The Clean Plumbers

Joseph K.

Darius and Michael of """"The Clean Plumbers"""" team were absolutely amazing! We had a main drain clog caused by an improperly installed connection of our home to the city sewer, our whole house was backing up. They hand dug a 7 ft deep 5 ft long trench to access the pipes. Removed the unconnected pipe , cut the broken terracotta connection. Attached the proper fittings and cleared out the debris with a roto rooter, They contacted the city sewer dept. on an emergency basis just in case. Again, Excellent service all around from The Clean Plumbers.. make them your first and last call

Beth C.

Nathan did a fabulous job repairing my toilet.I would highly recommend! Much thanks to him and the clean plummers.

Paul Y.

Technician did a great job! Will Definitely call them back if I need plumbing service again.

Jan T.

Scammers. I bought my own fill valve. He gave me a dirt look and said he couldn't use it. Charged me HUNDREDS to put a fill valve in and snake and put a wax ring in another toilet. 637!!!!!! They're out for money. And the toilet handle sticks when you flush it. Scammers.

Scott C.

I had an issue in a guest bathroom with the water not shutting off in the shower. Clean plumbers had a technician out the following day to address the problem. The technician, Kevin Romero, fixed the problem. While at the house, Kevin checked the system for water filtration and softening and found it not to be working correctly. Kevin provided me quotes for fixing the filtration system and upon my deciding which option to pursue the part was ordered for delivery the next business day. Kevin returned to install the part and enable the water filtration and softener system to work effectively. Kevin was personable, efficient and extremely professional. I will readily call The Clean Plumbers again in the future, and I hope Kevin Romero will the technical for any future visits.

Marlene R.

Mr. Luis Ramos came in for a service visit today. I explained to him that the carpet was wet after showering and that the rug remained moist for days. He did a thorough inspection of the bathroom and shower. Behind the wall, there is moisture on the rug. In order to know if there's a leak, a technician would need to break the wall. Thank you so much for the wonderful service! Luis also stopped by for a service visit about two weeks ago to check the old washing machine for trouble. Thanks

Jessica C.

This company is amazing in providing consumers with careful knowledge and utilizing time to its most greatest efficiency and to you I thank. It would be of great pleasure to request Mike R who address' the same capabilities as executing all knowledge needed to bring satisfaction to consumers. He is amazing at what he does and takes time carefully to demonstrate such craft. Thank you again..... a happy and satisfied...will call and highly recommend customer.

Sherry S.

Mike and Pierre are the very best. Hardworking, honest and dedicated to doing everything right. They had to dig deep to get to a compromised portion of the cleanout in my front yard and did an outstanding job. They always cleanup afterward. Their personalities are the best and you should request either them or Dave who is also outstanding.

Robert W.

I am very pleased with the service I received from Jim M. of The Clean Plumbers in St. Pete. I had dealt with Bessel, the company with which they merged, and had been satisfied as well. I had a slow draining kitchen sink, which Jim repaired after explaining at length my options--actually his options--in attacking the issue. The charge was fair, given the amount of time spent, the thorough explanations, the result, and the pleasant nature that Jim displayed throughout the process. I would not hesitate to recommend him and his company.

Jonathan C.

Terrible company, they're essentially crooks. I do NOT recommend the Clean Plumbers!!! They botched the installation of a brand new State water heater and refuse to take responsibility for anything. The technicians were not careful during the attic installation. They wanted to charge for knocking away parts of the wooden stairwell leading up to the attic rather than simply lifting the unit through the removable panel in the ceiling (that should have been my first red flag from them. I shouldn't have to point out the obvious to a professional plumber....). In coming to address the issues that arose with the unit, they failed to identify the problem/s after several attempted fixes. They are blaming the brand new water heater unit itself. How convenient...We researched State water heaters before buying one and they have a good reputation, even the Clean Plumber technician said they're almost always solid. It seems much likely to me that the Clean Plumbers workers would have banged something in the unit around (the electrical wiring, the nozzles, pipes, etc.) when lifting it into the attic and into place. They seemed to struggle and I remember it made so much noise that I was concerned that they weren't being careful. By the way, the Clean Plumbers were the ones who mentioned picking out our own water heater to save money, but did NOT mentioning that they would later use that as a reason to not take responsibility for problems nor as a reason to not warranty their labor. It's also worth noting that the water heater company is willing to refund the product, if it's found to be defective, so the only company not willing to take liability so far is The Clean Plumbers. They tried to charge us ANOTHER 1100$ to do the same job again...and there's no evidence that it wouldn't simply fail yet again, given that they made the initial problem worse. When speaking with the manager or owner, I was calm but assertive, whereas he got mad and hung up. He was extremely unprofessional. I'll be having an objective third party investigate what is wrong and then I'll be pursuing the relevant arbitration and/or legal action to receive a refund for this poorly done job. These trade companies never seem to take responsibility for their work in recent years. I've noticed it's a growing problem. They need to be held accountable by consumers, in the same way we all would be if we messed up our own jobs. If they had any sense of customer service at all, they would have apologized that we're lacking hot water (they never expressed any apology or concern) and tried to, at minimum, generate ideas to arrive at an amicable resolution.