Swift Plumbing

Pedro C.

If I can give a 0 star I would. I met Rudy we'll filing a claim with my home owner insurance. Trusting in my insurance company I was happy to have Rudy come out. The issue was fix and Rudy left me his phone number to contact him In The future if any other issues happen or need plumbing work since he's the owner. With in two days maximum my kitchen sink was leaking and I contacted Rudy directly. He came out the next day after text him. He ""fix."" the issue and had no problem for a month. Last night (9/21/20) my sink busted in the same area Rudy fix. After sending a text around 7:30 pm I received no message until the following day(understandable.) a different plumber came out today and said the issue that was fix from Rudy wasn't the original problem. After text Rudy I only received a message asking my address. It has been 6 hours since hearing from Rudy. I called my insurance to see if we can get anything resolved since this is the same problem that hasn't been fix. Once I spoke to my insurance company they had no record of Rudy coming out the second time. He told me he would add that on the original report. Ally insurance company also mention that the parts that were fix were not what he told me he did. Which makes me think ""did my insurance company get billed for work that wasn't done?"" I am very disappointed in Rudy since I was trusting him to do the job right and I thought the communicate was clear. Do not use this company. My insurance is now saying I have to file a new claim that was never taken care of. Seems like someone took the money and ran away.

Lisa H.

Run away, do not use plumbing service from home warranty company. Run away to save yourself.

Michael C.

Rudy was terrific. When he arrived at my home, the tankless unit had stopped working, no hot water to the house. He knew what was wrong but he had to open up the tankless water heater unit to confirm. He did a ""band-aide"" Temporary solution and I once again had hot water but he advised the Constant leaking Would require parts to be ordered and authorized by American Home Warranty. There was a bit of a hik-up on AHW end but it was resolved With in a few days... Rudy returned and installed the new unit ... he always kept in contact with me and he did a great job. I would use Swift Plumbing again without hesitation.

Ryan F.

Was provided this joke of a 'company' by American Home Shield. This guy never called me back to book an appointment. Do yourself a favor and RUN!

Billy B.

Similar story - went through a home warranty company and wasted far too much time with this company. They are far from swift, as they took forever to schedule an appointment and come out to diagnose (over a week, meanwhile, water was causing damage to drywall and studs every day), and then they provided a BS assessment of the issue, requiring the home warranty company to request a 2nd opinion from a different plumbing company (causing even more wasted time and water damage), and at the end of the day the home warranty company denied coverage anyways (what a scam). Overall, I think Swift should change their name to UNswift Plumbing LOL.

David B.

Rudy came out on referral from AHS. Shower drain was backing up. He was unable to clear through the drain and suggested removing the toilet for added cost to clear through there. I agreed to pay as long as it worked. He removed the toilet, snaked the line and reinstalled the toilet. Drain was still clogged. Suggested an alternative process that he was unable to do. No charge. I appreciated his attitude and effort.

Lisa Y.

Unless there is another Swift Plumbing, I had him come out and I was really pleased. I am very picky, and I don't praise plumbers often. He was efficient and charged a fair price. He also did some little extras I appreciated.

Tricia W.

I wish I would've have checked Yelp before using Rudy at Swift Plumbing. They too were sent out by our home warranty plan, First American, for our water heater that was leaking, which needed to be replaced.. started out with being over 2 hrs late, you have to call them, work was shotty, they tried to use a small water pan, then we said something and he got the appropriate size water pan, but it was bent and crimped in, and then forgot to turn on the water to the house... which tells me he doesn't check his work. Then had water issues after the install, which we found out we had high water pressure issues, city came out and advised to turn water off ASAP or it could burst other pipes, trying to reach him was hard, finally came back and said we needed to replace the house water regulator and it was going to be $189 in ""modifications"" that the warranty plan doesn't pay for. when I asked what modifications were needed I got no response. I inquired with others and they said you can replace this yourself, so I looked into it, and sure enough they were right. I got the part at Home Depot, no modifications were needed.. he is a scammer, he knows the customer only pays the $75 trip fee, so he tries to charge more... for the water heater install he charged $450 in modifications.. I thought well this is better than paying 1500-2k so it sounds like a deal, but it probably wasn't needed... gives the plumbing trade a bad name.. also won't call or text you back.. he will leave you hanging, even if you have no water coming to your
house. Horrible company.

Anthony P.

This company is terrible. The absolute worst company I have ever dealt with in my life. I don't even understand how they are still in business. Or home warranty company sent them out to replace the water heater in the home that we purchased less than 4 months ago. They came out and took a look at the water heater which they found to be broken and rotted out as it was 16 years old. Give days later they finally were able to come out and drain the water heater as we were not allowed to do so. Once the water heater was removed ( left in the garage) they told us that we needed to make repairs to the area the water heater was installed due to the water damage from it leaking. They would not do the work till it was brought up to code. We made the needed repairs in less than 24hrs. They then missed thier next two appointments claiming that they overbooked and had technicians call out sick. Once they finally were able to make it out hours late they needed us to speak with the receptionist to get some info ironed out. Mind you this is after 5pm that they are finally able to arrive 12 days later. While speaking with the employee on the phone our technician who is here to install the water heater looks around the garage and checks out the area to install the water heater for a couple minutes. Then suddenly gets in his truck and drives off!!! The employee on the phone then informs ya that we are being refused service and that the installer was told to leave due to our unwillingness to pay upwards of $700 to have the water heater installed. They tried to up sell us on multiple add ons that we're not code or covered by home warranty. They were unwilling to give an itemized bill. Do anything in regards to getting us an email with what we were paying for, what the code was, how much things cost etc. No professionalism from this company what so ever. When we asked how we were to pay they said we had to give them a credit card over the phone or cash to the installer. No receipt would be given or anything till after we paid. When we some to the supervisor we were told that we had agreed to the cost and that nothing could be changed or questioned about the work. However we have not received any paperwork, signed anything, had anything explained to us or anything. This company is absolutely the worst and should not still be in business. The BBB needs to take a look at the company. Stay far far away from this business. So many different issues happened during this experience I can't even list them all because we were just so astonished by what happened. If we could give negative stars for this company we would.

Suzanne S.

We had a great experience with this company !

They were responsive with great follow through.

Susan in the office was respectful of our budget and gave us options for our new On Demand Tankless water heater. Prompt response

JR was Professiomal and considerate and did a great job !

We would recommend this company !