Texas AC & Plumbing Specialist

Trish C.

These folks were Lifesavers!! When our AC went out, they sent someone out the same day to give us a quote. We had 2 options--either major surgery/full replacement, or a Band-Aid repair. When we let them know we could currently only afford the Band-Aid, they were still just as cheerful and helpful. Matt, the technician who came to do the work, was WONDERFUL. Very friendly, kind, and efficient. He was even nice to our attention-seeking dog!
He worked quickly, answered all our questions, and even made sure that things were cooling well before he left.
Communication between office and field was seamless, which also helped make things easier for us. We will definitely keep this company in mind when it comes time for our full replacement!

Matt L.

This is a review for their customer service

After i posted my 1 star review they contacted me 15 minutes later and fixed the issue. It was unfortunate that it had to come to that to get their attention, but it was foxed right away when I did get their attention

Eric R.

They worked hard to get my AC system installed and resolve our problems. Cost for the two bedroom condo AC unit (1 and 1/2 ton Lennox) was about $4100.

Stephanie S.

Fast, Friendly service! They installed our AC unit a few years ago but it started making a strange noise. They gave me a quote on the phone so we had an idea of cost - and luckily it was an easy fix! Matt came out this morning and fixed our issue immediately in under an hour. He also gave me tips on how to better care for our unit in the future. I'm a customer for life!

Mk T.

Blake was a true life saver yesterday! We apparently have a "special" water heater...the kind you cannot buy at Lowe's. He showed up in the morning, assessed the situation and worked hard to see if he could locate something comparable to our unit that would work and that he could pick up that day. He had another appointment at 11:00, but let me know he located a water heater that would work and was going to pick it up after lunch, and be able to install it same day! Our set up with the existing water heater was complicated and the newer units do not come in the same dimensions. Blake had to cut new holes in the Sheetrock to tie into the existing pipes. He and his assistant worked tirelessly for hours. They did not leave until everything was hooked up and working, cleaned up the mess, and checked all the faucets for adequate flow. He did not charge me extra for having to drive to pick up the unit...or for the extra time it took to deal with the unexpected issues that arose, or up-charge me for the special unit. He was professional, hard working, problem solving, and more than fair in his billing! Needless to say, we had an excellent experience with Blake, and would not hesitate to use Texas AC/Plumbing in the future!!

B J.

Upon posting my initial review, I was immediately contacted by the manager at Texas AC. He promptly mailed a check for the $500 discrepancy, as he had been unaware this was all happening prior. At the end of the day, our new AC unit has kept our house freezing (we question if we were oversold on the size, as there was no direct replacement for our prior unit available) and despite struggles in communication throughout the planning process the team that did our installation was easy to work with and seems to have done a great job. They were able to work in our small house with a small access hole to the attic and somehow did not come crashing through the ceiling (they had to build a new platform for the unit and change locations of several components) so it has all worked well in the end.

Mike E.

Back in April, I needed a quote on a hot water heater so I could figure out what I was gonna offer on a house we were looking at. The technician who came out helped us with everything we needed knowledgeably and politely, then left me his card w/ the information on it we'd discussed.

After closing on the house, we were able to schedule an appointment for later that week for him to come out and get the installation taken care of; they were in and out in an hour or so, and everything's worked *perfectly* since then.

Betty G.

Blake came out to take a look at my AC unit. My hot water was gone, but I wasn't too panicked because it was still summer. But, I was afraid I was going to have to replace my water heater (that's what the first AC guy said and, get this, the builders of my condo must've been comedians because the water heater is 21 inches across. The entry to my attic, where its stored? It's 18 inches across.
One neighbor said he had to replace his and it cost him nearly $3000 because he had to take out the attic stairs.
So, anyway, Blake comes in and, in less than 20 minutes, opened it up, pressed the little red reset button and, voila!
I can't begin to tell you how relieved I was. I know my days with the water heater are numbered, but when it does fall apart, I know who I'm calling.

Jon S.

Just fantastic. Very up-front about cost, were able to promptly reply when we needed help with a broken AC over Labor Day weekend, they came out and did great work and were great with our kids wanting to ask questions as they worked. Would use again in a heartbeat.

Andrea B.

I've used Texas AC before for plumbing and had a wonderful experience with Blake but my AC experience has been a nightmare. I called to have someone come out to look at a broken ac and was told a technician would call ... 2 hours later I call back and the same story. I call in the morning and they assure me someone will be by from 5-7pm. At 7:30 pm no one has shown up so I have to call again. Larry (not the tech) sends me a text saying they are at a call and I am the next person ahead. At 8:30 pm he tells me he is on the way. It is now 10:00 pm and they have not finished another job nor will they be done for another 2 hours. I understand it's summer and it's busy but there were ZERO apologies for anything and this is day two of no AC In 100 degree weather. I will not be using this company again.