days. One quick text to the plumber and he was back that day, no questions asked. They redid the fix and were apologetic. I'm so grateful with their quick responses and friendly demeanor. I have definitely saved this number for any plumber needs that may arise and passed it onto my landlord.