Texas AC & Plumbing Specialist

Jeff I.

Thursday: My A/C went out, with just a couple months left before cooler weather sets in. I came home to find my dog panting, with an exasperated look on his face.

Friday: These guys (and gals) were able to be on my property within three hours of me placing a call for help. Nobody wants to hear that their compressor has gone tits-up, but it helps to have someone who checks, double checks, and triple checks the "lesser evils," before delivering the news. (It also helps that the death was a slow death, and I had a chance to check various providers' opinions over the course of the last few years).

Saturday: A new system (inside and outside) showed up with two guys who obviously knew what they were doing, and cleaned up their mess when they were done. Not even one wrapper or screw was left behind. The guy doing the outside work didn't miss a beat, in spite of a thunderstorm coming through (the first rain in over a month). By 7 p.m. the house was back to 78 degrees, and the dog was breathing normally again.

Wednesday: (My first free day since the install) A tech paid me a visit after I made a call to say the inside air handler was awfully noisy. The "noisy" was normalized within 10 minutes of him driving into my driveway. There was no charge for the follow-up, which was completed with a sincere smile, handshake, and, "Thank you for your business." My expectations were met, if not exceeded.

At every step, these fine people were informative, respectful, honest, prompt, efficient, and professional. I would be surprised to hear from other customers that they were anything different. Compared to the four or five other HVAC companies with whom I've interacted, Texas A/C Specialist wins my future business, hands down, without a second thought. On top of that, if I can persuade someone to call on their services, then I will.

If any of you see this, tell Brian "Props."

Julian K.

I had a few problems using Thermal Mechanical Contractors who serviced our unit just two weeks prior and our air went out again and Thermal would not return our calls so we had to call someone else. We saw Texas Air Conditioning Specialist had a good Yelp rating so I called them. Brian was so helpful and professional and we needed a new condensor and coil replaced. Not only did they do it that day we got the financing and unit all done in hours which is alot more than I can say for anyone else in the area. Most could not get to it until the next week, It was such a blessing that we called them and they took care of us in an emergency when nobody else would.

Kevin B.

Had to call Texas A/C Specialist three times for two different issues in the last month. The first repair call went great, but the fix hid the real problem (an issue with wiring in the walls) that didn't reoccur until the next day. They came out again, fully fixed the issue and subtracted my payment from the first day off the total bill.

Yesterday I started hearing a really loud scraping noise from the A/C unit in the attic. Called them and the repair guy was at my door within 15 minutes! He diagnosed and fixed the problem in about 10-15 minutes in our attic, which was well over 130 degrees. They guy was super helpful and friendly, and he didn't even charge me for the work (which didn't require any replacement parts).

I was super impressed with the service and will definitely use them in the future.

Don't forget to mention the 10% off coupon they have on their website!

Matt R.

Very professional work on a complete system installation. The crew worked quickly and efficiently and stayed on the job until 11pm to finish what should have been a two day job in one. The price was very reasonable and a small billing issue was taken care of promptly and professionally.

Kay S.

I finally found an AC/Heating company that I fully trust! Today a technician named Pete came to my house to do a complete maintenance/service on the two units in my home. There was a problem with sediment in one of the lines and he worked tirelessly (and cheerfully!) for 1 1/2 hours in the attic to clear the line out. He took pictures on his phone to show me the 'before and afters', then even cleaned up the sediment that had blown out of the pipe onto the attic floor, leaving the workspace completely clean.
I'm a fan!

Alex J.

Texas Air Conditioning Specialist are outstanding. We've called them for two different problems in the last year and a half and have been very happy with their professionalism, friendliness, speed and expertise. Our AC went out a couple weeks ago, in the midst of yet another 100+ degree stretch of days, and of course it happened on a Saturday morning. TACS sent a tech out within a couple of hours to determine the problem. The system had frozen up, but Raul, the tech came back six hours later, after it had thawed to continue the free estimate. While we had to wait on a part from Lennox, which didn't exist anywhere in the state of Texas (I give Lennox two stars at best), TACS provided excellent service and steady communication throughout. Raul was knowledgable and did a great job explaining the issues to me, unlike many technicians at other companies who obviously don't want to take the time. He also noticed that we have an infant and provided several tips to help us keep as cool as possible while we waited for the part.

While AC work is inevitably more expensive than I expect it to be, the estimates TACS quoted me were fair and we were not hit with any hidden charges.

christine b.

Texas AC Specialist has fixed the AC in my older rental house on several occasions. They are quick, I believe the prices are fair, and they stand by their work. They warrantied a faulty part --with no labor or call charge, and recently replaced the coil. Then, when the ac quit working suddenly this weekend -- they did a quick drop by and were able to quickly diagnose the issue -- and they didn't charge me a dime. The technicians have always been very polite and professional. They are my go-to ac repair.

Brett S.

My wife and I were having a bunch of friends over for the 4th of July, so of course the blower in our aging A/C decided to off itself the day before the big party.

I started calling around to various HVAC repair companies in a panic, and Service Experts had the first availability. Unfortunately for us they were utterly indifferent to our plight and were more interested in selling us a a whole new A/C than actually helping us. So, after a frantic Yelp search I found Texas Air Conditioning Specialist, and gave them a call.

Despite being busy as hell (it's summer in Texas after all), TACS was able to get someone to my place within a couple hours. They quickly identified the problem, and had another guy out with the part a few hours later. Given the age of the unit, and the part in question, I found the cost of the repair to be very reasonable.

Ryan A.

Since the Texas Air Conditioning Specialists have helped us out of a hot mess twice now, I decided it was time to give them the review that they deserve. Folks, try this place out if you're having AC issues. They are fast, they're professional, and they don't push things on you that you don't need. Pete was our last technician from them, and he was outstanding. I just can't recommend them enough.

Mike S.

One of my AC units stopped cooling during the first week of Austin summer heat. TACS sent a Technician to my house at 11:00 AM on a Friday. After he looked into it and found it was leaking, we decided to go ahead and replace all 3 of our units since two of them were leaking and pretty old. They sent out an installation team that same Friday afternoon and the guys worked until after 9PM to replace the system which cools our Master Bedroom so we would have AC for sleeping comfortably. The next day they sent out 3 installation crews and they completely replaced the other 2 units working all day Saturday. Everyone we met at TACS was very friendly and professional and they did an amazing job, including cleaning up the mess from removing the old systems.

These days when it is really tough to find companies which know how to do good customer service, I was completely blown away by the customer service of TACS. I ended up recommending TACS to 3 other friends who had to replace AC units and all of them had similar positive experiences.