The Drain Co

Erica N.

I didn't have a major plumbing problem but I was able to get an appointment right away. I spoke to Vicky who was so great and accommodating. George was right on time and fixed my drain in just over an hour. And I paid a fraction of what I thought it was going to cost!
I am so pleased to have found this company and will not use anyone else from now on. What a great find! Thank you Drain Co.!

Laura L.

If I could, I'd give them 20 stars! On time, friendly, courteous and did a phenomenal job. I've been my home for over 24 years and never had the sewer line cleared out. They could have told me it was a bigger job than it was and charged me big bucks. But they were honest, told me the base price up front and stuck to it. The technician worked his b*** off getting the job done.

I LOVE THIS COMPANY!!!

Barbara C.

As much as a clogged drain can be an experience which feels good at the end, this is it. From the moment that Star answered the phone til Kent, the technician, left our house, everything went well. He cleared the massive clogs in our main line at an extremely reasonable price - just as it was listed on their website.
I wish all businesses were run like this one.

Lee P.

Arrived early this morning and Andy was great! Unclogged my drain in no time without any sales pitches or price changes. All their prices are online and they stick by them. Just know that if you contact them online they will show up! I thought they would call first and so had another company scheduled to come - The Drain Co showed up first and had the job done before the others even called to say they'd be late!

David M.

No Freebie here, I straight up got the best service for the best price, twice
in two days :))
Ive used the company before & called them when my drains were backing up a few days ago. Star, my go to girl there, sent out a young man , George, who was as polite
and as concerned for my problems as I was. He spent an hr and a half rooting
the main access and all my inner bathtub drains and everything not only ran perfectly
after ward, but I was so happy with him and his personality, I threw out a generous tip.
I was suprised when he refused it and I actually almost had to twist his arm to take it.
George was not only really pro, but Ive seen some crazy things coming out of my drains before and this is a guy with no problems getting his hands dirty.
He even offered a way or two to save money on a couple of things, but I just wanted to get it done and $$$ was not an issue. After he left my confidence and customore satisfaction was at 110%.
Next day my drain was still a little twitchy, so George came right back, and figured maybe he hadent gone far enough so he grinded my drain out 175 feet and that did the trick. Total for that trip & extra work... $00.00 .
Im so happy with this company, three times now, I will never ask anybody else to do my drains ,plumbing etc.. and George is my go to guy first, before anybody else,
George, personal thanks and kudus to you! You did totally pro work.and get a 110%
Customore rating from me,, and im a guy who has won customore service of the year
3 years in a row at my company so I know excellence when I see it.
If I could give them 10 stars I would.
it is a great comfort to know in this screwy world that there are still companies
who pride themselves on the best work that can be done, and do their work like their doing it on their own house. I cannot recomend them more highly.
Thank you Thank you Thank you !!
Dave M

Stacy W.

No wonder this company has a 5 star review!

I just spoke to Vicky, who was super sweet and friendly! She gave me a referral for a plumber because I couldn't use their services. Their referral was half the price of any of the other plumbers I've called (I've called about 5 of them). Thank you SO much Drain Co!

Karam D.

If there was a way to give a 10 star rating to this company, I would. The plumber, Andy, did an exceptional job!!! My kitchen sink was clogged and after calling few different plumbing companies (including Roto Rooter - they give free estimates but they try to push you to buy their products. Their quote was $226), I got in contact with Andy. He was working at another job in a nearby city. After I told him about my situation, he assured me that he will be at my house regardless when he finishes his job. He was able to make it to my house around 7PM. When I was clearing up the stuff from underneath the sink, I noticed that there were two pipes that were also leaking. Andy didn't hesitate to say that he'll fix them as well for the same price of $110. He tried to put the snake through the sink, but was having a hard time getting to the clog. After trying for an hour, he decided to go on the roof and put the snake through the vent. He was able to fix the clog from there. He did not give-up nor that he charged me extra to climb on the roof. VERY HONEST AND CUSTOMER SERVICE ORIENTED!!!! I would recommend him and The Drain Co. to everyone. GREAT JOB!!!

arnie k.

Our main sewer line to the street was clogged last weekend and we called Drainco.
The plumber came and took care of the problem. There was an additional issue which required a second visit. The plumber came back and was kind enough to take care of everything at no additional cost.
We are very pleased with the service and workmanship. Everything is now functioning perfectly.

Mely C.

I join the other reviewers in praising The Drain Company.

My plumbing problems began on Saturday night and I made calls on Sunday knowing it would be more expensive, but I nearly had a heart attack when the Roto Rooter guy told me it would be an additional $40 per guy, and $495 just to snake my system via the roof. That was not what I was led to believe on the phone, and it was already an hour and a half past when they said they'd show up, due to scheduling mistake on their dispatch part.

So on Monday a friend suggested The Drain Company and Star's quote was way lower, back in the reasonable range. The time window for Tuesday morning was between 8 and 10am, the two guys showed up at 8:20am, did a quick and efficient job, were very professional and nice and were gone in under an hour. I liked them so much I made them breakfast.
Since its an older house with invasive tree roots, I know I will need this service again in a year. I look forward to calling The Drain Company again.

Chuck M.

Called The Drain Co after reading so many wonderful reviews here on Yelp and I am happy to say that the reviews were correct. I called Vicky early in the day hoping that she could send someone out the same day but did not expect that she could. Vicky made sure that she would have someone to take care of our main line blockage and even scheduled the appointment around my crazy work schedule. I got a call from Kent a half hour ahead of his arrival as I had requested and met him at the house. Kent was super nice, on time, well versed in drain problems, explained everything as he worked and cleaned up after being done. The price was quoted before he started and is also listed on their website so no surprises. I can't think of a better vendor when needing assistance for drain problems other than The Drain Co. Super nice, reasonable rates, quick repairs, on time, clean and they get results. Even the new customer packet is nice ... I love the expandable sponge!! Thank you to The Drain Co and fellow Yelpers!! I'm a Drain Co client for life!!