The Drain Doctors, Inc

Lori D.

They always do a great job. Our go to.
we've used them twice in the last few years.
Demolished old septic one year, and replaced outside sewer line a few years later.
Great guys.

Tom W.

This was a pleasant experience, Drew was punctual and very professional. He made sure I understood what he would be doing and how much it would cost. His equipment allowed me to see the condition of my downspout drain system and what was needed to get the system functioning. What I really appreciated was giving me options for the repairs. I would definitely recommend this company.

Charles L.

Timely, knowledgeable and professional. Provided expert advice and constructive recommendations and cost effective solutions. I would hire him again.

Sha R.

From appointment booking through to getting a detailed report of their diagnosis, I had a great experience with the drain doctor team. They are very professional and have the expertise to do a proper analysis and help you understand your options.

Teresa H.

After heavy rains threatened to enter the crawl space under our house, I called The Drain Doctors for help. In less than a week, Joe Hartwick jumped into action. He used his expertise, tools, and common sense to track down multiple points of failure hidden underground for 20+ years. He maneuvered around large boulders and an elaborate drainage system with ease. During the entire experience, I found Joe to be authentic, hardworking, and dedicated to resolving our drainage issues. His customer service, follow-up, and root cause analysis were excellent. I am relieved to stop searching for a drain doctor that I can trust. Thank you, Joe, and the team at The Drain Doctors!

Debbie L.

I asked The Drain Doctors to come out and look at a cracked patio that was also tilting downward due to a hill in my backyard. Someone told me that it was probably due to my downspout from my gutter being clogged under the patio and the ground being saturated. Drain Doctors (Lucas) came out, assessed the situation by running water down the downspout and going down the hill in the backyard. He totally talked himself out of job by saying he didn't think the downspout was the problem and told me all the reasons why, he thought the patio was just 'settling' and he gave me the name of some gutter people who could move the location of the downspout to the rear of the house to remove all doubt of it being any factor of the cracking patio. I just really appreciated his honest input, he could have done a lot of work knowing it wouldn't have had any affect on my issue, but he just came out gave me an honest assessment. Much appreciated!!!

Curtis J.

I have hired The Drain Doctors for two different jobs now and in both cases the results have been excellent. There are some drainage issues that are very challenging, and others that are more routine, but still warrant careful execution. I had one of each - fairly routine and perhaps less routine. They are super keen on details and excellence therein and I'd hire them again without any hesitation.

Christi H.

Bob and his team are fantastic! We bought a house a little over a year ago and discovered several problems with our sewer and water lines. Bob gave us honest opinions, took the time to answer all of our questions and helped us prioritize the work that needed to be done. Everyone at the company has been very helpful.

Jason L.

Here's what I will say without bias...they aggressively advertise to you, state that they cover King and Snohomish counties, and refuse your business when they feel you're too far to drive to. I am located in King county and far from the border of it...but hey, I guess they pick and choose their service area. I was looking for a solution provider that would help on a sizable project, but they're not interested in driving to my home to do the work. It is what it is, but can't say I'm anything but disappointed. Hope they've got more work than they can handle, bc I sought their service and they declined w/o blinking an eye.

Tom K.

I hired the Drain doctors to do a water main. Once this was done water began flooding the basement where the old water main was. They had just bent the old water main over and left it sticking up. I advised them of the situation, they came out and said for $16,000 they would put in new down spouts and this would fix the problem. Well I failed to get other bids and had them do this. IT TOOK THEM ONLY 6 HOURS. Two days later it rained and the whole basement flooded. I left them several emails with no response. I then had a great outfit come out called Gary's pipeline. It turns out the drain doctor cut off my footing drain around the house and then did not put to code the drain line so all the water was running back to the house. The required drain was supposed to be 1/4"" per foot. BEWARE of these crooks. I see from my other review they now have a local number instead of their 800 number but they are still hiding their business address, the one listed for them is a pony express style P.O. Box not a suite as listed on their site. I have a complaint filed with the better business bureau looking to sue.